Comments on: ICICI Customer Support – Sucks

By: ICICI Bank Care

ICICI Bank Care — Fri, 09 Jul 2010 03:58:00 +0000

Hi,

We are sorry for this inconvenience. Maintaining good corporate governance practices and securing customer trust is important to us.Maintaining good corporate governance practices and securing customer trust is important to us. Please write to us at care@icicibank.com and share your account and contact details for us to assist you on your requirement. Kindly refer “537348” in the subject line.

Regards,
ICICI Bank Customer Service Team.

By: GK

GK — Fri, 02 Jul 2010 10:35:35 +0000

If you ask me to give Most Worst Custom Support Serive award the I would give it to ICICI… Their service is always sucks…

1. Whenever you call them, IVR says ‘Your call will be taken approximately in 6 minutes”.. (so you have to ready to loose 6 rupees from your pocket)…evenafter 6 minutes..it still says to wait…may be after 10 or 12 mins, your call will be handled..

THIS HAPPENS REGULARAY NOT ONCE IN A WHILE..

So to call them everytime..you need to spend atleast 20 rupees from pocket..

2. They say ‘you can generate password online’ but in realtiy you can not do that…it simply says ‘your ID has been not enabled to generate password online’…

If you call them regarding this..again you need to wait for 10-12 mins in the call and at last they will tell CURRENTLY APPLICATION ARE DOWN..

Still there are more worst experiences with ICICI…Better they close the bank…

Regards
GK

By: rani dwivedi

rani dwivedi — Sat, 14 Mar 2009 09:45:11 +0000

dear
i need my exiting loan details,i like to foreclosure my home loan my loan account no is lbnag352547

By: Malkhan Singh

Malkhan Singh — Mon, 12 Jan 2009 06:42:25 +0000

I had applied for a Credit Card through MS Priya Bhardwaj who had had call me for this. I had given all my necessary docs. to their representative and they assured me for getting the same within 15-20 days. I had given up these docs. to thme on Dec. 1st week but even yet afer one month I had not received any credit card from ICICI. In the mean while I had got all the verification calls from ICICI, people from ICICI had visited my house also for verification but all in vain. The mobile no. of MS Priya Bhardwaj (9958095930) from which I had received all these calls is also not working.

By: Donkey

Donkey — Thu, 04 Dec 2008 17:18:54 +0000

Ooo! It’s scaring me. I better bank with the good old State Bank of India.

By: SURESH KATEKAR

SURESH KATEKAR — Wed, 26 Nov 2008 08:24:50 +0000

Kindly send payment shedule statement for my car loan LAN Number LUPUN00011634839 .

By: SURESH KATEKAR

SURESH KATEKAR — Wed, 26 Nov 2008 08:23:34 +0000

Kindly send payment shedule statement for my car loan LAN Number LUPUN000116348 .

By: rKirti Ganatra

rKirti Ganatra — Thu, 16 Oct 2008 04:19:15 +0000

Hi, sir realli icici sucks I have also gone through very bad experiences.
Well sir could you please provide me the phone number of the collections department of icici bangalore it is really urgent.
My e-mail id is : kirti.cutu@gmail.com

By: vishal purohit

vishal purohit — Thu, 18 Sep 2008 09:28:55 +0000

i have received icici credit card for last month but last day i have received a ph call from icici bank in hardrabad and we are debited in rs.7077/-and another 5860/-my credit card no.4477474559181006 so pls check it out and give me reply ASAp.

By: asha chithragar

asha chithragar — Tue, 16 Sep 2008 10:43:01 +0000

Hai,

This is asha chithragar,i have an icici credit card so please tell me shall i pay my another credit card bill payment by using icici credit card.

Thanking you,
Asha chithragar.