Very Impressive !!!
In our office we use Tally 7.2 and because of some technical problems I had to call Tally Customer Support couple of times and they were able to solve my problems in minutes….
First I had faced problems at the time of upgrading from 6.3 to 7.2, just called them up, had to wait for 20-25 minutes on the phone but finally someone from their side picked up the phone….I heard a very sweet voice from other side and it made remember about ICICI, they have people with very sweet voice but they are never helpful…haha
But I was wrong this time, she asked for few details and then suddenly told me, go to D drive, go to this folder and you will find one file there…just edit it and replace it with this…your tally should work fine now..
I was shocked….thinking how the hell she knows where is my Tally installed but then later realized that, yes they have some web activation system in 7.2 and that might be sending all info….
But whatever it is, she solved my problems in minutes…
2nd time was recently, when one company’s data file was crashed…
We called up our local vendor first, he gave some instructions on the phone, but nothing happened….we were worried about loosing the data, the backup we had was 3-4 days old…..
We called up Tally customer support, this time it took less time and again I heard a very sweet voice…but this time I was confident that my problem will get solved….and she managed to fix the problem…
I talked to her for around 15-20 minutes on the phone, tried few things and finally we got our data back, only few entries were lost but that is ok compared to loosing whole data…
So moral of the story, they rock….very good software and very impressive customer support…just need to make sure that customer wait time is less… 
02-Apr-2006 at 10:08 am
i am able to change date 1 and 2 only in tally 7.2 can i able to change date 3 and above plz help me as soon as pssible i shall be vry thankful to you for this
31-Mar-2006 at 6:40 pm
memory access violation when i m saving my voucher entries
31-Mar-2006 at 10:43 am
I have Tally 6.3 silver (Single User), but user name & Password can’t know due to some reasons. How i make new username and password to work without lost of data for tha same company.
30-Mar-2006 at 9:41 am
I have Tally 7.2 software, but username and passward
can’t know due to some reasons, how I make new
username and passward to work smoothly.
Mohinder Sharma
29-Mar-2006 at 8:16 am
please i want to know about the tally 7.2 codding software book information, which can be used in coding for the other reporting for tally 7.2 for extra report using the . ini files please guide me for such a book
28-Mar-2006 at 11:37 am
when i restore backup tally 6.3 error given( INSERT DRIVE 1 IN DISK)
both cdrom & any other drive
24-Mar-2006 at 1:22 am
[...] I am confused between these choices…Ekta Kapoor, Himesh Reshammiya, Mandira Bedi, Hutch Customer Support Guy, Tally Customer Support Guy or Deep Ganatra. [...]
23-Mar-2006 at 2:05 pm
THERE ARE 13300 VOUCHERS, 240 GROUPS AND 2648 LEDGER ACCOUNTS. THE PROBLEM I AM FACING IS THAT WHENEVER THE RECONCILITATION DATES ARE FED IN THE BRS SCREEN AND TRY TO SAVE, IT IS TAKING HOURS TOGETHER WITH NO CERTAINITY OF THE VOUCHERS GETTING SAVED.
CAN ANYBODY HELP ME WITH THIS PROBLEM
23-Mar-2006 at 11:56 am
dear deep
tell me do u know how to rewrite books in tally 7.2
23-Mar-2006 at 11:49 am
I dont have any any idea about the commands