I wanted to buy Lion King 1 VCD for my friend, though Planet M is just 5 mins by car from my place, I decided to order the CD from Indiatimes Store online to avoid packing the cd and sending it to courier. (Wanted to send it to Surat, Gujarat)
All went cool till checkout, at the time of checkout it asked me to enter Indiatimes ID or register, I clicked on register option, registered the ID and then tried to login. The system didn’t allow me to login and asked me to register again….I clicked on Forgot Password link, entered the ID…waited…and suddenly some script error popped up saying page not found or something….
I went to their home page again and clicked on forgot password link from there, it took me to some other forgot password page….I entered my ID, it asked me the secret question and I was expecting it to send me the new password or show option to reset the password but instead of that it showed me my password on the screen…I was like WTF…
Okay…that part is over…I copied the password and logged in using same again but it showed me same error…now I got fed up and just clicked on the register link again….and WTF, it took me to indiatimes dating site registration page…
I entered the details and clicked on submit…hmm 10 seconds…20…30….40 seconds…sucks I closed the window, took car keys, went to Plant M and bough the CD…
It sucked totally…I wonder how they allow new customers to register shop on their site….

11-Nov-2006 at 4:14 pm
I do not have faith in any of the indiatimes group products. The newspapers have less news and more masala, “direct to readers” offer only has gray market stuff and havent seen a rightly priced hotel on its travel site… See one more case of fraud in the link below…
http://mytreo.net/forum/index.php/topic,666.msg321899.html#msg321899
01-Nov-2006 at 12:55 pm
IMPORTANT NOTICE:
TO ALL CONCERNED I AM GIVING THE CONTACT NO. AND EMAIL ADDRESS OF INTIMES SHOPPING’S BUT I DON’T THINK THAT THEY WILL HELP YOUR CAUSE BECAUSE THE PEOPLE OUT THERE AND THE ENTIRE SYSTEM IS ONE WAY.
Telephone Nos. 01244187000 and 01123278112
Email:1. indiatimesshopping@timesgroup.com
2. icare@timesgroup.com
27-Oct-2006 at 10:08 am
I am another victim of insiatimes.com, but thankfully i hv not lost any money. they ahve a system where we can pay suign netcarrots - and i did just that.
On Oct 3 I orderd a book - and paid entirely using netcarrots (good for me)
I havent recvd the book yet - and the order status says that he order has been cancelled. In the meantime I had sent 5 mails to those guys using thir feedback form (they certainly dont trply to those mails)
After reading this thread today - i called up their customer care number and talked to a highly inefficient person - and of course he doesnt know why the order was cancelled. I tries to talk to the manager or somebody senior - but nobody was around. Finally I got a complaint number - and a promise that somebody will be contacting me pretty soon. (the only thing that guy was good at was saying Sorry)
Thankfully I hc not lost any money on this - but the issue is not the money. The issue is the trust a consumer puts when he buys something from awebsite. One thing is for sure - i will never ever shop again on this site.
26-Oct-2006 at 12:22 pm
Shame on Indiatimes.com. In fact, I was planning to do some shopping at the website. Now, after seeing so many people being ceated by them, I’ve decided to totally stop shopping Online. I know Mr. Tshering Dukpa very well. He is one of the closest men in my life and feel very sorry for him because he is really honest man. Mr. Dukpa doesn’t cheat any one and he doesn’t like to be cheated by any one. My sympathies are with him and hope he will get back his money as early as possible. I can only suggest to all victims to removed the masks from the faces of these cheaters by making their experience public by means of electronic and print media as suggested by Mr. Tshering Dukpa, in his reply to Reema. I’ll take the trouble of walking, rather, 10 KM for shopping but don’t want to be one of their victims.
25-Oct-2006 at 3:00 pm
The above letter was followed by many and ultimately I wrote the following letter. This too did not yield any result. Finally my Banker has assured me that they would look into the matter subject to availability of supporting Documents. So, all the victims of these monsters are suggested to retain the Correspondnces, etc. made with these cheaters.
From: Tshering Dukpa
Date: Friday, October 20, 2006 11:25 PM
To: indiatimesshopping@timesgroup.com
Cc: icare@timesgroup.com
Subject: Order Nos. 110350702; 110354999 and 110361305
Dear Sir/Madam,
Despite my repeated requests it seems that you did not bother to take up my case seriously. As a result my patience is running out with every single passing day. I am a peace loving man and don’t want to indulge into any controversy. As such you are requested to kindly review my cases of Order Nos. 110350702; 110354999 and 110361305 and deliver justice to me at the earliest please as justice delayed is justice denied. To be honest, in the long run I shall have nothing to lose in any case. This is my last and sincere request to you to settle the issues amicably. Since my transactions amount goes to the tune of thousands of Rupees I feel really hurt by your attitude. You are neither responding my telephone calls nor replying my mails so what should I presume from such behaviour of yours? Please try to see things from my perspective. Can you guess what you should have done if you were in my place? I have given you many opportunities to settle the issues amicably. Today also I am giving you the last chance for the reconciliation and it is up to you to decide. For me “Delhi door nahi hai” and for that matter even the world is so small. The ball is in your court. I hope you will come out with a positive solution before it gets too late. I also hope that you wont take me for granted and, at the same time, I do not want to prove a point because the misunderstanding, due to lack of communications from your end, has just begun.
Looking forward to hearing soon from you,
Yours Sincerely,
Tshering Dukpa,
Gangtok,
Sikkim-737102
25-Oct-2006 at 1:18 pm
One of the examples of letters written to Indiatimes.com to show what I was made to do for my own money.
From: Tshering Dukpa
Date: Wednesday, October 11, 2006 5:40 AM
To: indiatimesshopping@timesgroup.com
Cc: icare@timesgroup.com
Subject: Order Nos. 110351722; 110350702; 110345467 and 110354999
Dear Sir/Madam,
In continuation of my earlier letter, dated the 7th October 2006, I would like to request you to kindly do the kind favour of taking the initiative to refund my money, vide Order Nos 110351722; 110350702; 110345467 and 110354999, as there seems no chance of my order being moved ahead of the status “Verfied” followed by “Cancelled for refund” and ultimately “Refunded”. As predicted the same thing happened with my Order Number 110344922 also. By no means I am leveling any allegations to the way your system works (relating to the Orders). I am not able to contact any one at 01244187000 even after my repeated efforts nor can I contact any one at 01123278112 except in the beginning. As a result it makes, naturally, one to get impatient and apprehensive; after all, orders are placed to meet the desired requirements. As a Customer I don’t want my orders to be cancelled, and perhaps you don’t want the Orders to get cancelled either, but when there is no option I want them to get cancelled as early as possible so that I can look out for other options which, otherwise, I can’t do due to credit limit against my Card. I hope you will be kind enough to realize my predicament and do the requested needful at the earliest please. Inconvenience caused, if any, is deeply regretted.
Thanking you in anticipation and looking forward to hearing soon from you,
Yours Sincerely
Tshering Dukpa,
Deorali Bazaar
Post: Tadong
Gangtok
Sikkim-737102
23-Oct-2006 at 7:39 pm
HI REEMA,
comfort of doing shopping sitting at your home at any hour of the day is, no doubt, very much true but if you happen to run from pillar to post for the comfortable shoppings you have done sitting at home any time is very painful. To add insult to injury, if you lose your money for nothing is even worse. If, at all, what you say is true then it is applicable at the sites like Fabmall.com or Rediff.com, but by no means at Indiatimes.shopping.com or eBay.com, etc. Now, I think the time has come for all victims of Indiatime.shopping.com to come together (thru internet) and report their experiences to TV Channels and Newspapers. Let us stop the trend of these cheaters and save others from being their victims.
Regards,
Tshering Dukpa,
Deorali Bazaar,
Gangtok, Sikkim-737102
Email: tshering_dukpa@hotmail.com
23-Oct-2006 at 6:56 pm
BE CAREFUL IF YOU WANT TO SHOP ONLINE AT INDIATIMES SHOPPING (www.shopping.indiatimes.com) AND http://www.eBay.com (Formerly known as http://www.baazee.com)
WARNING TO ALL BUYERS
PLEASE GO THROUGH MY FOLLOWING LETTER, WHICH WAS WRITEN TO THE MANAGER OF CONCERNED CREDIT CARD, TO KNOW WHAT INDIATIMES AND EBAY ARE DOING TO THEIR CUSTOMERS.
Dear Sir/Madam,
This is to inform you that I am a Visa Card holder of your esteemed Bank and have been doing online transactions with the Card regularly for quite long. So far my record for the payments made to the card is concerned, I have paid all dues on time without any pending case and my claim will be vindicated if you kindly go through the past record of my card No.4Xxx-xxxx-xxxx-7xxx. Today I have been compelled to beg for your very much needed help for the reasons given below.
1. That I have been, presumably, cheated by http://www.shopping.indiatimes [With its Address and Office as:- Indiatimes Shopping, C/o Times Internet Ltd. (Times of India Group), Top Floor, 10, Darya Ganj, New Delhi-110002, India] for the payments made by me for Allen Solly Trouser on 05/10/2006, amounting Rs.1099/- (It was ordered as a Pooja gift to my Brother-in-law); For Stripes Reversible Shirt amounting Rs.561/- on 09/10/2006 (against the consolidated amount of Rs.1150 a portion of which i.e. Rs. 589 was adjusted for Wrangler Shirt which I’ve already received ) and finally Rs.470/- for Natural Drymill Reversible Belt - Black Oxidised Spring Buckle (This too was ordered as gift to be given to my teacher), on 12/10/2006. After seeing their contradictory Remarks against the products I tried to contact them at 011-23278112 and 012-44187000 for more than 100 times but all my attempts proved to be futile and unlike before they did not even bother to answer my calls. I mailed them more than 50 emails, none of them was replied.
2. That in the beginning they behaved very well. They used to call me to confirm even my orders and responded me whenever I called them up at their phones. I started smelling rat when they started giving contradictory confirmation such as “Order Shipped� without any shipping details, which they used to give me before. Surprisingly the order which was reportedly “shipped� in the Status column was either shown as “Not despatched� or “Order Cancelled� in the Remarks Column and no money was refunded, no order was despatched, vide their Order Nos. 110350702; 110354999 and 110361305. Before that in case the orders were not available, they used to update the status regularly and politely refund the money after retaining the same for about ten days and I too behaved with them politely. But this time they neither refunded my money nor my orders were despatched. Everything will be transperant once you see the Order Details which I am sending you as an attached document alongwith this (e)mail for your ready reference please (In the email). As per my calculation the total money due with them is Rs. 2130/-, vide their Order Nos. abcdefghi; pqrstuvwx and pkhjuiyygf.
3. That Sir/Madam, if you kindly see the need for retaining a Credit Card from my perspective, it is only for online transactions and occasionally for taking Credit on EMI basis. I have never withdrawn money from ATM, except once that I had withdrawn Rs.100/- that too was only for a trial, and I don’t think that I may need to withdraw cash from ATM’s in future as well. In situation like this if you can kindly come out to put pressure on the concerned merchant to get my money refunded or Orders despatched, which I think you can do by blocking their money during any transaction done by using the Credit Cards issued from your esteemed Bank or by using Your Bank’s Direct Payment method or by any method which you feel will be convenient to your good self, I shall have no fear to carry on doing online shoppings as before. If I happen to forgo my money i.e. Rs.2130/-, I may have to rethink to retain my Card as it will be of no use to keep the same if I get the impressión that doing online shoppings are insecured. I always do online shoppings to avail incentives such as My Reward Points and my target is to reach the level of Premium Member and I place Orders for the prices shown are reasonable to meet my requirements. I have already lost Rs.289/- at eBay after repeated try and gave it up since it was a meagre amount. I know Sir/ Madam, although your job is not that of a Policeman or an Advocate, yet you have better understanding and good hold to deal with the Merchant (if I am not wrong) and as a result my case can be settled amicably with your timely inteterference. For me it is almost impossible to convince them because they are neither replying my mails nor responding my telephone calls. I feel that I have been left stranded in the transactions I had made with them having full faith in their honesty transperancy.
4. That under the circumstances, may I request your good self to kindly extend your very much needed help in whatever manner you can please. I am begging for your help purely on humanitarian ground and being one of your loyal and sincere Customers. I certainly believe that you will be kind enough to help me out to ensure that I’ll be able to retain my Card and do online transactions, as usual, without any apprehension of being swindled by these people. So far my approach to them is concerned, I can only take legal action against them but as per their terms and condition the jurisdiction for such action will be only the Courts in Delhi/ New Delhi which I cannot afford for Rs.2130/-. I shall be highly obliged if you kindly do the needful to rescue me from these cheaters.
5. I tender my sincere apology if I happened to have caused any inconvenience to you. I am also sorry if the methods suggested to your good self prove to be to you dislike and hope that you will use your own way to help me out to rescue from these people.
Thanking you in anticipation and reposing full faith in your much needed cooperation,
Yours truely,
Sd/-
(TSHERING DUKPA)
Telephone Exchange,
Deorali Bazaar,
Post: Tadong, Gangtok,
Sikkim-737102
22-Oct-2006 at 11:06 am
hey idiatimes is fake
17-Oct-2006 at 8:33 am
Hi Tashi:
The item, HP-6315, belongs to T-Mobile. (The logo is imprinted on the mobile). Which means, the mobile belongs to T-Mobile.
T-Mobile is like Reliance (in India) which provides mobile commnunication services.
Imagine someone selling you a Reliance phone?
This itself is illegal.
Usually, service providers like T-Mobile, Cingular buy these items from the manufacturers in bulk for a discount. And they provide these items to the customer who subscribe their services.
To attract the customer, they go for newer models, and dump the outdated ones (to resellers).
Our (cheapest) Indiatimes (or their vendors) buy such (outdated) items in bulk from these companies, unlock them, and sell them in India.
They are providing their own warranty for the item. In case of any software/hardware problem, all they do is replace the item.
Please note: HP is not aware that you have purchased this item!!!! We are not provided HP warranty.
I hope these pointes would suffice your case.
Let me know if you need more info.
Regards
Ramesh