I wanted to buy Lion King 1 VCD for my friend, though Planet M is just 5 mins by car from my place, I decided to order the CD from Indiatimes Store online to avoid packing the cd and sending it to courier. (Wanted to send it to Surat, Gujarat)
All went cool till checkout, at the time of checkout it asked me to enter Indiatimes ID or register, I clicked on register option, registered the ID and then tried to login. The system didn’t allow me to login and asked me to register again….I clicked on Forgot Password link, entered the ID…waited…and suddenly some script error popped up saying page not found or something….
I went to their home page again and clicked on forgot password link from there, it took me to some other forgot password page….I entered my ID, it asked me the secret question and I was expecting it to send me the new password or show option to reset the password but instead of that it showed me my password on the screen…I was like WTF…
Okay…that part is over…I copied the password and logged in using same again but it showed me same error…now I got fed up and just clicked on the register link again….and WTF, it took me to indiatimes dating site registration page…
I entered the details and clicked on submit…hmm 10 seconds…20…30….40 seconds…sucks I closed the window, took car keys, went to Plant M and bough the CD…
It sucked totally…I wonder how they allow new customers to register shop on their site….
09-Mar-2006 at 1:34 am
Needless to add, i am another pained agreeved customer of this hopeless site. I ordered a DVD player ( order no #210007708) to gift it to my relatives from the site which booast of so many benefits/ claims / customer support / service centres. As usual, the full amount along with shipping charges was deducted to my account immediately but there was no update / information / confirmation to me after that. 10 days i was struggling to get information on the web / website / link for a customer support / customer contact no. but i had no clue of the shipping details. Luckily on 11th day the gift was received by the relatives but to our shock it was a broken piece.
From last one month i have been trying to complain to the website / company / Times of India on the defective product and requesting them to change.. but till date i am not successful. If someone comes across the contact no. / contcat mail / of indiatimes.com shopping customer care please pass this on to me or post on the web.
The website doesn’t support feedback / contact mail / or details of the orders after December 2005. I think Indiatimes.com is not only shame on Times of India group but also for india related sites. Such companies / groups / website leaves a bad impression of India all over the world. these companies should be penalised in such a way that promotors are never ever able to fool with customers.
My advice, never ever shop with indiatimes.com or with Times of India group. They are pathetic.
22-Feb-2006 at 11:53 am
i ordered a dvd player through indiatimes and sent them a cheque. its a month since then and never got anything. i have been sending mails and receiving any answers. Also there is no contact no. on the website. if anybody here knows any contact no. please forward it.
PLEASE STOP USING INDIATIMES.COM
14-Feb-2006 at 5:26 pm
i was searching indiatimes shopping contact number or any of their location in google search engine, so that i can just go there and blast them. i found the comments of some freinds who had did the same mistake i had done… iam in muscat ( oman), wanted to send a gift to my wife on valentines day. i ordered for D’Damas pendent, the payment of which is immediately taken out from my account. but the gift is not yet received or no attempt to contact is also done.. the basic purpose of sending the gift with lot of affection and anticipation is lost, if the objective is not met. This kind of cheating should not be encouraged, playing with peoples emotions and money. Let indiatimes shopping go and beg on road, if they want money, but should not extort money from people through this criminal ways.
I have a request PLEASE NEVER EVER ORDER ANY GIFT THROUGH INDIATIMES. ALSO, IF ANY OUR FREIDNS HAPPENS TO GET THEIR LOCATION AND CONTACT NUMBER, PLEASE POST IT IN WEBSITE, SO THAT, THE SUFFERER TEACH THEM A GOOD LESSON ON THEIR PLACE.
08-Feb-2006 at 10:34 am
This is what usually happens in India. Take the money from the customer upfront and then let him do the running around.
I ordered for some books two weeks back. It has not been sent. The order status shows “under process”. I have written several emails. One would think they would respond explaining the delay. Expect no such thing from Indiatimes.
It appears that they stock nothing and get the stuff you want after you have given them the money. Therefore, it must often happen that they have your money but are unable to find the stuff you ordered in the market.
We need a website exclusively to report such malpractices. I hope someone with commitment and time will set it up soon.
03-Feb-2006 at 6:38 am
Indiatimes shopping I think is not only the worst site ever I have done shopping from, but also I will say they are cheats.Not only did they never fulfilled my order ,but also are not even paying back my money .And there is no customer service response!!
Definitely will advice to never do any shopping from this site.
19-Jan-2006 at 4:55 am
I have been quite an avid internet shopper. I have tried them all Fabmall,indiatimes,bazee and US ones too. Most of them are pretty good. My recent experience with indiatimes shopping has been bad. I ordered an aiptek cam from them, beforehand they called up saying it would be delivered in a few days and nothing happened for several days and suddenly without so much as an explanation or an apology refunded the amount to the card and deleted the order from my order history to erase tracks. Customer service is pathetically powerless and meaningless and there is no contact with those who matter or care. What is disgustingly galling is the item continues to be advertised at the rate I had paid three weeks later. May be the place is inhabited by fly by night operators.
03-Jan-2006 at 9:12 pm
You can try out Tajonline
I used to work for them so I know the process and I guess they won’t make you sad
cheers
Deep
03-Jan-2006 at 8:40 pm
I am Completley wit you………….
Its the worst Shopping Portal ever…………….I have had bad experience twice…………it is really pathetic……………
I ordered a Gifts to My mom & Sister in India and everything was fine till they charged my bank and once the payment was done……….the order history just dissapeared…………..I had no means of tracking my package………..
Till date it has not reached my Mother & Sister………………
I woudl never recommend any one this site………..its Patetic……horrible…………………….freaks me out…………
31-Dec-2005 at 1:39 pm
hehehe.. deep .. alas buri bala hai… hehe
02-Dec-2005 at 3:18 pm
I entirely agree. It truly SUCKS!! I ordered a set of Charlie Chaplin VCDs for gifting to a newphew on his b’day. I ordered 2 months in advance and after many calls, it arrived on the day of b’day at 7pm!!
On another occassion I registered .in domains with them. I will never renew it with them! Their interface sucks big time. I had to make 5 calls and send 10 emails before I had my username and password. All that I wanted to do was change DNS and I had to wait for 9 days to get my username and password. Pretty pathetic! I expected far better services.