I was checking cached page of one of my client’s site (Five Star Dehydration) in google and guess what did i find ?

chck the image..

huh ? still not able to find ?

Well it’s cached date, it shows as 31st Dec 1969… lol
Reason ?

well I too don’t know, I mailed to google and they told me that “We are aware of this bug and our people are working on it, we will fix it soon”

Filed under: General, SE and Me
November 21, 2004 |
Comments (2)

I was surfing Microsoft.com today and saw an ad about this great piece of hardware on their site…

It’s Optical Desktop with Fingerprint Reader, cordless mouse and keyword with Fingerprint reader…pretty cheap only $79.99 on amazon

This is what it can do

The keyboard that knows your touch. Now you can log on to Web sites and your computer with the touch of a finger. This advanced desktop set includes the Fingerprint Reader to eliminate password hassles, and extended battery life to provide longer wireless freedom. And the Wireless Optical Mouse with tilt wheel technology offers total maneuverability.

Now you can log on to Web sites and your computer with the touch of a finger. This advanced desktop set includes the Fingerprint Reader to eliminate password hassles, and extended battery life to provide longer wireless freedom. And the Wireless Optical Mouse with tilt wheel technology offers total maneuverability.

Pretty impressive huh!!! It is definitely gonna help guys like me, so many passwords i have to remember :(

I am gonna add this piece to my Wish List for sure :D

btw you can check other Fingerprint readers from microsoft here : Fingerprint Reader Products on Microsoft

Filed under: General, Personal Notes
November 20, 2004 |
Comments (0)

Finally Finally !!! I got proper reply….

Guy said…Sir your problem doesnt seem to be normal, we need to run few queries and fix this up…
You call in the morning and our guys will fix it up…

I said…again I will have to wait for long time, make 5 calls…he said call around 8AM in the morning… lol

So bad….customer service people also know that they don’t have enough staff to handle the customers and still the company is sleeping…

They should really do something about this…

Filed under: Customer Support, Personal Notes
November 19, 2004 |
Comments (4)

Woha Finally…someone picked up the phone…

and wanna know what he told me ?

HSBC: “Sir please conact our technical department”

I was like “Dude…? I got here after waiting for almost half an hr and now you are saying contact this and that department ?” then

Me: I said ok…it was not his fault…”Get me to tech dept”

HSBC : Sir, we cannot trasnfer you from here, we will trasnfer to the main menu and from there press *35

Me : I got assurance from him that some human will speak lol, so i said ok…

I am on the main menu, pressed *35 and what i got?

Press 2 to know your last credit card statement…

and then again all that sh!t..press 0 to talk to our customer department…

damn they suck, they couldnt even slove my simple problem !!!

Filed under: Customer Support, Personal Notes
November 19, 2004 |
Comments (0)

Well I don’t hate them much but today specially feeling like throwing my phone out of this window along with my credit card.

Calling their customer service for the 3rd time…

The only message i could hear is “Sorry all our phone banking officers are busy, your call is important to us, please continue to hold the line”

Now also she said this message for the 12th time..

and now..”We apologize for keeping you on hold….please call back later…thank you” well that was the 3rd time in a row…

I lost my net banking password and asked them to renew it and damn they sent me new password by post after waiting for 10 days and what now ? I am still not able to login…

Sucks…customer service is bad according to me…account holders have to wait for such a long time…I tried thrice but still couldn’t talk to any person…..all I could hear was voice message….

So if you are thinking of going for HSBC credit card then don’t expect much from their customer service…they won’t pick the phone even if it is 11.30 in the night…

Deep

Filed under: Customer Support, Personal Notes
November 19, 2004 |
Comments (90)