I wanted to buy Lion King 1 VCD for my friend, though Planet M is just 5 mins by car from my place, I decided to order the CD from Indiatimes Store online to avoid packing the cd and sending it to courier. (Wanted to send it to Surat, Gujarat)
All went cool till checkout, at the time of checkout it asked me to enter Indiatimes ID or register, I clicked on register option, registered the ID and then tried to login. The system didn’t allow me to login and asked me to register again….I clicked on Forgot Password link, entered the ID…waited…and suddenly some script error popped up saying page not found or something….
I went to their home page again and clicked on forgot password link from there, it took me to some other forgot password page….I entered my ID, it asked me the secret question and I was expecting it to send me the new password or show option to reset the password but instead of that it showed me my password on the screen…I was like WTF…
Okay…that part is over…I copied the password and logged in using same again but it showed me same error…now I got fed up and just clicked on the register link again….and WTF, it took me to indiatimes dating site registration page…
I entered the details and clicked on submit…hmm 10 seconds…20…30….40 seconds…sucks I closed the window, took car keys, went to Plant M and bough the CD…
It sucked totally…I wonder how they allow new customers to register shop on their site….
29-Sep-2006 at 5:56 pm
hello friends,
i got my money back after a constant bug.it took me a month. sincere advice to the novice online shopper: don’t do this,it sucks. we indian are not yet ready. they are just the bunch of crooks.
29-Sep-2006 at 11:51 am
Hey All.. why not we all, who feel cheated by these arrogant corporate thugs, constitue a association and take up the matter after establishing a joint identity. We must strive to teach them a lesson. Mr. Vincent, we all appreciate your efforts and if needed and convenient to me, I can come personally as one more victim with you in consumer court.
28-Sep-2006 at 2:50 pm
WOW!! this makes TWO of us.
I have been asked to reappear on 9/11.
I sure there will be more coming forward to FIX these corporate thugs.
28-Sep-2006 at 2:14 pm
I went for my first hearing at the Consumer Court on 27th September. It’s regarding Indiatimes cheating me of Rs 2500 due to non-delivery of items paid for.
The representative from Indiatimes did not even turn up in court!! Just imagine the arrogance of those BASTARDS! Anyway I presented my case and they have re-issued the summons for Indiatimes on 6th October.
I will go to any extent to teach those THIEVES a lesson. I will not rest until then.
28-Sep-2006 at 10:50 am
All the interface in Indiatimes where they try to sell something is buggy, whether it be a CD or a domain name! I have had a really pathetic experience with their domain registration “service”. I had to make at least 10 phone calls and send 20 emails to get my username and password to manage the domain names. And they keep goofing up.
http://www.ashishmehta.com/blog/2006/03/21/indiatimes-domains-goofing-up-once-again/
If I would have been a novice, I would have felt I am making mistakes. But I have some experience of registering domain names online and know how user friendly the interfaces are!! No wonder, I moved away my domains at the first available opportunity i.e. renewal
27-Sep-2006 at 6:49 pm
Thanks for all advice was about to buy a sony digicam online…………..India times Sucks!!
26-Sep-2006 at 1:15 pm
Well, I completely agree that INDIATIMES is the worst shopping site followed by rediff. Both are not publishing contact nos. of Customer Support Dept. They wish to have all details of ours but hesitate to give theirs. If Customer want to get any update about the order status, S/He has to mail and wait. Customers are left with no alternative. Tauba Tauba, Online shopping se. I had worst experience on both sites. Never go for online shopping . And I would like to ask Mr. Rahul Shah of Ahmedabad that on which number he used to call?? I also want to take up my maater on phone too.
25-Sep-2006 at 5:01 pm
Yes I would be interested in taking them to court.
23-Sep-2006 at 3:59 pm
Well, my first time consumer forum experience was good and I have madeup my mind to teach the seller a lesson, possibly.
As the story goes, 14th Aug, made the purchase and I was intimated by mail that the product was shipped on the 23rd Aug by BLUE DART. I was anticipating a prompt, ontime delivery but I was mistaken. I filed my complaint to consumer forum on 08 Sept, then daybefore (21st), I presented myself befor the forum and explaind the entire story, the cost, how the seller claimed the money, the kind of response I received from the call centre, non delivery of the product etc, etc and I am glad that the forum will be sending notice to the seller and timeshopping.com.
The strange thing is that, today 23rd Sept, exactly 30days from the date the product was supposedly shipped. A courier guy arrived at my residence with the product hahahahahahaha!! And you know WHAT? that guy was the rudest of all courier guy i have met and he refused to tell me which courier he was from and when he received the courier blah!! blah!!. As I was told that the courier was shipped by BLUE DART on 23rd. Well, this courier looked BLUE DIRT!! GOOD news, I refused the courier.
I want this fraud guy brought to justice and pay a huge compensation no matter how long this court thing will be dragged, cos’I DONT anyone to be cheated like me.
Hey!! anyone of you planning to the same? I can be of help.
23-Sep-2006 at 8:55 am
I totally understand what Sudhakar is going through. Seeing his post Dtd. 5/09/2006 I totally identify with him. He does not mention the phone but by the sound of it, it has to be the Hp Ipaq smart phone 6315 for 17K. I am facing a similar problem with the same phone and awaiting replacement. I too have been in touch with Mr. Mandeep Singh at via e-mail as well. Also the phone in question is branded T-Mobile phone so it is unlikely that they can unblock the phone and make it work with any other network in India LEGALLY!!!! They really suck and someone has to take them to task.