Comments on: I hate HSBC !!!

By: William

William — Mon, 29 Dec 2008 17:55:02 +0000

I went into the Summertown, Oxford branch today to ask something about my regular saver account. The manager came out to the help desk and told me to ring up HSBC. She didn’t even bother to check my account on the system. I hope that old hag dies..haha

By: vinz

vinz — Mon, 15 Dec 2008 23:39:57 +0000

i agree tat india hsbc is useless coz ive worked in hsbc,cyberjaya malaysia…v use 2 hv hell wit thm over tha phne dealin things….bt i stil say tat hsbc in diff country is ok n doin 5n…anyway tx…

By: throbs

throbs — Wed, 10 Dec 2008 15:26:29 +0000

I’m traveling abroad and hsbc decides to put a security hold on my credit card. in order to lift the hold, they tell me to answer a series of yes/no questions over the phone to verify my identity. the questions involved makes of cars (that i never owned) and street addresses for places i’ve never heard of or been to (plces in chicago…). minutes after submitting the test the results show that i failed the test. they tell me the only thing i can do is to send 3 forms of documentation/identification to the office in california. is this common? i cant believe how unhelpful they were. i’m in tokyo now, once i go back to the states, i’m closing my account.

By: P Naik

P Naik — Tue, 09 Dec 2008 21:43:24 +0000

Hsbc are the wrost possible bank to ever have the misfortune of dealing with. I mean Incompetent staff, No customer service, People from the bank ringing you and harrasing you, Failure to deal with customer complaints in a proper way. ‘The Worlds Local Bank My Arse’. THey know nothing about Customer Service. I reported my card lost and then they refused to issue me with a new one due to ‘Recent Activity on my account’ (Bullshit). They had me on hold for 40 mins because their staff were to fucking stupid to even know their own terms and conditions and when ever you complain the send you the same letters and the same responses from the same retards. My advice Halifax or LLoyds.

By: michael

michael — Tue, 11 Nov 2008 12:29:15 +0000

HSBC What a bunch of retards! Next time i get a loan i’ll get it from the mafia . least they’ll kneecap me instead of calling me 20 times a day for three MONTHS if i miss a payment .I Kept on telling them the same thing over and over they don’t have a fcuking clue what they’re doing . So went with debt matters they only get £11 a month they say thats not enough [greedy bastards] well thats all they are getting now they are trying it on . HSBC THE WORLDS LOCAL WANK

By: shawn

shawn — Tue, 04 Nov 2008 18:01:33 +0000

these assholes entered a default against me in court for a card i settled a balance with two years ago, what assholes now i have to fight it

By: Kat

Kat — Wed, 01 Oct 2008 08:17:29 +0000

I hate HSBC! I went travelling for a while and so I changed my registered address to my parents. I also paid 100 pound to cover my overdraft fees while I was out of the country. I went to access my account one day and found that they had closed my account. I called them to ask why and they said it was because they had sent me a letter last month telling me they had sent numerous letters saying I have to pay my overdraft off immediately because my account had been inactive. I was not overdrawn more than 1500 and I was covering all overdraft fees! I was appalled to find out that they had been sending letters to my old address! So now I have to deal with a collections agency and probably have been black listed and none of this was my fault. I think that now that they have reduced the overdraft fees due to the big uproar they just want to get rid of people who don’t pay their wages in their accounts. I had full intention of paying the overdraft off when i returned and they were not charging me any late fees so I was so shocked to find they had closed my account without even telling me. I HATE HSBC and I will never bank with them again.

By: marcine jenis

marcine jenis — Mon, 29 Sep 2008 23:52:55 +0000

I hate the friggin bank also. I used to work there and can tell you that they suck. They send the work to India, and them people are more stupid than a pig in mud.
I tried to call today about a problem with my loan and called the number on the paper they mailed me only to find out that its not thr right number so they told me to call another number and they couldnt transfer me. I thought here we go. Well after calling that number they said nope not the right number, call this number, and so I did. Once again told not the right number and was put on hold numerous times, once for almost 20 minutes until I hung up.
I aksed to speak with someone in the US everytime and was told the same thing. “You can get put back in the que,but you might not get an American. Well is that just freaking great. I was finally told ok we have someone from the US and when they tranferred me I got a Chinese speaking man who’s english was worse than India. Of course no one could help in which I decided I need to just go to the branch and see a live American person. I hope HSBC goes to hell like the other banks are. Then what will the little India people do then? Maybe they too will open up nail shops. LOL

By: Rod

Rod — Sun, 28 Sep 2008 17:30:40 +0000

HSBC have continually been calling me as I have several DD’s coming out of my account every month, but no money go in. Now this is because I have a seperate account into which my wage goes. On numerous occasions I have asked for a a list of DD’s so I can transfer them, but no. Never happens. All that they are concerned about is that money goes into my account. Whenever I ask them - and I do every time - for the said list of DD’s, I’m told that “they can’t, it’s not their department”.

Poor customer service. I know, and have actually told them, how they can get a letter sent to me with this info. I’ve told them the memo code to enter into their computer. And I’m still waiting. I know this information, because unitl 2006, I used to work at HSBC, but was made redundant because “people overseas can do your job just as well”.

Apparently not.

When I hear about the banking system going down the pan, and the big banks losing money hand over fist, I console myself that it couldn’t happen to a more deserving set of a**eholes than this shower.

By: Robert

Robert — Wed, 13 Aug 2008 21:20:28 +0000

Ok well frist of all Rachel, did you not proof read what you typed before hitting submit? Your grammar is right up there with an eight year old. Then you have the nerve to insult these people’s postings about their education levels. Ha ha. Pot calling the Kettle black as they say.

Next….I am an employee of HSBC Bank as well. I do feel sorry for the customers who have been mislead and bullied into products you don’t need because of the banks greedy ethics. They focus purely on the big accounts, business (large and small) and forget about the every day guy. They also rip their own employees off by forcing us to hold and account with them, pay a below average wage and don’t pay over time so you are more or less working for free sometimes. It is disgraceful.

Lastly….I have never felt sorry for people who have had to pay overdraft fees etc. This is well before I started working for a bank. I see it that you are still responsible to manage your own money and bills. It is no banks responsibility of calling you at home every Monday morning to ask if you will be able to pay for your previous weekend of partying and/or shopping!