Shibani says
30-Jan-2005 at 4:15 pm

1. Wiseman’s Wisdom: Don’t study more otherwise you wont get a loan.

   Wiseman’s Wisdom: Don’t ask for a loan else they’ll change your last name.

   Hence logically deduced from the above: Do whateva you wanna do but don’t u even dare do a Post Grad. course else you’ll be a name-changed-loan-deprived mortal.

Sunil says
21-Apr-2005 at 12:56 am

2. ICICI Sucks, no doubt about it and HDFC is even one step ahead. Don’t even think of taking loan from them. I had long relationships with both the banks and believe me they are **** when it comes to service.

Pradeep says
16-Nov-2005 at 2:30 am

3. ICICI really sucks - I opened a NRE account few yrs back - I asked them to close my account recently after withdrawing the balance. They haven’t closed my account for 2 years now and my account shows a heavy -ve balance !! These folks are too screwed up.

UTI Bank - Very good bank says
15-Dec-2005 at 11:50 am

4. [...] I switched my companyaccount to UTI Bank few months back. (Earlier I was with ICICI) I must say they rock; very good bank with great customer support. [...]

Amit Gupta says
20-Dec-2005 at 2:10 pm

5. Sir, we do not provide exact info on the site

   they can be sued in a consumer court with charges of providing incomplete/inappropriate information to mislead the customer & if that happens, then that call center girl will definitely be fired for making that statement as no company boss will be pleased when any of their employees(especially customer support) make a statement that they don’t provide exact info on their company website, whether they do or not is irrelevant.

   but given the condition of law & courts here, I doubt anyone would care to press the law suit, unless they’ve a good lawyer & decent cash in bank!!

   and its not just ICICI bank, whatever bank that has a large customer base, they start behaving like jerks as if they own the customer. HDFC is not far behind, even after numerous calls from my branch’s executive to the customer support, they haven’t given me my mediclaim card that should come with my credit card, even after 5 months. if something happens to me & I need to use that mediclaim, I can’t obviously since I haven’t received the mediclaim card & what’s sucking is that they charge for the mediclaim surcharges etc. every month!!

   and Standard Chartered is just same as well. first they issued a credit card without approval & have it sent & then after calling them repeatedly for cancelling it, they just don’t give any damn to it!!

   bottomline is that all these companies/institutions who grow to have a large consumer base/clientele, they start treating them like vermin, as if they are doing any favour to their customers by providing services to them for a fee!!

Prabhu Sangappa Rajanal says
17-Feb-2006 at 10:46 am

6. Your service is very poor, please reply me immediately.

   Regards

   Rajanal.
   —– Original Message —–
   From: Prabhu Rajanal
   To: ICICI Bank Customer Care
   Cc: nikhil.morris@icicibank.com ; praboo_pec@yahoo.co.in
   Sent: Wednesday, January 25, 2006 10:34 AM
   Subject: Re: RE:’ICICICARE=016-051-314′ Fw: Increasing the Car loan amount & realies immidiatly.

   Dear Sir,

   Loan amount has been senctioned, But
   I have not yet received any documents, emi details from your vencher, I remainded so meny times to them, but there is no response from them, Please do the needfull at the earliest.

   Note : If any reason check has been bounced my self not responsible.

   Your earliest feedback will be highly appriciated.

   Regards

   Prabhu.S.Rajanal.
   9850109488.

   —– Original Message —–
   From: ICICI Bank Customer Care
   To: Prabhu Rajanal
   Sent: Monday, December 26, 2005 1:56 PM
   Subject: RE:’ICICICARE=016-051-314′ Fw: Increasing the Car loan amount & realies immidiatly.

   Dear Mr. Rajanal,

   We apologize for the delay in response.

   We have taken note of the issue that you have put forth & are investigating the matter at our end.

   Should you need any further assistance, please do write to us and we would be delighted to assist you.

   Regards,

   Asha T
   Customer Service Officer
   ICICI Bank Limited

   Want your Internet Banking User Id?……..Please call our 24 hour Customer Care numbers to get it. To know more about the online services offered, please login to http://www.icicibank.com

   If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our website : http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

   CONFIDENTIALITY INFORMATION AND DISCLAIMER
   “This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively “ICICI Group”), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects.”

   —–Original Message—–
   From: Prabhu Rajanal (rajanal@transtechprojects.com)
   Date: Saturday, December 24, 2005 10:27 AM
   To: nikhil.morris@icicibank.com (nikhil.morris@icicibank.com)
   Cc: customer.care@icicibank.com (customer.care@icicibank.com); praboo_pec@yahoo.co.in (praboo_pec@yahoo.co.in)
   Subject: Fw: Increasing the Car loan amount & realies immidiatly.

   Dear Sir/ Madam

   I am traying for loan last from 8day, i have words to tell you,
   Please look in to the mattrer immidiatly.
   Before I took the loan 2.12L for 60 EMI: Rs 4420=00 (Voide A/C No LAPUN 2639580)
   Now for 1.94L for 60 EMI: should be neear to the above amount.

   Please do the needfull.

   Thanking you.

   Regards
   Rajanal.

   —– Original Message —–
   From: Prabhu Rajanal
   To: nikhil.morris@icicibank.com
   Sent: Friday, December 23, 2005 2:14 PM
   Subject: Increasing the Car loan amount & realies immidiatly.

   Hello Nikhil S. Morris.

   With reference to the discussion had with you on 22 & 23 December 2005, on above subject my self paying Rs 2,80,000=00 ( Rupees two lakh eaighty thousend rupees only) for purchasing the vechile.
   At least you pay me 2.1L.
   Given above information is only kind consideration.

   Please do the needfull immmidiatly. otherwise reply me by mail.

   Thanking you.

   With Warm Regards,
   Prabhu.S.Rajanal.
   =====================
   Prabhu S. Rajanal.
   Trans Tech Projects Pvt. Ltd.
   Smrutigandh, 1206/20B, Shivajinagar,
   Hotel Shivsagar Lane, J.M. Road,
   Pune - 411 004. ph. 25537450, 25537460, 56008534.
   Visit us http://www.transtechprojects.com
   Rajanal

   Regards
   Rajanal.
   9850109488

ketan chawda says
20-Feb-2006 at 2:49 pm

7. HDFC Bank India is the worst managed bank i have ever seen!

   hey people, please think twice before trying to get either any loan from HDFC Bank in India or even have any account with HDFC Bank India. by personal experience, they have the worst operations systems compared to even the smallest co-operative banks in the country. and if you want proof - i have plenty of proof as well as a set of subsequent apology letters from them!!!!

   i have an overdraft account with them, and the conditions of the overdraft account are that minimum 3% of total overdrawn money on the 30/31 of the month has to be paid in before 10th of the next month. i normally utilise upto half of the overdraft limit and then deposit back almost all of utilized money by the 2/3 of the next month. But still their operations is so fucked up that they will mark you as a defaulter because you paid up 100% but you didnt pay 3% - can you imagine this screwup?!!!!

   then their collections department will mark you for recovery and hand over your numbers to a contracted street-side ruffian agency, who will then start calling up and DEMAND (bhaigiri!!!!! dadagiri!!!!!) to PAY UP SAME DAY and then they will send people within an hour to your home/office.

   this happened with me twice - once on december 2005 and again today 15/16 february 2006. i had the courage to walk up to their collections department situated on 3rd floor of Trade Star Building in Andheri East in Mumbai and gues what the collection department does? they will spend an hour looking into some computers and say that somebody has made a mistake somewhere, and that they are sorry for that and then they will issue a small 1 line apology letter.

   you go home happily thinking the matter is over, but wait, thats just the beginning!!!!!!

   the same story will be repeated every month or every alternate month!!!!!! NOW CAN YOU BELIEVE THAT?????

   hey folks, this has been happening so regularly with me, that next time i am going to get the police and consumer courts involved. Also, you know what people incharge of collections will tell you? the so called senior officers of collections - namely Vijay, Santosh Kamat, Sachin Karmalkar - they coolly say that their collection deparment salaries are directly related to the amount of collections that they make each month, so they do this regularly for that extra buck!!!!!!!! and they also defy you to either go to the police or go to consumer courts - they say nobody can harm them!

   and hey - if anybody out here wants any proof - i have some video recordings of my meetings with them! as well as the apology letters!!!

   you are welcome to share your thoughts on this
   ketan.chawda@yahoo.com
   mumbai
   india

S Mahabala Bhandari says
01-Mar-2006 at 2:20 pm

8. The true pic of ICICI Bank needs to be put forward to people. They are fucking up the people in India and todays paper says they are going to fuck up Russia.
   I needed a password reset in Oct 2005 and got it in Feb 2006, only when my Company threatened to take its account some place else.
   If ever anyone decides to create a ICICI Victims Forum do let me know.

Neeraj Gaba says
11-Apr-2006 at 1:19 pm

9. The true pic of ICICI Bank needs to be put forward to people. They don’t provide any information to the customer. And everybody is giving different information and for every problem we have to contact customer care twice or thrice and everytime new person picks up the phone and we haveto explain the query everytime to everybody. Something happened withme also. I tried to book tickets from airdeccan through internet banking. The transaction was unsuccessful and i didn’t get any PNR number. I don’t know why the amount is dwebited if the transaction was noty successful. After that to raise refund against those transactions from airdeccan , airdeccan wants some PG number and trace number. And they told me that bank people will give me thsoe numbers. Now ICICI is not giving me these numbers.What todo? Neither airdeccan is going to help me without PG number and trace number nor ICICI is helpingm eout. So where to go. Every 2nd or 3rd month we have to contact ICICI customer care. And they don’t have answers for those.

Raj says
21-Apr-2006 at 12:41 pm

10. I’ve been facing problems with Mobile Service Providers like Idea! and telephone services like Tata Indicom. I’ve got fed-up with these. Where can I log these issues? I too am thinking of Consumer Court.

ICICI Bank Customer Support says
15-May-2006 at 10:35 am

11. [...] I had mentioned about their customer support earlier also and this time commenting on the same again… [...]

Manjunatha says
18-May-2006 at 7:41 am

12. Yes. i do agree that ICICI bank is worst bank to deal with. I have been paying pre-emi for last 2 years even after signing required documents to start the EMI of homeloan 60laks. Moreover, ICICI has forged my signatures in the documents so they could not start EMI and asking me to sign fresh sets of documents again. When I ask for land documents, they are not showing me nor giving me attested copy of the documents saying that It’s company policy not to provide details. I have already filed a consumer case which is on-going now and recently I reported entire incident along with required documents to bank of Ombudsman, RBI.

Rahul Khandelwal says
19-May-2006 at 12:00 pm

13. First of All, ICICI Bank Sucks. I would NEVER EVER SUGGEST ANYONE TO FO ICICI Bank.

    One more ICICI Bank frustrated guy. They sent me some fake late payment charges and interest charges in my credit card statement and then blocked my savings bank account. Above that they even dis honored my cheques even though the money is there in the account. Can anyone tell me where can I complain?

    Thanks and Regards.

Amit says
25-May-2006 at 3:23 am

14. Let me make the long story short. do not take calls from any guy who pretend to be a manager of the credit card recovery department. If they are really so then you got to make sure that you dont buy any product from HDFC .
    I think even a auto driver is much more decent as compared to them. They Are truely unprofessonal and un educated.

    thanks

KK says
31-May-2006 at 11:47 pm

15. I INVITE ICICI CEO TO COME AND KISS MY A$$

chandrakiran.C says
01-Jun-2006 at 10:48 am

16. I need monthly internet transaction statement for the month of MAY , previously you have send to my official mail id , but for the past two months i am not getting the monthly ministatement why?????????

Sanjay Mohan says
03-Jun-2006 at 3:03 pm

17. The cost of handling a call center by ICICI or any other bank is not supported by a direct profit. It is considered to be an operational cost, which is rather a liability than a benefit.

    The banks are now keen to employ cheap staff and let go expensive veterans. Though they cry of attrition, the reality is, they want people to leave so as to employ cheap labour on a cycle basis.

    And in the verge of saving cust. Customer service is compromised.
    And so are you all frustated. Better choose internet banking. Do it yourself, then rely on some cheap, low value morons.

Murali K says
05-Jun-2006 at 2:56 pm

18. ICICI Bank is cheating now so becarefull.
    My name is Mr. Murali K, I am working in ADVENTNET Development Center. Three weeks back two of the marketing guys(Mr.Prabu and Mr.Guru) approached me for the housing loan.That time I was only intersted on buying land NOT housing loan. They said ICICI is giving land loan also so you can buy land through ICICI land loan. They asked me my salary details and they promised me to get the landloan.

    Then they came and collected my documents(three months Salary slip, six months bank statement, Oppointment Order, and Blank check in the name of ICICI Bank Ltd.).The next day, Mr.Prabhu called me up and said that my eligibility for the landloan is 9 Lakhs. So, I decided to buy one land for 7.5 lakhs and informed this matter to Mr.Balaji(Sr.Executive-Sanctions) and he said everything is OK and there is no problem in getting loan and he asked me to give the land document for verification. I gave my land documents to Mr.Guru for the verification.

    On 24th they debited Rs.3648/- from my HDFC account for the processing fee. Then they didn’t contact me. After two days i contacted Mr. Balaji and he said loan has been sanctioned and we are in the process of verifying the land documents. After two days, Mr. Prabhu came to my house and gave the Loan approval documents(I have attached the scanned copy of that document with this mail and Business Cards). After that there was no response from them.

    So, Again i called up Mr. Balaji for further details. He said we can’t give the loan for you, As 75% of the loan amount is 3.5 Lakhs and it is below 5 Lakhs. That too in last minute. I was really shocked. They asked me to wait for some more days to find any feasibility to increase the loan amount.But Later they refused to give the loan. When i met Mr.Vijaya Prakash(MD-Franchisee of ICICI Home finace), he said my proposed land is in “Negative Area” and we can’t give the loan.That too in after three days.

    I have already given advance amount to the land owner but now the bank people are saying we can’t give the loan. After getting favourable response only i took further steps. This is Highly frustrating service from ICICI bank.

    :: If the bank can’t give loan less than 5 Lakhs, why did they agree to do so and charged me Rs3468/-?.

    Now they are telling ICICI bank has stopped giving land loan 5 months back.

    :: If the Bank is not giving land loan, why the hell they collected documents and processing fee from me???. It seems every thing was well played drama to get the Admin fee. I feel i was cheated by ICICI people.

RAJEEV PALIWAL says
06-Jun-2006 at 2:22 pm

19. Dear Sir/ Madam,

    My saving account no. is 017101004635 my ATM Debit Card is valid up to June, 2006 but I did not got new debit card till date. What is the procedure for it?. Kindly informed me as soon as possible.

    Thanking you.

GD says
06-Jun-2006 at 9:56 pm

20. Nothing sucks like ICICI. And that slut Satinder Kaur should be gangraped by all the customers.

girish Deshpande says
07-Jun-2006 at 5:49 pm

21. Is it a new style of working of credit card division ( Nagpur) to send a person to a creditcard holders house unannounced to collect monthly payments. How an amount can be autodebited from an account not operational.

S Agrawal says
13-Jun-2006 at 5:29 pm

22. Hello Neeraj Gaba,

    Have you got your money back from Air Deccan by now? I too am facing the same problem with Air Deccan, money from my ICICI account got debited but the ticket was not generated. Even after providing PG and Trace number to air deccan they are unable to find any record corresponding to my transaction in their system.

    -S. Agrawal
    13 Jun 2006

Neethu says
14-Jun-2006 at 1:55 pm

23. Dearsir,
    I need a personnel loan of Rs 20000 and i am earning 7.500 per month i have work exp of 2yrs i am in bangalore since 2-1\2 Yrs But i dont have anybank account

Neethu says
14-Jun-2006 at 1:55 pm

24. Dearsir,
    I need a personnel loan of Rs 20000 and i am earning 7.500 per month i have work exp of 2yrs i am in bangalore since 2-1\2 Yrs But i dont have anybank account

Bhoomi says
15-Jun-2006 at 10:57 pm

25. ICICI Bank is sick to the core

rajiv sharma says
16-Jun-2006 at 10:22 am

26. Dear Sir/ Madam,

    My Credit Card No. is xxxxxx I have been requested for my statement for last five days but I did not got my credit card statement till date. Can anyone tell me where can I complain?

    Thanking you.

    rajiv sharma

Deep says
16-Jun-2006 at 11:40 am

27. *** PLEASE DO NOT POST YOUR CREDIT CARD NUMBERS HERE ***

    I have removed the card number from Rajiv’s reply

koushik saha says
21-Jun-2006 at 1:11 pm

28. what is the phone no of
    gurusaday dutta road ICICI

SHOBA says
29-Jun-2006 at 2:09 pm

29. Hi

    I also went thru the horrible exp of interacting with the GREAT ICICI BANK - THEY TOOK 2 MINTHS AND I AM STILL WAITING FOR THE STATEMENT - PLEASE DO GO THROUGH THE NHASSLE OF GOING TO ICICI BANK - GUYS IT IS NO JOKES - JUST WASTE OF TIME. AND I HAVE CLOSED 2 OF MY ACCOUNTS AND WANTS TO DO FOR MY CORPORATE A/C ALSO.
    request you not to encourage anyone to this bank

saravana says
29-Jun-2006 at 8:49 pm

30. Hello

    Im saravana from Australia. I have been here for the past 4yrs and havnt gone back yet. Im planning to come this year end. Im thinking of opening an savings acount(for my investment trading) in India. I need your help guys. This online discussion has been really ueful for me abt the banks and i want to make sure that i have choose the the right one. So what I need to know is which bank is good for both at the servvice and operational level( account keeping fee or other fees, internet banking). your help will be much appreciated. my mail id saravana_rsk@rediffmail.com

    I would like share my expereince with ICICI and HDFC. i called ICICI and was talking with some female.The simle questions i asked her about opening account she gave me unnecsarry info.I was like am i speaking to the right person in the right bank.SO bad was the service.
    Dont know when its going to change. Anyway guys pls do let me know about the banks.

    Thanks guys

domesan says
03-Jul-2006 at 9:10 pm

31. Dear ,
    I need P L Immediatly…
    I’m Salaried …
    Working in Software Company ..
    Getting 72 k p/a
    get back to me ASAP…

Anushka says
10-Jul-2006 at 6:44 pm

32. I don’t know how to deal with this. My father was using a credit card provided by the ICICI bank for the last 10 years, last 3 years back the organization he was working with closed down and no benefits were provided to the employees. The credit card my father was using had a credit limit of 35000. He never failed to pay the monthly statements generated on the usage of the card, however due to severe financial crisis he is no more in a position to pay, and the total outstanding of the card according to ICICI is about Rs.100000, which includes usage and interest. I am working and willing to pay the outstanding. I have been asking for a settlement for the last 6 months every time they collected the monthly payments, but till date all they have been doing is promising that the settlement would be done next month and all that I need to do is pay the current months statement. And the next month never came. Now I have stopped paying and have written a letter to the Mumbai head office requesting a final settlement.
    I am receiving arrogant calls at my residence with threatening of people breaking into my house and so on. My father is 65 yrs of age and entirely dependant on me. They fake there names and calls at my residence, but when I call back the number I have been provided, there is nobody by that name. When I call them up for settlement they hang-up on me.
    My first question if the credit card had a credit limit of Rs.35000
    How can the credit outstanding be Rs.100000?
    Secondly, how do I stop the abusive calls and do the settlement is a civilized way?
    Please help!

tank yeshwant j. says
24-Jul-2006 at 8:23 pm

33. I had submited online for user id and passward eight day’s ago but i still not get can you tell me that why i can’t get till now? my name is yeshwant tank and my account no. 624801075467.

Umme Salma says
26-Jul-2006 at 10:24 pm

34. Heelo Sir Inned to Apply for a lifetime credit card froom ICICi Bank but I’m unable to do it as the customer service prople do not respond properly so can anyone from the credit card department call me on 9886006351.

ABHI says
27-Jul-2006 at 5:27 pm

35. Hi Guys,
    I wrote to headservicequality@icicibank.com and got my issue resolved. Why don’t you guys do that.

venu says
07-Aug-2006 at 4:31 pm

36. I approached a lot times to executives for personnel loan and no information is been given to me since i was calling the represenatives. atlast i got loan from Citi bank and HDFC and tried the loands to get BT to ICICI no information is been given. Finally i made it out to BT from cit bank to HDFC and know the executives are calling me for personnel loan. what a pity……

jitu says
08-Aug-2006 at 4:41 pm

37. I wrote to headservicequality@icicibank.com and got my issue resolved. Why don’t you guys do that.

Pranay says
09-Aug-2006 at 10:39 pm

38. I recently opened an account with ICICI bank as a salary account for my new job. I needed to transfer some money to my father’s account with another bank in Delhi and used internet banking to do so.

    The transaction has not been credited to the target account but debited from my account on 2nd and I have no idea where my money is. I am appalled by the quality of serice and customer care this bank has provided. I have been trying to contact the correct person in charge and ask for details but people in ICICI, Microsoft Campus, Gachibowli, Hyderabad branch are not giving me any answers. The customer care person I talked to over the phone refused to provide me with contact details of any senior AGM/DGM I could contact in this regard.

    The branch personnel are telling me that the transfer has been made through ECS Fund Transfer on 5th and they have received a confirmation from the traget bank. They claim that the transaction must be pending with the target bank somehow.

    The phone banking personnel did not lodge a complain when I called them yesterday and just asked me to wait for a few more days. Today I was told that the transaction is made through RTGS and gave me somethinga called the RBI ref. number. What is really the case - RTGS or ECS fund Transfer? I am not even clear about that. I have been told that RBI will be contacted in this regard and to wait for another 3 days! In any case why has me account been debited and the target account still not credited? Everytime I contact someone they claim a maximum of 5 days for the transfer and today is already the 7th day and I am not even getting straight answers.

    I atleast want written proof that ICICI has transferred the money befoe I can pursue target bank :(, but these people just keep on stalling me.

ICICI Service team says
10-Aug-2006 at 5:32 pm

39. Dear Ms.Umme Salma ,

    We tried contacting you on the mobile number 9886006351, but unable to reach you.

    We request you to provide the correct contact numder and correspondence address to us at headservicequality@icicibank.com.

    We assure you that we will try and resolve the query to your satisfaction.

    Regards,
    Service quality manager

ICICI Service team says
10-Aug-2006 at 5:51 pm

40. Dear Mr. Pranay,

    We request you to provide the details of your issue and account number to us at headservicequality@icicibank.com.

    We assure you that we will try and resolve the query to your satisfaction.

    Regards,
    Service quality manager

Pranay says
16-Aug-2006 at 1:45 pm

41. I got my fund transfer completed after I escalated the issue through email and also talked to the service manager at ICICI call center. I also received a mail from ICICI that they have taken a note of my posting on this web-site and they offered me help in this regard.

    Thanks to all of u:)

Gaurav Mittal says
17-Aug-2006 at 5:30 pm

42. This is to bring to your kind notice that I made a request for opening two new FDs at ICICI Bank Manimajra ,Chandigarh branch on 9 AUG 2006.

    I made the payment through a ICICI Bangalore Cheque. Since this cheque was a “Payable at Par Cheque� so its obvious that it could be processed at any ICICI Bank branch across India.

    My ICICI Account Number is 000201559319

    According to current market standards and the Service Levels of ICICI I expected that the amount will be debited from my account on 10 AUG (Next Working Day) and the FDs should be created from 10 Aug itself.

    But unfortunately this did not happen. The FDs were not made till16 Aug. There were 5 working days between 9Aug and 16 Aug.

    PLEASE LET ME KNOW WHY I SHOULD LOOSE THE INTEREST FOR 5 DAYS IF I HAVE MADE THE PAYMENTS TO ICICI.

    Can you please take up this issue.

    I have already logged 2 Complaints regarding this but no action has been taken on that too. The SR numbers are as follows:

    1. SR1026229589

    2. SR1026262593

Arvind Ranade says
23-Aug-2006 at 8:38 pm

43. Whether a cheque issued from my S.B, account maintained with your D.N.Road branch fort Mumbai in favour of a co-op housing society located at Nashik maintaining its account at Nashik will be honoured at par i.e.without debiting any collection charges to my account.

Abbas Ali.R says
14-Sep-2006 at 9:09 pm

44. Cheating by ICICI bank personal loan agent
    Hi.
    I am abbas i have took a personal loan of Rs.30,000/- from ICICI bank before 6 months. that time they have told me 2.5% interest but now they are leving me to pay 57.98% of interest. Till now i have paid 6 Emi of Rs 1774/-. but totally i need to pay Rs.63864/- in this amount the interest amount is Rs 33864/-. I am telling this is a cheating with me if this problem is not sloved then defently i need to approch media as well as Higher authorities. Plz lookin to my matter and slove this problem and cheating with others also.

ICICI Service team says
15-Sep-2006 at 10:19 am

45. Dear Mr. Ali,

    We request you to provide your personal loan account number and contact details to us at headservicequality@icicibank.com.

    We assure you that we will try and resolve the query to your satisfaction.

    Regards,
    Service quality manager

sanjeev jasani says
18-Sep-2006 at 12:25 pm

46. I am a home loan customer,also a customer of insuranceco you have I would like to apply for temporary change of adress
    Please advice

gou says
23-Sep-2006 at 1:43 pm

47. I have been running around for 7 months for a 7 lakh home loan. ICICI still processing it.. can you believe that!!!!!

    Now even if I want to withdraw, I cant. They have taken all the papers and refuse to return.

    what do I do?? this is pathetic. I have never been in this situation ever in my life before. I am planning on reporting this to a consumer court. anyone has any info about how this can be handled, please let me know. I am in chennai.

ICICI Service Team says
25-Sep-2006 at 5:36 pm

48. Dear Mr. Ghadigaonkar,

    We are concerned by the issues raised by you.

    To proceed with your case we request you to kindly write to headservicequality@icicibank.com with following details:

    Loan Account Number

    Old Address

    New Address

    Contact numbers

    Preferred time to contact you.

    Regards,
    Service Quality Manager

ICICI Service Team says
25-Sep-2006 at 5:54 pm

49. Dear Sir/Madam,

    We are concerned by the issues regarding home loan raised by you.

    Please contact Vennila Perumal on 91 22 26538047 or write to her at vennila.perumal@icicibank.com, to resolve the issue.

    Do mention your contact details for us to reach you.”

    Regards,
    Service Quality Manager

Wahid says
06-Oct-2006 at 7:01 am

50. Hi

    Are the call center employess are from the icici or have they been out sourced and i don;t not belive why the have not been trained in customer handling and soft skills.many of customer support does not know the lastest updates happening .Once I had an issue where there was a small problem in cheque and they said they will be returning the cheque back to my residence but however after 7 days when i called up they said its in suppense account and i had to follow up to get my cheque crdited

Wahid says
06-Oct-2006 at 7:03 am

51. please give training for icici call center people please ………..

Rajiv Pawar says
10-Oct-2006 at 3:03 pm

52. Hi
    This is Rajiv pawar From Gurgaon .ihave apply for the personnel loan .and the ref no is 53726533.kindly update me on the same by mailor by phone.My Cell no is 9899110348.

    Regards
    Rajiv Pawar

Deepak Kumar Vasudevan says
26-Oct-2006 at 1:41 pm

53. Hi,

    I have a different issue narrated here viewsreviews.wordpress.com/2006/09/02/private-banks-in-india-banking-for-the-booty/. Would ICICI HeadService Quality at least bother to see things getting set right?

ICICI Service Team says
26-Oct-2006 at 2:46 pm

54. Dear Mr. Pawar,

    We trust your issue has been resolved to your satisfaction.

    Regards,
    Service Quality Manager

Shoneta says
18-Nov-2006 at 10:51 am

55. Wanted advise. A person who is a customert in ur bank, and i have deposited cash (installments)in his account (taken a loan but no agrrement etc was signed you could say its just a help).the thing is i have lost/missplaced the aclnowledgement receipt of payments done to this person. i m not a account holder in your bank so i have done cash payments.since the receipts are lost the person denies about the payments made to him by me. please advise what i should as his bank statement doesnt show the transaction done by me in my name as they are cash payments.
    is there any way io can prove than i have done the payments please help.

    thanking you,

    yours faithfully,

    Shoneta Fernandes

Shoneta says
18-Nov-2006 at 10:51 am

56. will u please help me

Rahul says
12-Mar-2007 at 3:24 pm

57. Hello.
    Icici customer care is horrible. they say ur approx. wait is 4 minutes, it takes over half an hour and then the call gets terminated. finally i reach to a operator somehow and told her that my credit card(visa one) has not reached, but the American express is here, even before she listens to me completely she says that its American express account and transfers my call to a place , there they say that American express u already have and visa missing and let me tranfer ur call to visa depat. I am on hold for 30 mins and call gets terminated again. Its SUCKS!!!!!!!!!!!!!! HORRIBLE!!!!!!! DO U GUYS HAVE HIRED HSC PASSED CANDIDATES OR GRADUATE FAIL OUTS?? AND THEIR ENGLISH IS JUST HORRBLE!!!
    I am still not able to get an answer about where is my credit card. I ve decided to apply for a new card then only they ll get back to me.

Vijay Krihsna says
12-Mar-2007 at 8:04 pm

58. All Are Right ICICI Is F..kng Bank

Arvind says
18-Jul-2007 at 8:23 am

59. I have an ICICI bank account. I don’t ever recommed ICICI bank for anyone in this world. Not even my enemy. Greatest suckers in the world.

    The worst part is the toll free customer service. They are really customer scarers. You cannot talk to anyone who know anything about banking. The junkies just read what is in their monitor and would not transfer to banking officer. There is no real use calling them. If you have a bank in US or in India, you can go in and talk to an officer in the bank. You have their phone number or way to contact them. With ICICI bank NRI service, you talk different junkie every time and knows nothing about you or what you want. You have to repeat what you want to every one of them you talk to, to get one little thing done. They would never provide a direct phone number. What do they think; NRIs steal their phone number and steal all of their possessions?

    Oh, don’t ask about how friendly they are. Customer service…. They will ask you how many kilos of customer server for a Rupee. Rude, no appology. You have to provide all your details to every one of those junkies you talk to, but no contact information about how to talk to the same person next time or someone consistenly. With all the employee turnaround they have, you just waste your time.

    When you go to bank in US, how nice is the customer service. Or even when you call. In India, if you are an NRI, you will be greeted by the branch manager. ICICI NRI Service, upside down. You got to beg and need to be nice to them. It is your money, they make profit out of it. Guys, think about before you want to do anything with ICICI bank NRI service. If you are in India, and go to branch directly, it is like a real bank. Not the same with NRI service from overseas.

Imran Khan says
24-Jul-2007 at 8:36 pm

60. when they give me my WELCOME KIT imeadiatly after my subbmission of new aacount form, I said to myself that what a bank, what a fast service.
    But in next what thay tell with in 4 days your account will activated.
    After 4 days they tell me just wait 4 days.
    Again After 4 days what they tell we log a complaint on your behalf, since we pass on your form to activation departement, or u also log a complaint to customer care.
    Then after 3 days again i visited icici bank
    soory i cant explain all this after it they make me fool and fool and fool

Rajinder Kumar says
13-Aug-2007 at 12:15 pm

61. Dear Sir/Mam

    I had applied for credit card of ICICI bank, but I regret to note that even 3-4 months has been passed but till date I have not received my credit card. I would like to inform you that all enquiry formalities has already been cleared by the ICICI. My address is as follow:-
    Rajinder kumar
    House no. 1652
    Sector 34-D
    Chandigarh 160022

    Please inform me why it is so late to issue the credit card when all the formalities has been cleared

    rajinder kumar

v. krishna prasad says
14-Aug-2007 at 2:27 pm

62. Dear Sir/Mam

    I had applied for credit card of ICICI bank, but I regret to note that even 2-3 months has been passed but till date I have not received my credit card. I would like to inform you that all enquiry formalities has already been cleared by the ICICI. My address is as follow:-
    V. KRISHNA PRASAD
    HOUSE NO 140, GAYATRINAGAR, KHOLVAD VILLAGE KAMREJ TALUKA, SURAT DIST PINCODE:394 190
    DOB:10.12.1969
    RESIDENCE PHONE NO: 9227410129
    Please inform me why it is so late to issue the credit card when all the formalities has been cleared

    Regards,
    v. krishna prasad
    9227410129

Arun F. Saldana says
20-Aug-2007 at 11:44 am

63. Dear Sir/Mam

    I had applied for credit card of ICICI bank, but I regret to note that even 1-2 months has been passed but till date I have not received my credit card. I would like to inform you that all enquiry formalities has already been cleared by the ICICI. My address is as follow:-
    Arun F. Saldana
    16/45, Chopasni Housing Board
    Jodhpur Rajasthan 342008

    Please inform me why it is so late to issue the credit card when all the formalities has been cleared.

    Regards
    Arun F. Saldana
    9414827568

Iftekhar Alama says
21-Aug-2007 at 4:40 pm

64. I had applied for credit card of ICICI bank, but I regret to note that even 2 months has been passed but till date I have not received my credit card. I would like to inform you that all enquiry formalities has already been cleared by the ICICI. My address is as follow:-
    Iftekhar Alam
    H Address: 510-B,IIIrd Floor
    Govindpuri Kalkaji
    New Delhi-110019
    Off Address:
    A-86, Ist Floor Malviya Nagar
    New Delhi-110017
    Please inform me why it is so late to issue the credit card when all the formalities has been cleared

    Iftekhar Alam

    M No:9899901552

Iftekhar Alama says
22-Aug-2007 at 5:56 pm

65. I had applied for credit card of ICICI bank, but I regret to note that even 2 months has been passed but till date I have not received my credit card. I would like to inform you that all enquiry formalities has already been cleared by the ICICI. My address is as follow:-
    Iftekhar Alam
    H Address: 510-B,IIIrd Floor
    Govindpuri Kalkaji
    New Delhi-110019
    Off Address:
    A-86, Ist Floor Malviya Nagar
    New Delhi-110017
    Please inform me why it is so late to issue the credit card when all the formalities has been cleared

    Iftekhar Alam

    M No:9899901552
    E Mail:i_alam59@rediffmail.com

kailash adhav says
09-Oct-2007 at 7:43 pm

66. Dear Sir,

    I have taken personal loan form icici bank that time they has tell me interest rate 16.5%

    But actually they has charge 20.5 %

    At same time a have taken loan form HDFC also they has charge same rate as per their

    Statement only 16.5%

    Pl helps me

    My name : kailash rangnath adhav
    Account no : 007301530590
    Loan a/c no : LPPUN00009702285
    Mobile no : 9822417794

Salma says
18-Oct-2007 at 1:31 pm

67. I was applied for Personal loan last thursday (11-10-2007). They promised that the loan will be sanctioned on Monday. When I called them on Monday they asked me to wait for two days and again promised that within two days it’ll be sanctioned. Still I’m waiting. Actually I need it on Wednesday.(yesterday 17-10-2007). That why I’m asking them again and again before applying for the loan whether i’m getting the loan within Wednesday.
    I request you to consider my request.

    Thank You

JITHENDRAN P R says
12-Nov-2007 at 5:59 pm

68. I had applied for credit card of ICICI bank in online application, ref no 1075000323245. I would like to inform you that all enquiry formalities has already been cleared by the ICICI through telephone.

    Please inform me why it is so late to issue the credit card when all the formalities has been cleared

    Jithendran P R
    Akbar Travels Of India Pvt Ltd
    101 Pavani Estate
    Liberty Cross Road
    Himayath Nagar
    Hyderbad 500029
    Ph 9392664052
    Email jithu_jithendran@yahoo.co.in
    jithendran@akbarcarrental.com

avinash vilas bhosale says
14-Nov-2007 at 3:25 pm

69. hi,
    i had aplay for new creadit card and i just dont know what are u people doing when i call to ur call center they said they despach my card but i am not recive any card so can u give me proper gidens am waiting for ur mail

    regard
    avinash v bhosale
    my date of birth
    8th of sep 1985

avinash vilas bhosale says
14-Nov-2007 at 3:26 pm

70. hi,
    i had aplay for new creadit card and i just dont know what are u people doing when i call to ur call center they said they despach my card but i am not recive any card so can u give me proper gidens am waiting for ur mail

    regard
    avinash v bhosale
    my date of birth
    8th of sep 1985
    my application # w070200882301

ICICI Bank Service Team says
30-Nov-2007 at 9:55 am

71. Dear Sir,

    We are concerned by the issues raised by you. Please write to escalations@icicibank.com with account details, to resolve the issue.

    Sincerely,

    Manager- Service Quality
    ICICI Bank Ltd.

Ravishankar says
07-Dec-2007 at 10:58 am

72. Kindly send payment shedule statement for my two wheeler loan A-c LTCBT00011589462 VIA e mail.

    Regards

    Ravi Shankar.

prachi says
02-Jan-2008 at 2:44 pm

73. sir my loan a/c no. is LTNAG00007179398
    can i get a summry of how many installments are still left

mudassir ghazi says
06-Mar-2008 at 3:14 pm

74. My cradit card is approved on 17 Nov 2007,but till now i didnt recived my cradit card.can u please help me in this.

Srinivas says
13-Mar-2008 at 11:23 am

75. ICICI is the one which will s**k soon.
    Bcoz it does’nt know how to treat the customers.
    1. I got a call from ICICI and he said you got some offer as you are a good credit card user.
    He asked to join in their Insurance. I said no as I have already other Policies. He asked me other than LIC you have any private policies. I said yes I have Birla policy. He suddenly saying loudly ICICI is giving lot of services and you are using our credit card facilities and why you are going for other Policies.
    I really shocked who the hell this guy to ask me.
    I annoyed and replaid, my money I put anywhere who the hell you to ask me, b*****d.

    2. The persons in the credit card departments are Rowdies.
    I had 3 ICICI Credit cards and as I have lot of interests on the 3 cards I paid half of the amount by taking personal loan. Later I thought to make settlement on the remaing balance. I asked many times to give settlement. But they said no. Finally one day they have freezed all the amount from my Savings account for the credit cards. I called them and asked why you had freezed all my savings account, they said for the credit card payment. I asked them ok how you freeze all my amount, you can freeze min. amount that I have to pay not all the amount. And all my amount has gone to credit card payment with out leaving 1Re. for me. ICICI people are B*****ds.

KAMLESH MARATHE says
07-Apr-2008 at 3:40 pm

76. sir my loan a/c no. is LTPUN00009795035
    can i get a summry of how many installments are still left

Nishant Chawla says
09-May-2008 at 12:11 pm

77. Why do you people write your account or other information related to your account in a public forum.
    Its good idea to post your issues/grievances, but please do not put any information related to your account and expose yourself to any kind of fraud/scam.

MVSR PATNAIK says
08-Jun-2008 at 1:26 pm

78. Sir,
    This MVSR Patnaik and I am postgraduate in MBA having 19 years experience in Sales Profession.
    Presently. I am working for Choksey Chemicals Pvt ltd which is a sister concern of Asian Paints.
    I am based at Hyderabad and drawing the monthly salary of 30000/-.
    Please also note that I have the credit card and paying monthly instalment regularly.
    Please let me know that I am eligible to get the Personal Loan. If so, Pl revert me back immly on my mobile i.e. 9908533784
    thanking you,
    with regards,
    Patnaik MVSR

Soumi Banerjee says
01-Jul-2008 at 3:15 pm

79. I had my cell recharged today i.e. 01/07/08 through online of Rs.300/- (ICICI). But still my cell didn’t got recharged. Infact money is being debited from my account also. What is the reason behind it? When will it get recharged?

    Soumi Banerjee.

M K Dhar says
17-Jul-2008 at 5:15 pm

80. Dear sir,good afternoon,
    I have a saving a/c,no.-005501509610 in ICICI bank,branch M.P.Nagar,BHOPAL,M.P.
    Against this a/c,I have an “ICICI N CASH CARD”,sl. no. 466706055147847,of which validity is expired on 10/2006.
    I wrote an application for a new card,but still that is not reached at my address.
    Today,I went to the M P Nagar, branch office & told the problem to customer support,he gave me a no. 9893208000 & told to talk at the same.When I am calling at the no.,there is a computerised voice response system,& there is no option to talk with customer support .
    Please suggest me ,what should do.

santosh pardeshi says
30-Aug-2008 at 3:41 pm

81. Hi,
    I have already a vehicle loan from your bank. It’s only remained 4 monthd of ECS. I havn’t missed any ECS. If i want a loan from ICICI upto 20 thousands right now, would it be possible?

Abhishek says
01-Sep-2008 at 4:27 pm

82. Sir,

    i want to know the information about my account vide No. 630501054112. If you can let me know the balance in my acoount i will be grateful to you and laso i want to know when was the last credit in my account.

    Kindly do the needful

    Regards

    Abhishek

SACHIDANANDAM.A says
04-Sep-2008 at 1:07 am

83. Kindly send payment shedule statement for my two wheeler loan LAN Number LTTRI00007668739 .

    Regards
    SACHIDANANDAM.A

namita Garg says
15-Sep-2008 at 3:01 pm

84. i have bombay main branch Address

asha chithragar says
16-Sep-2008 at 4:13 pm

85. Hai,

    This is asha chithragar,i have an icici credit card so please tell me shall i pay my another credit card bill payment by using icici credit card.

    Thanking you,
    Asha chithragar.

vishal purohit says
18-Sep-2008 at 2:58 pm

86. i have received icici credit card for last month but last day i have received a ph call from icici bank in hardrabad and we are debited in rs.7077/-and another 5860/-my credit card no.4477474559181006 so pls check it out and give me reply ASAp.

rKirti Ganatra says
16-Oct-2008 at 9:49 am

87. Hi, sir realli icici sucks I have also gone through very bad experiences.
    Well sir could you please provide me the phone number of the collections department of icici bangalore it is really urgent.
    My e-mail id is : kirti.cutu@gmail.com

SURESH KATEKAR says
26-Nov-2008 at 1:53 pm

88. Kindly send payment shedule statement for my car loan LAN Number LUPUN000116348 .

SURESH KATEKAR says
26-Nov-2008 at 1:54 pm

89. .

    Kindly send payment shedule statement for my car loan LAN Number LUPUN00011634839 .

Donkey says
04-Dec-2008 at 10:48 pm

90. Ooo! It’s scaring me. I better bank with the good old State Bank of India.

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