Comments on: Hathway - Customer Support

By: Hrishita

Hrishita — Sun, 21 Dec 2008 02:59:06 +0000

HATHWAY is pathetic. Hathway Sucks.

By: Aparna

Aparna — Tue, 09 Dec 2008 09:45:55 +0000

Hai

I am Aparna ur serviceis good so i would like to continue the internet service as itook 4 months package befor so by the 19th december our internet connection will be disconnected so now i would like to continue the internet.

so i would like to know what are the internet plans are u going to gives so i reguest u give the

information regarding the internet plans so

give me soon the information regarding internet plans to my mail id by today evening .

bye

By: bharathreddy

bharathreddy — Wed, 19 Nov 2008 14:35:01 +0000

am bharath reddy,
am taken hathway net connection on 16-10-08,and am using the service from 18-10-08. am taken the connection for only one month, but your providing the service till now.so please dissconect my connection.otherwise i will not pay the bill for next month. so please disconnect my connection.
my coustomer code is 380767, my phone no is 9177206575 am expecting a quick responce from you……

By: mahesh kothiyal

mahesh kothiyal — Fri, 03 Oct 2008 12:40:43 +0000

i mahesh kumar kothiyal your hathway .net costmor from bharuch gujarat,from 15 aug my net not working to till date no body responce from board and bharuch , so please do some need full action or start my net to day.this mail send on 25sept.

thank you
Dear Sir

now your hathway enge. say next 10 day your net is not working and total days 48days and 10days plus total days is 58 days and onther thing say to take back your money but i say you have return my money with interstof 58 days plus when my money reach in my hands total days interst will be paid buy you.

thank you

mahesh kothiyal
kothiyal2003

By: ca Raveen Vats

ca Raveen Vats — Sun, 20 Jul 2008 07:24:08 +0000

I live at house no. D-171,Sector-49,NOIDA.My mob.no.is 9212284507.
I requested for internet conc. on 17,18&20-7-08 at ur fon no.9511-46085777.All the times, I was told that some executive would contact me on fon.Non contacted me till today.
IT IS JUST A FEED BACK TO UR SERVICE & STAFF”S WORKING IN THIS FIELD.
ca Raveen Vats

F.C.A.

By: Shantanu

Shantanu — Thu, 03 Jul 2008 18:29:43 +0000

Hi,

To whom so ever it may concern,

I am Shantanu puranik one of the customer of Hathway internet who is really frustrated with the service from first day of installation.

I have already launched a complaint regarding my usage ID i cant see my usage with provided Id on Hathway internet site ID which was given by Hathway itself its (shantanupuranik08@hathway.com).

Can any responsible person will look in to this and get back to me with the proper information how to activate or if any other process is there please inform me.

If Hathway internet can call me for renewal of the connection why cant your company solve my problem I really wondered that this kind of service can provide by any internet company.

Hope this E-mail will give you the idea whats the problem exactly i am facing right now.

Suggestions to improve your service

1) Proper communications service (Currently its too bad)
2) Proper handling of complaints (Currently its not happening)
3) Fulfill the customer commitments ( Currently its no where standing)

After all this i will really appreciate if any reply on this or any call on this to me from your compnay.

Thanks & Regards
A frustrated customer of Hathway Internet service
Shantanu Puranik(Pune)

By: tommygun

tommygun — Mon, 14 Jan 2008 04:15:10 +0000

your service sucks. You are the lousiest ASSHOLES on earth. Well, you might have known this already.

You are at the verge of being thrown out of the industry soon. Take my word for it.

By: M.Lakshmi Gouthami

M.Lakshmi Gouthami — Thu, 19 Jul 2007 01:45:41 +0000

we are changing the house from vishnu residence (gandhi nagar)to Plot no 54A, P & T Colony, gandhi nagar-80. So, please I request you to send the technician sothat he can change the connection.

By: arvind mehta

arvind mehta — Tue, 06 Mar 2007 18:54:40 +0000

Dear Sir,
I m the most UNFORTUNATE one to use yr services through yr cable operator MEENAKSHI DEVI BROAD BAND ,KANPUR.
In 30 days I have to call them 12 times . Incase if i get REFUND i will NOT WASTE even a single second to say GUD BYE to HATHWAY.

9839215058
9335767565

By: shailesh sanzgiri

shailesh sanzgiri — Thu, 22 Feb 2007 15:17:52 +0000

In spite of paying charges for 4 months in advance, all my channels are blocked.What am I suppoed to do? I’ve paid a cheque for Rs 1268/- and the cheque has been encashed. My cable operator is Rao Cable vision.
Start my services immediately.

shailesh