Very Impressive !!!
In our office we use Tally 7.2 and because of some technical problems I had to call Tally Customer Support couple of times and they were able to solve my problems in minutes….
First I had faced problems at the time of upgrading from 6.3 to 7.2, just called them up, had to wait for 20-25 minutes on the phone but finally someone from their side picked up the phone….I heard a very sweet voice from other side and it made remember about ICICI, they have people with very sweet voice but they are never helpful…haha
But I was wrong this time, she asked for few details and then suddenly told me, go to D drive, go to this folder and you will find one file there…just edit it and replace it with this…your tally should work fine now..
I was shocked….thinking how the hell she knows where is my Tally installed but then later realized that, yes they have some web activation system in 7.2 and that might be sending all info….
But whatever it is, she solved my problems in minutes…
2nd time was recently, when one company’s data file was crashed…
We called up our local vendor first, he gave some instructions on the phone, but nothing happened….we were worried about loosing the data, the backup we had was 3-4 days old…..
We called up Tally customer support, this time it took less time and again I heard a very sweet voice…but this time I was confident that my problem will get solved….and she managed to fix the problem…
I talked to her for around 15-20 minutes on the phone, tried few things and finally we got our data back, only few entries were lost but that is ok compared to loosing whole data…
So moral of the story, they rock….very good software and very impressive customer support…just need to make sure that customer wait time is less… 
21-Apr-2006 at 5:27 pm
previously i have upgraded tally from 6.3 to 7.2 v 2.1 its worked fine till 20/4/2006. But today when i started the tally i got the error msg ” Exiting TALLY, Internal Error. Contact tally solution. Software exception c0000005(Memory Access Violaton)”
Can anybody provide me the help to solve this problem?
21-Apr-2006 at 1:59 pm
I have tried the same it is still giving the same problem
21-Apr-2006 at 12:36 pm
Hi
i am using tally 5.4 i forgotten the password used for accessing companies data…
Can any plz help me how to get the password back or nullify the password so that i can see the data of that company
21-Apr-2006 at 12:24 pm
Sir,
I am using Tally 7.2, my people are bymistake change the Financial year and Books starting from in Company alterations.
When we are opened Tally give the message “COMPANY DATE DETAILS CHANGED. NEED TO REWRITE BEFORE PROCEEDING�. Plz send u r suggestion, it is very urgent.
Thanking You Sir.
21-Apr-2006 at 10:29 am
Hi I am using Tally 7.2 Multiuser.
Tally is working fine in Server but in all the clients its giving message
Exiting Tally
Out of Memory.
Please help me.
21-Apr-2006 at 9:20 am
Dear Lakshmi,
copy the data folder from server to any good client PC and check it.
while doing so please make sure to change the data path in tally.ini file.
REgards……….Hilson
20-Apr-2006 at 7:48 pm
sir,
Pls tell me how to open inventory account i am having computer hardware as well as software business.
PRASHANT
20-Apr-2006 at 7:00 pm
We are using tally 7.2 multiuser ,data is on 2000 Prof IBM Server. when clients running tally it gets vey slow and become hang even they try to save the 2-3 entries.
wht may be the pbmm? any solution?
20-Apr-2006 at 12:48 pm
i am using tally 7.2 multiuser ,data is on 2003 server. when clients running tally it gets vey slow and become hang even they try to save the 2-3 entries.
wht may be the pbmm? any solution?
18-Apr-2006 at 7:13 pm
Hi ron,
Contact data recovery expert they will help u out.
or restore with latest backup and start keying in remaining data.
U cannot trust tally database …. U must daily take backup of ur database
regards
Hilson