I wanted to buy Lion King 1 VCD for my friend, though Planet M is just 5 mins by car from my place, I decided to order the CD from Indiatimes Store online to avoid packing the cd and sending it to courier. (Wanted to send it to Surat, Gujarat)
All went cool till checkout, at the time of checkout it asked me to enter Indiatimes ID or register, I clicked on register option, registered the ID and then tried to login. The system didn’t allow me to login and asked me to register again….I clicked on Forgot Password link, entered the ID…waited…and suddenly some script error popped up saying page not found or something….
I went to their home page again and clicked on forgot password link from there, it took me to some other forgot password page….I entered my ID, it asked me the secret question and I was expecting it to send me the new password or show option to reset the password but instead of that it showed me my password on the screen…I was like WTF…
Okay…that part is over…I copied the password and logged in using same again but it showed me same error…now I got fed up and just clicked on the register link again….and WTF, it took me to indiatimes dating site registration page…
I entered the details and clicked on submit…hmm 10 seconds…20…30….40 seconds…sucks I closed the window, took car keys, went to Plant M and bough the CD…
It sucked totally…I wonder how they allow new customers to register shop on their site….
I entirely agree. It truly SUCKS!! I ordered a set of Charlie Chaplin VCDs for gifting to a newphew on his b’day. I ordered 2 months in advance and after many calls, it arrived on the day of b’day at 7pm!!
On another occassion I registered .in domains with them. I will never renew it with them! Their interface sucks big time. I had to make 5 calls and send 10 emails before I had my username and password. All that I wanted to do was change DNS and I had to wait for 9 days to get my username and password. Pretty pathetic! I expected far better services.
hehehe.. deep .. alas buri bala hai… hehe
I am Completley wit you………….
Its the worst Shopping Portal ever…………….I have had bad experience twice…………it is really pathetic……………
I ordered a Gifts to My mom & Sister in India and everything was fine till they charged my bank and once the payment was done……….the order history just dissapeared…………..I had no means of tracking my package………..
Till date it has not reached my Mother & Sister………………
I woudl never recommend any one this site………..its Patetic……horrible…………………….freaks me out…………
You can try out Tajonline
I used to work for them so I know the process and I guess they won’t make you sad
cheers
Deep
I have been quite an avid internet shopper. I have tried them all Fabmall,indiatimes,bazee and US ones too. Most of them are pretty good. My recent experience with indiatimes shopping has been bad. I ordered an aiptek cam from them, beforehand they called up saying it would be delivered in a few days and nothing happened for several days and suddenly without so much as an explanation or an apology refunded the amount to the card and deleted the order from my order history to erase tracks. Customer service is pathetically powerless and meaningless and there is no contact with those who matter or care. What is disgustingly galling is the item continues to be advertised at the rate I had paid three weeks later. May be the place is inhabited by fly by night operators.
Indiatimes shopping I think is not only the worst site ever I have done shopping from, but also I will say they are cheats.Not only did they never fulfilled my order ,but also are not even paying back my money .And there is no customer service response!!
Definitely will advice to never do any shopping from this site.
This is what usually happens in India. Take the money from the customer upfront and then let him do the running around.
I ordered for some books two weeks back. It has not been sent. The order status shows “under process”. I have written several emails. One would think they would respond explaining the delay. Expect no such thing from Indiatimes.
It appears that they stock nothing and get the stuff you want after you have given them the money. Therefore, it must often happen that they have your money but are unable to find the stuff you ordered in the market.
We need a website exclusively to report such malpractices. I hope someone with commitment and time will set it up soon.
i was searching indiatimes shopping contact number or any of their location in google search engine, so that i can just go there and blast them. i found the comments of some freinds who had did the same mistake i had done… iam in muscat ( oman), wanted to send a gift to my wife on valentines day. i ordered for D’Damas pendent, the payment of which is immediately taken out from my account. but the gift is not yet received or no attempt to contact is also done.. the basic purpose of sending the gift with lot of affection and anticipation is lost, if the objective is not met. This kind of cheating should not be encouraged, playing with peoples emotions and money. Let indiatimes shopping go and beg on road, if they want money, but should not extort money from people through this criminal ways.
I have a request PLEASE NEVER EVER ORDER ANY GIFT THROUGH INDIATIMES. ALSO, IF ANY OUR FREIDNS HAPPENS TO GET THEIR LOCATION AND CONTACT NUMBER, PLEASE POST IT IN WEBSITE, SO THAT, THE SUFFERER TEACH THEM A GOOD LESSON ON THEIR PLACE.
i ordered a dvd player through indiatimes and sent them a cheque. its a month since then and never got anything. i have been sending mails and receiving any answers. Also there is no contact no. on the website. if anybody here knows any contact no. please forward it.
PLEASE STOP USING INDIATIMES.COM
Needless to add, i am another pained agreeved customer of this hopeless site. I ordered a DVD player ( order no #210007708) to gift it to my relatives from the site which booast of so many benefits/ claims / customer support / service centres. As usual, the full amount along with shipping charges was deducted to my account immediately but there was no update / information / confirmation to me after that. 10 days i was struggling to get information on the web / website / link for a customer support / customer contact no. but i had no clue of the shipping details. Luckily on 11th day the gift was received by the relatives but to our shock it was a broken piece.
From last one month i have been trying to complain to the website / company / Times of India on the defective product and requesting them to change.. but till date i am not successful. If someone comes across the contact no. / contcat mail / of indiatimes.com shopping customer care please pass this on to me or post on the web.
The website doesn’t support feedback / contact mail / or details of the orders after December 2005. I think Indiatimes.com is not only shame on Times of India group but also for india related sites. Such companies / groups / website leaves a bad impression of India all over the world. these companies should be penalised in such a way that promotors are never ever able to fool with customers.
My advice, never ever shop with indiatimes.com or with Times of India group. They are pathetic.
tajonline is the worst site .Plz dnt be fooled by the site … one of the worst site…
making fools of the customers.. promises big and its a waste of money.
I had the same experience as read in this site. I ordered and send back the item due to bad quality. The amount is not yet credited back to my account and not only that everytime there is a complaint raised the site gives out a faithful mail and promises to respond back in 48 hours but till now there is no response on the same.
NEVER to shop again on indiatimes.
e-bay is the worst kind of internet site for purchases or for that matter sale.
I had purchased one MP 3 kit via their oction site for Rs. 179.00
[ Item code 5817296056 dated 17-10-2005 ] After receiving copnfirmation e-mail from the seller i e Rist computers Delhi , I had deposited on 20-10-2005 , Rs 239.00 [ this included the packing and forwarding charges ] to the a/c of one Mrs Alika Dogra bearing a/ c no. 629601085041.
First the site threaned me with a strike against my a/ c for non payment but after faxing all the relevant papers they said that the strike is removed . But what about the item ? They arenot responding to my e – mails as well as faxes .
This is the worst kind of experiance I have gone thro ‘. Actually these internet sites are not for Indians . As the seller is always in profit by advertising on the site and after receiving money just keep mum. As the seller knows the rules of land . This clearly shows the mentality of indians just to make money by duping people who fall pray to such malpractises. I am lucky that I have lost only Rs. 239.00 but I am not able to think what would have happened if the cost of merchantise was in thousands .
MY APPEAL TO ALL THE CONCERNS IS THAT PLEASE PURCHASE ITEMS IN OPEN MARKET WHERE YOU CAN CATCH THE SHOPKEEPER ANY TIME YOU WANT . PLEASE DO NOT DO TRANSACTIONS ON THE SITES LIKE E BAY .
well, my boss ordered a box of chocolates to send them to me & even after more than 10 days of bs & repeated emails, they still hadn’t dispatched the order, wtf, they kept on saying that it’ll be done in 2 days & so on. I got fed up & asked them to just cancel the order & they were happy to do so, didn’t argue their case even once which is expected from every business, gave the impression that they don’t give a damn if someone cancels or not!!
haha..it happens many times when courier guys play the game..I remember once..some courier guy had stolen somehting and gave something else to the end customer but in your case it looks like something else might be the reason…but generally they dont delay the stuff like this without reason (atleast it wasnt like this when I used to work there)
hi,i am thinlay from himachal.i ordered a mp4(110144535) and made the said payment through the bank draft(651161) but as soon as they got the cash,my account in indiatimes states that himachal is out of service location.they could have mentioned the same in the website.moreover,now i am not even gettin any responses or atleast my money back.i have already made my mind to settle this in the consumer court.how pathetic of times group.if anyone could forward me thee number,its welcome
hi,i am thinlay from himachal.i ordered a mp4(110144535) and made the said payment through the bank draft(651161) but as soon as they got the cash,my account in indiatimes states that himachal is out of service location.they could have mentioned the same in the website.moreover,now i am not even gettin any responses or atleast my money back.i have already made my mind to settle this in the consumer court.how pathetic of times group.if anyone could forward me thee number,its welcome
It’s the most SHITTIEST portal being operated. Times group is surely losing lot its good name through it. Some things to be kept in media.
1. There is no information about the estimated time of delivery of order
2. There is no provision for cancellation of orders in any scenario.
3. The order related enquiry mails are not replied to at all.
4. Only thing you can do is to either never buy anything from this site or get the transaction cancelled through your credit card incase you have already placed an order.
cheers
anil
Hi Guys…. Be cool…after all it is not such a bad portal….I have been shopping like hell on their site as prices are really good..Yes there has been one to two bad experiences but I guess it happens everywhere…… Also do not forget the comfort of doing shopping sitting in your home at any hour of the day……
COMPLETELY AGREE WITH WHAT YOU SAY THERE ARE CERTAIN FAULTS BUT SEE THE AMAZING VARIETIES THEY HAVE THE PRICES THEY QUOTE.
COOL HAI YAAR THAND RAKHO GUYS
ALL PORTALS ARE SAME GOOD OR BAD.
do u both work for Indiatimes? IP seems to be same…
i dont agree with you guys at all,infact i doubt that you work for indiatimeshopping.com.
prices are good and thats what making people buy online.now i understand that this are all but just to lure people.its kinda showing biscuit to the dog.
they either deliver you a damaged or not at all after recieving the payments.
i highly warn people against such online buying.we indians are not yet ready and trustworthy of such buyings.
Hi,
I am another victim of indiatimes shopping. Ordered for nokia 2600 mobile on 15th of April. Still, i didn’t get any reply from indiatimes. They have taken from my account on the next day only. Now, i got a mail from customer care , the product you ordered is a high value product(3600/-), it takes some time to deliver the product after getting the confirmation details from you. They are saying you would get a mail form cnfirmations@indiatimes.com which is asked to fill your details.Still, i didn’t get any mail from this id.They always say like your request will be processed within 48 hours. I am suggesting everybody do not purchase anything on online shopping sites.All are cheaters after taking our money. Better to purchase at nearest shops in your town/city. If anybody knows this customer care number, please inform me.
Indiatimes customer care no are 0124-4187000
i dont know wat’s the problem with your system why there’s no call or mail regarding my orders confirmation its more than 5 days wat’s the problem ,i have sent 5to6 mails?my order no.110178995 and item no.977411 —sony ericsson k-700i.please treat this matter most urgent.
Indiatimes shopping, though they themself say they re great but what i had experienced is the worst ever. I ordered a musice system (philips) worth Rs. 6500\- and though my money went from my account i got no system since almost 3 months..till finally i decided that enough is enough and i call the manager and told him to cancel my order and give my money back, he said he will give after some deductions, i said its okay since i was no where near to get my system, then i got my refund of Rs. 5000/- i dont know why the f*** they deducted the 1500 bucks of my hard earned money…
Dont ever visit that f****** site ever
i have odered my bitsat test papers worth rs500 . but didnt receive it till date. my exam is on 26th may and today is 22nd.I have odeded it on 18th .looking at all these it looks like iam not going to get it before my exam wchich is on 26th.
I obviously have to say it sucks.there is no time of delivery gven too.
I’m surprised by the way Indiatimes shopping site is performing. I had a very good experience in it till recently, till I placed my order for books worth INR 2000/-. I’ve been enquiring about the shipment for long and there is no answer to the same. I’m not sure whether Indiatimes understands this as a consumer issue, which could tarnish its image.
I have lost my e-mail id password n forget secret . So how can I check my mails
I have ordered one Magazine thru Indiatimes 2 weeks back. But i did not get any book. After reading these messages i have stopped buying thru Indiatimes portal.
HI All,
I had ordered a Digi Camera on indiatimes shopping. But after seeing all your comments I thought of cancelling my order and cancelled it.
After all this i got a call from indiatimes shopping asking for my payment and i told them that i cancelled it.
Anywayz Point is i have their number now. The call has come from bangalore. For ppl outside bangalore call this number and get the number for other centers.
Number is 08041161395.
Hope it helps.
I was in the process of opening the site of Indiatimes shopping to buy A pen drive, however saw this site and got diverted. After reading all of you ppls suffering ,am in a fix whether to order or not. Best buys/deal are certaily Intitimes shopping url’s usp, but that doesnt compensate in case the service is not good!
I have been ordering through them for quiet some time now. Everytime they delay and everytime there is no way you can catch hold of them. They never mention their phone number anywhere in the site and have off late stopped acknowledging the feedback mails as well.
This time I had ordered some books through them about ten days back. There was no order confirmation mail and no followup mail either. It’s ten days now and I have written to them twice, they say they will respond in 48 hours at their site, but never come back. I am full of a lot of things and wish I had the phone number of their customer services in mumbai so that I could empty it all on the first person picking up the phone.
This time I am taking a snapshots of all my communication with them and plan to take them to consumer court. I wonder why has nobody done that before when so many people have been cheated by them
Dear All,
I don’t know if I should worry a lot or not! It sounds that I have to suffer a lot now. I have just ordered a laptop for my girl friend. After two days my order was still showing ‘to be verified”. I tried to send feed back nothing worked. I attempted 15 times
I paid through creditcard. I don’t know if I can still cancel it or not. I hope that I can be little bit lucky!
I hope I hae read this before placing an order.
Indiatimes Site really sucks.
hello bangaloreans,
thnaks a lot for ur comments….i thought of buying DVD player through times of india shopping for myself. After seeing all ur comments i changed my mind. This type of poor shopping should be stopped. Its true that there is no contact information or mail id given in the website.
Jayakumar
We deeply regret the inconvenience that may have been caused to our customers. It is our constant endeavour to offer best of customer services. For any query/complaint/ suggestions, please contact us between 9:30 am -5:30 pm, Monday to Saturday on these toll free nos:
1800 180 8800 from MTNL/BSNL lines
1800 102 8888 from Airtel lines
You can also reach us through the feedback link mentioned on the website http://www.shopping.indiatimes.com
I have ordered for a Happy Birthday Chocolate on 19.07.06 vide order no.110252331, the delivery time of which is 5-6 days. However from the current order status, it is found that it has not yet been shipped.
What sall I do with the chocolate if the b`day of the person for whom the choclate was ordered is elapsed before delivery.
pl advise.
have ordered for a Happy Birthday cake and flowers on 18.07.06 vide order no.110251552, however from the order has not yet been shipped. Birthday was on 20Jul.. please let me know whats the status.. no response from customer service.. I am already holding the line for 20 mins…
I have purchased digicam on india times website on 18th July and my order number is 110251675 . On 19th July they have called to my home and confirmed about the address. But till now I didn’t get any response or the digicam.
I am currently staying in UK. I placed an order on vadofone and they delivered next day itself, they even didn’t charge even a penny.
This is very bad of this organization, they are not even rectifying their faults even after seeing all these bad comments from the customers. Really shameless.
Please give some numbers which we can call from outside of India as well.
I had purchased Aiptek Pocket Cam 4000 from Indiatimes NavBharat Times via the news paper column Reader’s Reward.
And the reward is that LCD display of Pocket Cam is not working. There is no response from Indiatimes.shopping after numerous complaints. Thet had given me a Ticket number. I have been trying for last three weeks. These people have no decency to reply even.
Call Center support is even more useless, they are unable to track my record.It is very tough to get the number to talk and there is hardly any convincing reply.
Pathethic Is’nt it ?!
Regards.
akshaya bhatia
Hi Akshaya,
Could you please share the Call Center number , I would like to speak to them regarding my order.
Thanks
Krishna
Hi All,
I had ordered a Motorola Mini Communicator from Indiatimes. It was only after I paid up, I read the reviews of the portal here. I was expecting the same kind of delays but to my surprise the product was in my hand today after just 1 week of ordering.
My diwali soon got over when I switched the cellphone on and found out that
a. Bluetooth doesnt work.
b. MP3 is not supported on the phone (as was written in the description)
c. There was no warranty/guarate card.
d. The phone had actually been bought from USA and is being sold here. I got to this since the adapter has a US style plug. Is this legal in the first place?
e. Since the adapter is a US style switch, I cant even charge the cellphone.
I would call up the customer care tomorrow morning first thing and would hope that they refund my money.
Thanks,
Ashish.
For everyone’s knowledge,
Indiatimes Shopping numbers are as follows:
Toll free (BSNL and MTNL): 1800 180 8800
Toll free (Airtel): 1800 102 8888
Bangalore Local Number: 080 41104040
frnds i had made my mind 2 buy a mobile set 4m indiatimes. i was much happy 2 see their prices but after reading this page i m much depressed but it is gud for me that i came 2 know the truth before hand.
Well, An update on my case, Indiatimes have agreed to take the handset back and refund my money. I was glad to know that unlike other India based eshopping portals, they have a return policy in place. This definately adds credibility to Indiatimes.
Hi All,
Don’t buy anthing on Indiatimes Direct to Reader Offer, It comes in Times of India. Its one of worst service I have seen in my life. That is why people don’t buy anything online in India.
I ordered a mobile on 12 July, person came to collect check on 21 July, It is reflected in my bank a/c on 24 th July, they took another 4 extra days, today it is 10th Aug, I havn’t received any product. I don’t know the status, their toll free nos service is very poor. Representatives giving very poor service. I can write a big fat book on this. Best seller of the year. Be aware of India Times on line shopping.
This ‘Direct to Reader Offer’ coming in Times of India is a bull**** thing. On July 6th I ordered a 1GB Transcend 120 pen drive and I recieved a low performance version viz. a Transcend v30. Then after I complained they asked me to return it back and assured me that I would get what was shown in the original advertisement. This time again I received a low performance version viz. a Transcend v20. I have been complaining to them thru their Toll Free no. and that service just sucks. They just assure they would get back to you and no one bothers to call you up. As of Aug 24 I have three registered complaints and nothing is done yet. The worst thing is they create a conference call with the original vendor and ask you to clarify the matter with them. Mostly these vendors a none other but some electronic shop owners in Mumbai and they rudely reply to you. When asked the customer representative says that they are just middle entity. I am thinking of sueing them in the consumer court. If you ppl want to participate in my battle plz mail me your confirmations on my email at ‘mandianme at rediffmail dot com’.
I have been an IDIOT. I ordered an Item from shoppping.indiatimes and it has been 14days, it has not been delivered. I should have read the comments here but I guess it’s already too late. I feel misrable already. Is there any way to cancell the order becasue I am disgusted with the after sale attitude of the call center execs and the deliver commitment which is not lived upto.
Can some one help?
Like Mandar Says: I would also like to goto the consumer court.
Instead of paying online the indiatimes shopping should be COD (Cash on Delivery), then we can make choice but paying them in advance and item not being delivered on time as commited hurts.
Please Please do not purchase anything from Indiatimes.Shopping
Do you guys know where to complain?