I have been using MTNL triband for more than a month now and yes I can include myself in one of their happy customers 
The speeds are very good, there is no downtime at all..till now I have not seen my net connection going down…(apart from daily disconnection at 11.54 in the night..I think it’s for NU plan…)
They have plans ranging from Rs. 199 (400 MB - 256 kbps) to Rs. 9,999 (18 GB - 2mbps) a month
The plans are very good value to money and you get what you pay for..not like local cable operators who charge more and give less…
Let me move on to everything step by step:
Requirements: You need a MTNL telephone line, machine with at least Windows 98 installed (of course you can use it on Linux or other OS too but they won’t be able to help you with that), Ethernet Card
- Registration Process: The registration process is very easy, you have to visit their telephone exchange, fill small form and submit it. The registration fees are Rs. 300 and Rs. 500 initial deposit for modem (if you are going to use their modem). If you have your own modem then you do not need to pay Rs. 500 extra. These charges will be added in your telephone bill. You can also register by calling them on their helpline number 1500 (Mumbai) but there is kind of risk in that, they might put wrong plan under your telephone number. It had happened to me, instead of NU plan, they had put me in pay as per use plan. (I will talk about it more later in this post)
- Time Required: They require around 1 week of time to get the things rolling but if it takes more than a week then it means that the time has come to visit telephone exchange and enquire about it. Reasons for delay can be problems with local server computer, issues with work orders etc…But visiting them personally will solve the issues quickly.
- Installation: Their person will call you before visiting your place, there is nothing much to install actually. You just need to change your IP settings and configure the modem with your username and password. The guy will configure the stuff for you and the things should start running in 10 minutes max.
- Things to be taken care of: First change your modem admin panel’s password. The admin panel is located here: http://192.168.1.1/ (that’s the default location)…the default username and password will be admin and admin. Now since it is very easy to guess so it is better to change it….to change the password, logon to the admin panel, click on tools tab and type in the new password.
- Troubleshooting: There is generally no problem with the net connection and you do not need to contact triband support…but if you are contacting them for some technical problem then do not expect them to solve your problem…you won’t find technically sound people, (of course they will be able to fix very basic problems) they will just have answers ready on their screen so if they see something which is not in their answer sheet then…they will give you complaint number and then be ready to follow it…you might need to visit the telephone exchange if they don’t reply in couple of days
or the best way would be, use google for technical errors you get, its very easy to trace out the problems - Customer Support: The people at MTNL (telephone exchange as well as on phone) are very polite and helpful but the only thing they lack is resources, they are ready to help you with their best but they don’t have enough resources, answers ready to help…The other part is, they do not have enough customer support executives (which again comes under resources but worth mentioning it again)…now you will get idea about it when you call them…when you dial 1500 or 1504, you will have option to dial 1 for Marathi, 2 for Hindi and 3 for English…whatever number you press the answer will be in Hindi or Marathi…so this shows that they really need some English speaking and technically sound people…
Here is my short story about their customer support:
I applied for Triband NU plan over the phone, I got confirmation with the registration number…I waited for a week or so, still no one has visited my place for installation, I called them up on their helpline, I was asked to confirm it with the telephone exchange people…I visited telephone exchange…enquire about the net connection….lady at the helpdesk wrote something on the paper and asked me to meet someone inside the office…I managed to find that person after asking few people…I gave her details about my registration…she told me, due to some server issues the person couldn’t come to my place but he will be there after 2 days…and dot after 2 days person came to my place and setup the net
So that part was over, I was very happy with the connection and was waiting to test out download speeds in the night…started the download…was getting around 25-27kbps on torrent downloads…I checked my online usage on their site…and was bit shocked to see the different name in the plan…I had applied for NU plan and it showed me TRIB_AA which is pay as per use plan…I called their helpline at 1.30 AM, I was not expecting anyone to pickup the phone but a lady picked up the phone, I told her about it, she also confirmed that its TRIB_AA, they have not given me NU plan…she asked me to call 1500 and get it changed…I called the other number…it was ringing…so I called in the morning and was asked to visit telephone exchange…I visited telephone exchange, the lady at the helpdesk asked me to meet some person inside (the same person I had met last time), I met her and gave the details…she looked in her files and told me that 1500 people told us to give TRIB_AA plan so we gave you the same…so…what next? She asked me to visit helpdesk and fill the form to change the plan, I did that…I got some receipt…and was told that it will be done within a day….I waited for 2 days…nothing happened…I visited their office again…I was told that someone did not close my earlier support ticket so it will be done once this ticket is closed by 1500 people…I asked her to do something and get it done…she called some person…and closed the support ticket and gave me new work order number….and told me that it will be done in a 2-3 days as the computer of the person who manages this was not working…..
I waited for 2 days, nothing happened, I called directly to the person whom I had met earlier (in the office)…I gave her my work order number and asked to check the status…she told me, she has not received work order from helpdesk and she will try to get it today and it will be done in 2 days…
Today, her last day of her “2 days”….
So I hope the plan gets changed by tonight…
Update - 12th Nov.: They deleted my account by mistake and it will be activated on monday….
Update 2 - 12th Nov.: My net is back….and now it shows me NU Plan
So this whole incident proves that, they lack proper customer support system, customers have to meet people who are in the testing room and get the things done, there is more of paper work than computerized things…so this leads to slow implementation of things…so being helpful and polite does not help, the people should be active and quick at the same time…..
So, to end the review….Pros include:
- Very flexible plans for everyone
- Less installation and registration charges
- Very good speeds
- Reasonable rates compared to other ISPs like TATA, Sify etc..
- No downtime or very less downtime
- Customer Support - very helpful people and very polite
Cons include:
- Takes time to fix the problem
- Lacks proper support system to solve user problems
- Customers still have to visit the telephone exchange to fix certain problems…it should be made online and with ease
I think above points should be enough to point out pros and cons of the MTNL Triband..
I hope you guys like it
Update: Don’t forget to read my bad experience with MTNL Guys
01-Apr-2006 at 12:46 pm
MR DEEP
FIRST OF ALL I WOULD LOVE TO GIVE U RESPECT DUE TO UR NUMBER OF RESPONSES….
I HAVE DONE DA CHANGE IN PREFERENCES….LETS C ..WHAT DA RESULTS COME..
I WANNA 1 MORE THING…IF I WANT MY YAHOO MAILS IN MY OUTLOOK…WHAT THE ACCOUNT SETTINGS TO BE MADE IN OUTLOOK EXP TO ADD AN EMAIL ACCOUNT…WITH PRESENT TRIBAND CONNECTION….
I HAD DONE IT THREE YEARS BACK ..BUT UNFORTUNATELY NOW FORGOTTEN..
PLZZ HELP
THANK N REGARDS
AJAY
01-Apr-2006 at 1:10 pm
Hi Ajay,
Yahoo does not allow pop access anymore for free. You will have to pay for that.
Regards,
Deep
01-Apr-2006 at 1:11 pm
You can use this software: http://www.ypopsemail.com/ to download mails to your outlook but it may be difficult to configure for normal user.
06-Apr-2006 at 7:05 pm
HI
MR DEEP …NO SUCCESS TILL THIS MOMENT…U W’NT BELIEVE THAT ATTITUDE OF AJAY IS TOO MUCH POSITIVE…BCOZ I STILL THINK IF I M FACING THIS PROBLEM ..THEN SOMEWHERE SOMEHOW ..SOMEONE KNOWS SOLUTION OF THIS PROBLEN DEFINITELY…EVEN IF MY TRIBAND CONNECTION NOT SUPPORTING …THEN MTNL SHOULD MAKE ME CLEAR WATS ACTUAL PROBLEM EXISTS HERE….BUT I M EXPECTING HERE TOO …ANYONE HERE WHO CAN HELP ME ….WHENEVER I USE MESSENGERS …AND I KEEP MY SYSTEM WITH TRIBAND CONNECTED….AFTER LEAVING MY SEAT ….WHEN I BACK ON DESK…STATUS OF REPLY FROM PING 203.94.243.70 …SHOWS REQUEST TIME OUT……AND AFTER SOMETIMES OF THIS STATUS …COMES HARDWARE ERROR WHEN NET GETS DISCONNECTED….EVEN ALL LIGHTS OF MODEM ARE ON….REALLY NOW WATER IS GOING ON MY HEAD…BCOZ ITS 32ND DAY I M FACING THIS PROBLEM……BUT ITS FACT THAT I WANNA STILL REACH TO GET IT OK ….BCOZ MY WHOLE DAY LIFE DEPENDS ON A GOOD NET CONNECTION…IF SOMEONE HERE…PLZ HELP ME…PLZ HELP ME….
MAIN BUS ITNA JAANTA HOON ..YADI KOI PROBLEM HAI TO USKA SOLUTION JAROOR HAI
AJAY ARORA
06-Apr-2006 at 7:09 pm
Oh I would have loved to read if it was in small letters…anyways…lets give it a last try…
Go to your modem’s admin panel…click on Advanced Tab - click on PPP button from left
now in that option, make sure that the option “Always On” is selcted under Connection Setting…in your case it might be “Connection On Demand” and it might be closing if its idle for xx minutes..
Do check it and let me know…
Deep
06-Apr-2006 at 8:35 pm
mr deep
u dont know ..how much i m happy to see ur helping replies….no matter we get sucess or not….but i would love to remember ur help……and if i got success with any of ur ideas……i would love to meet u once sure…bcoz i love nice heart human being….bcoz i m very much spiritual to somethings…..
now right now i m sending u these words from cafe….bcoz my power is gone at 8 pm…
i will check it done as well as power supply comes back…..and every moment is giving me hope light…..and i hope my will power make me win…..
thanks and regards
ajay
9312443310
06-Apr-2006 at 11:06 pm
respected mr deep
i very much tried to reach this option….but i found modem’s admin panel anywhere….even i aksed dat man also who one had installed the modem on MTNL behalf……could u plz tell me how can i get reached to that option…
thanks
06-Apr-2006 at 11:13 pm
http://192.168.0.1
user will be admin and pass will also be admin (if you have set it as default…i.e. havent changed it)
10-Apr-2006 at 3:33 pm
DEAR SIR
SUB - BROAD BAND -28117398
MY ADSL LINE MODEM IS NON OPERATIVE (2 MONTHS) AND WE REGISTERED A COMPLAIN (D 128,3611)AND ALSO WITH LOCAL MIRA ROAD EXCHANGE
THE RESPONSE HAS BEEN VV POOR ,WOULD APPRECIATE IF YOU CAN INTERVENE AND EXPEDITE/SORT THIS ISSUE ACCORDINGLY
PRIOR TO VISIT THE PLACE PLEASE CALL ON 9323811311
FURTHUR I HAVE WRITTEN LETTERS (ACKNOWLEDGEMENT)
10-Apr-2006 at 3:35 pm
DEAR SIR
SUB - BROAD BAND -28117398
MY ADSL LINE MODEM IS NON OPERATIVE (2 MONTHS) AND WE REGISTERED A COMPLAIN (D 128,3611)AND ALSO WITH LOCAL MIRA ROAD EXCHANGE
THE RESPONSE HAS BEEN VV POOR ,WOULD APPRECIATE IF YOU CAN INTERVENE AND EXPEDITE/SORT THIS ISSUE ACCORDINGLY
PRIOR TO VISIT THE PLACE PLEASE CALL ON 9323811311
FURTHUR I HAVE WRITTEN LETTERS (ACKNOWLEDGEMENT)
11-Apr-2006 at 1:50 pm
hi deep
i have opted for mnl triband’s monthly 400mb limited download plan. as of now i have downloaded almost more than 100 mb of data
but my mtnl’s account summary shows only 45mb download.
i had used bitcomet and torrentspy to dowload this. will downloading data using bitcomet wont be counted in my account ?
so can i download data beyond 400mb limit free of cost using bitcomet and torrentspy?
11-Apr-2006 at 1:52 pm
a
12-Apr-2006 at 12:20 am
hey guys.. im having MAJOR problems with my TriBand connection. First of all, the USB drivers for this D-link 502T modem are pathetic. The modem freezes after maximum 2hours and has to be rebooted to resume normal activity. I’m having real problems recieving incoming connections. I can’t host games on online servers because others aren’t being permitted to join. Even BitTorrent is giving me major problems. I had sorted it out earlier, everything was fine, but then i didnt download much for a few months seeing as i had exams and things, now no matter WHAT i try. USB, ethernet, whatever, nothing at all seems to work. Any help? and if anybody knows an MTNL network engineer or any decent engineer who understands game servers and things, could i please have their contact? this is frustrating the life outta me,
12-Apr-2006 at 12:22 am
also, none of my local MTNL “engineers” are of any help because they’re simply telephone linesmen who have been taught to use a mouse and keyboard. PLEASE….. HELPPP!!!!!!!!!!!!!
12-Apr-2006 at 7:16 am
I am in Delhi. When it works it works a good speed. But, it keeps on disconnecting every 1-5 minutes. Is there a solution to this? This is a real pain when using instant messenger and ssh/putty. You won’t notice during normal web surfing. Anybody has faced any such problems and any suggested fix.
12-Apr-2006 at 4:22 pm
anurag, you need to get ur telephone line checked, or maybe a cordless phone is interfering. if theres any disturbance in the line connected to the router, there would be a problem. if its a problem with the cordless phone you need a splitter
13-Apr-2006 at 5:54 pm
hi deep,
can you give me any hint of my mtnl password.i mean is it our telephone number or what?
13-Apr-2006 at 6:42 pm
Its CA Number
13-Apr-2006 at 9:21 pm
its the CA number that comes on ur tele bill its got the same last 4 digits as ur tele no.
16-Apr-2006 at 1:10 am
Hi deep,
After a long and harrowing time, my triband has started working neatly, it seems there were 2 problems.
1. There was a wiring problem, corrected by the linesman only after i promised him his ‘Diwali’ bakshish.
2. In the network settings-> enable DNS, i had to change the host to my telephone number and the domain to mtnl.net.in
And VOILA..everything is hunky dory again.
I am actually thinking of changing my os from 98 to XP would i have to go through hell changing my network settings again?
16-Apr-2006 at 2:25 am
Hi,
I dont know why it was so difficult at ur end, I am currently using XP on both of my machines and I never had to change name of my PC or anything…just have to change the DNS, IP that’s it..
17-Apr-2006 at 7:01 am
hello deep good to know thers some1 who cud help me ..i just wanna know why the ip shown when i do an ipconfig is different from the actual ip of my pc as u know we get a 192.168.*.* ip …which is a public ip but when u do a tracert u get a different one (the actual ip)
Secondly when i change my ip in the 192.168. range it works (not all ips but sum do nevertheless)but when i change it in the range of my actual ip which is 59.184.*.* range its never possible
17-Apr-2006 at 9:44 am
192.168.*.* is private IP not public, when u r changing ip to 59.184.*.* it does not work because this range is automatically assigned to your modem / router and it will have public IP…
17-Apr-2006 at 4:37 pm
hi,
how can i configure it on usb conecction , this guy say it wont work .
plz advise
18-Apr-2006 at 10:49 am
i want that cannection so tell me some thing about thatn connection
22-Apr-2006 at 6:32 pm
I have taken triband comboplan. In the monthly bill I find the metered calls much higher than the units of calls made. The difference is nearlt 300-350 for which I am charged @ 1.20/-. I hardly make any local calls and my downloads, as per the MTNL site is far less than the free 500 MBs.
Can u pls help out figuring the difference between the metered calls and Units??
23-Apr-2006 at 12:41 pm
hi is there any plan in triband which is offering free download atleast in the nigth time from 8 to 8in the nigth coz i am unable to get any plan info on the site so plz reply fast. and how much does it cost?
23-Apr-2006 at 1:34 pm
Hi
wana know what will be the utilization if
1 hour google talk * 30 days = ? MB
or
1 hour web cam * 30 days = ? MB
23-Apr-2006 at 9:01 pm
hey deep,,
mus appreciate ur effort for this forum
and ofcourse mtnls speed and stability could do with some appreciation too…
i started usin their utstar modem and the connection sucked
got a d link and the speed rox
now the issue is we are into stock trading and use internet continously for say about 8-10 hrs on 3 machines almost everyday
and the bill was a bomb
i cldnt find any plan of theirs which had an unlimited usage like our cable guys do
i dun wana give up mtnl cos im highly satisfied with the service
but cant decide the plan
wen i ask 4 session details i asks me to register
pls let me know hw do i do dat 2
thx a million
23-Apr-2006 at 10:56 pm
If you can afford around 2,400+ bill, then their 512mbps plans with 4 gb bandwidth is good..
23-Apr-2006 at 11:37 pm
hello my name is vinay in currentlly i am installing tri band connections
in panvel(navi mumbai)areas
but i can’t understand mtnl services
any ony help me
urgent required
23-Apr-2006 at 11:41 pm
Detail
Router:(if mtnl providing )Rs.500 nonrefumdable deposit & rs. 80 monthly rent
Rs.300 instalation charge
free down loads are depend upon your plans
26-Apr-2006 at 10:53 am
hi
i am planning for triband connection . There is a new plan called T10 for Rs 199/- Kindly tell me more abt this. I want net for chat from 10Pm to 2.00AM ( morning ) for atleast 2 hrs a day. which plan should i take ?
26-Apr-2006 at 11:29 am
hi there,
how does the usb version work?? i installed the driver
can any one give me All the settings ????
THANKS
28-Apr-2006 at 11:51 pm
http://mumbai.mtnl.net.in/triband/htm/tariff.htm
Check out for more info on newly introduced triband plans
29-Apr-2006 at 12:22 am
Go to control panel->Network Connections->USB Remote NDIS Network
Device. Open properties in this view properties of TCP\IP
config manually your configuration is
IP Adress:-192.168.1.2 u can set it inbetwwen 2 to 254
Sub net mask:- 255.255.255.0
Default Gate Way:-192.168.1.1
Prefered DNS Server :-203.94.227.70
Alternate DNS Server:-203.94.243.70
save it
29-Apr-2006 at 12:24 am
if any problem contact on kashyapvinaykumar@gmail.com
29-Apr-2006 at 1:48 am
I am new user for MTNL Broadband. How do one set-up POP and SMTP for VSNL, Gmail, or own url mail in Outlook Express. I tried different ways but am not successful.
Any one to help?
30-Apr-2006 at 8:11 pm
how i can use MTNL static IP Address on my Lan Card
01-May-2006 at 11:16 am
Hi All,
Just got connected with Mtnl Broadband Friday itself
one thing which really bothers me is the download speed
though i get in range 20-30kbps
but when i try to download from cooltoad the speed drastically decreases to 7-8 kbps
what i wanna ask is is it same with all of u
or i am the only unlucky one
Please lemme know regarding this i hope eminent ppl will definately look into this
so pls pls lemme know friends
a humble request
01-May-2006 at 4:52 pm
shrikant, check your telephone line & contact your local exchange
01-May-2006 at 7:01 pm
Hi Vinay
i think my telephone is alright
because i get 20-30 speed
its only with cooltoad where i get so less speed
and i know if i call local exchange guy they will be like
Ha!! achha aisa waisa and all that
cause i already had 1 experience with these guys
only lip service
cud u pls tell me how much speed do u get while downloading from cooltoad, rest all are working fine its only with cooltoad
cause this is the site where u get songs in any language
04-May-2006 at 9:39 pm
well i am also a happy mtnl customer from delhi and i am very pleased with the service but i am getting huge biils due to the excess usage than the limited download what plan should i do for can someone help
thank you
08-May-2006 at 2:46 pm
sonu swicth off your router when not in use
08-May-2006 at 5:08 pm
ok i will try to do that
thank you
08-May-2006 at 5:22 pm
any body from delhi with a unlimited plan of the triband
pls contact me for the best deal
thank you
digitaldreamzcompany@gmail.com
10-May-2006 at 3:37 pm
hi Deep,
i would like to know if u can give me another user name and password of mtnl so that i enjoy.
pls
11-May-2006 at 12:30 am
you willbusted for this
11-May-2006 at 7:45 am
Hi,
vinay can y pls tell me other way to not count the downloads in the bill amount currently i am in 199 plan
11-May-2006 at 7:46 am
Hi,
vinay can y pls tell me other way to not count the downloads in the bill amount currently i am in 199 plan.
pls help me
11-May-2006 at 7:02 pm
hi,
can u help me connect a dlink dsl-502t with mtnl triband connection to a netgear wgr614 v 5 wirless router…i just cant get it to pass on the internet connection
13-May-2006 at 1:58 pm
I have a MTNL triband service.
I am unable to use Netmeeting .
The OS I am using is XP.
Kindly guide.
27-May-2006 at 7:34 pm
i want to knw wht is my consumption till nw my plan is mntl tri band 199 plan
i’m nt undersatnding anythng how to go abt it please guide me
30-May-2006 at 11:27 pm
I am using this service for 5 months. I wont say that it is good one.
I noticed MTNL DNS server sucks.
03-Jun-2006 at 11:34 pm
Hey Deep,
I’ve been using MTNLs Triband Service for around 6 months now. The connection suddenly started giving me problems 2 days ago, it just suddenly stops responding. I pinged 192.168.1.1 and the response time averages 320ms… I remember that it’s supposed to be 1ms or less. I tried connecting the modem with both lan and usb but the same problem turned up. Would I have to tinker with the modem settings???
Please do help!!!
04-Jun-2006 at 10:27 pm
hi…..i have sify broadband (6 mths package) right now which will expire on the 8th jun2006, i am thinking of switching to mtnl triband ….i don’t download tht much but spend app. 5-10hrs on the net surfing, chatting, online test etc….im thinking of going for the
“TriB 200P- 256Kbps- Unlimited- 400 MB- Rs.199/- 1- Rs 1.00/- plan”.
wht do u think, will it be good for me, as i have understood tht even surfing will be considered as downloading….n as i have mentioned my usage earlier, do u think this plan is good for me.
Also wht do they mean by”Download speed is dependent on Telephone line length.”
I just want to try this for a month, to see the service n the speed, they have mentioned tht”
**Annual charges will be billed in the next Telephone bill after activation of Service. Annual charges will be billed in advance thereafter every year in the Telephone bill of select month. However additional Usage Charges beyond Monthly free Data Download will be billed in monthly/Bi-monthly telephone bill on regular basis.”
can i do this for a month n see how it feels, i don’t want to go for an annual package….plz reply soon.
04-Jun-2006 at 10:28 pm
hi…..i have sify broadband (6 mths package) right now which will expire on the 8th jun2006, i am thinking of switching to mtnl triband ….i don’t download tht much but spend app. 5-10hrs on the net surfing, chatting, online test etc….im thinking of going for the
“TriB 200P- 256Kbps- Unlimited- 400 MB- Rs.199/- 1- Rs 1.00/- plan�.
wht do u think, will it be good for me, as i have understood tht even surfing will be considered as downloading….n as i have mentioned my usage earlier, do u think this plan is good for me.
Also wht do they mean by�Download speed is dependent on Telephone line length.�
I just want to try this for a month, to see the service n the speed, they have mentioned tht�
**Annual charges will be billed in the next Telephone bill after activation of Service. Annual charges will be billed in advance thereafter every year in the Telephone bill of select month. However additional Usage Charges beyond Monthly free Data Download will be billed in monthly/Bi-monthly telephone bill on regular basis.�
can i do this for a month n see how it feels, i don’t want to go for an annual package….plz reply soon…thnx
09-Jun-2006 at 5:19 pm
i need to connect my pc on the internet on MTNL Triband connection,so that any one on the internet can access it.my actual application is for sending audio using a software audio codec on the pc through internet.i requested mtnl at Delhi for a static ip,which has been given as 59.176.106.127.please let me know the tcp/ip settings required to be configured for this application
purohit
09-Jun-2006 at 9:36 pm
Hi Deep,
Whenever i try to open http://register.mtnl.net.in the output i get is that the page cannot be displayed. So, is there any other way to check download usage.
Pls reply early.
12-Jun-2006 at 2:51 pm
You can install a small software viz. DU Meter ( Stands for Download Upload meter). http://www.dumeter.com
It’s great tool to know what is your usage on what date.
Enjoy.
14-Jun-2006 at 10:11 am
Hi,
If I take triband and use the mtnl email id, can I check my mails from outside also, like on webmail? If yes, how?
Any information on this will help me in deciding to use which ISP..
Thanks
Ashish
15-Jun-2006 at 1:44 pm
Hi Deep,
Your review is superb! One of the best reviews i have seen for a internet plan. Great, keep it up!
One question for you. I am planning to take the take the MTNL Triband 400 MB for Rs. 199 per month plan. I chat a lot using yahoo msngr or msn. Is this plan good enough for me? or which plan do you suggest? i ususlly dont download data frm download.com, kazaa etc..(just may download some attachments frm my email) I spend most of the time chatting..
Rgds,
Sudhir
15-Jun-2006 at 2:07 pm
Thanks for the complient Sudhir, Rs. 199 plan should do the job…
17-Jun-2006 at 1:55 am
Hi Deep,
Man you are doing this great selfless service, Thanks a ton for your relentless zeal. I read your review & opted for Rs.199 plan, 10hrs Unlimited. withing 2 days I am exhausted of those 10 hrs. Can you pls enlighten us on the NU plan & a plan which should not exceed a total of Rs.600 p.m. Your advice will be of immense help to me. Also so far I had verrrry good experience. The connection was given to me in 5 days, the UTSTAR router or modem (God knows what it is) supplied is brand new. These folks use CA number as the password & myself being working on midrange servers for quite a long time could not but agree on assigning such obvious password. But this password change stuck my connection twice , but these 3rd party guys assigned by MTNL served me perfect & with 5 calls landing at my place immed. after my complaint. I would not blame MTNL at all, they do lack in expertise but their efforts are commendable. I really doubt if my bill will be accurate , their system is such vulnerable I dread to get a huge bill at the end of the month. Fingers crossed. Anyway pls suggest a good plan for a charge of 600 Rs/pm
Thanks a ton… Keep up the good work.
Abhijit Angne
9870466856
17-Jun-2006 at 8:08 pm
hi my tariff plan is 199rs plan in which i get 400Mb free download but my usage comes to actually according to me abt 200 - 300 Mb but when i get the bill its Shows 3Gb i want to know how shall i find out such a huge difference Hope to get some tips
18-Jun-2006 at 12:57 pm
has anyone here tried to log on (for MTNL of course) using a Linux distro? i’m trying to configure it, since the past couple of hours. any feedback on this issue?
18-Jun-2006 at 5:00 pm
hi gaurav…
1.u can goto register.mtnl.net.in and check us session activity…
2.i found a very good free software(after a hell lot of searching on net) which shows download and upload mbs daily, weeekly, monthly and projected..search for NETMETER…
DUMETER as mentioned by some1 is 30 day trial. but NETMETER is free.
21-Jun-2006 at 3:59 pm
hi deep,
i am sarvesh.Can you plz tell me that why MTNL broadband downloading goes very fast.2 days back it was about 100 mb and right now it is about 200 mb.What could be the problem?
Can you plz give me some tips, so that i can apply some break over this “Downloading express”.
thanks boss
sarvesh
24-Jun-2006 at 3:02 pm
It always shows PPP DOWN, when I am trying to log in the net. and i reboot the router or even PC, but it does not work. I am using triband unlimited 256. this has happened many many times. There is no problems with username or password. pls help. HELP!!! THANK YOU
24-Jun-2006 at 7:16 pm
hello ,
i’m a heavy broadband user, and have been using the triband service for quite some time. it is working exceptionally well for me, but lately i’ve been facing this real-stupid problem. Whenever someone calls me (as in - the landline), the internet disconnects for 2 minutes and then comes back on. Actually this thing happens whenever i (or someone else) pick up or put down the reciever of the instrument. this problem has been persisting, for quite some time now (abt 2-3 weeks) and is.. bugging me!
please help
thanks in advance
VG
03-Jul-2006 at 7:37 pm
Dear Experts,
Can any one guide me how to install & configure MTNL’S Wireless Router .
Very urgent.
Thanks.
SANDESH.
04-Jul-2006 at 1:35 pm
Sandesh,
You wouldnt accidently happen to have read the manual?
16-Jul-2006 at 3:09 pm
Hi
I am having trouble loading applet for yahoo pool or literati.
I wanted to know if this is common to MTNL connection type, cause i am a new subscriber & this is the first time i have tried playing a Yahoo game with applet on this connection.
If someone has a solution or knows the cause, please send me a reply at sameer.thadhani@yahoo.com
Thanks,
Sameer
17-Jul-2006 at 11:23 am
Hello sir,
I got Triband connection two days back & yesterday it started behaving abnormaly.
In network connections Status is shown as “Connected” & also the lights in the modem are working normally. But when i open any site ” it shows page cant b dis[played”
I contacted 1504 & they told me to go to 192.168.1.1
& in that when i clicked on status the PVC0 shows Disconnected.
I changed the settings as per their instructions but even then it didnt fetch any result. I m still not able to connect to any website. Can u tell me wht is the problem & how can i sort this out.
17-Jul-2006 at 12:25 pm
Hi, can someone help me out?? I’m trying to hook up my vonage (motoroal vt1005) modem with my MTNL 512Kbps service. I want to know whether it will work or not? also, since the modem stays on 24/7, will I get billed more for data transfer? My data transfer with my MTNL plan is capped @ 1 GB. does that matter?
thanks.
19-Jul-2006 at 4:12 pm
i am using vsnl account as my mail server & i am using mtnl triband as my internet service so i want to know the outgoing mail server for outlook express
20-Jul-2006 at 11:27 pm
Thanks Deep…very helpful
21-Jul-2006 at 12:41 pm
Hello Everyone,
Can anyone tell me where can I buy the DSL 502T modem in mumbai/thane.
Regards,
Sujay
24-Jul-2006 at 12:38 pm
Hello
I have an MTNL Tri Band since the last 2 yrs.
Par Excellence performance !!
Problem: I have taken a static IP 59.x.x.x 2 days back, but I HAVE TO put 192.168.1.2 as the IP of my NIC.
And ipconfig shows 192.168.1.2.
[Yes, I can surf and do everything !!]
How can I by-pass this and get the actual live IP in ipconfig?
Also I am unable to connect to my IP from outside ?
Pl Help
24-Jul-2006 at 12:51 pm
Hello Deep
God sent is what you are for so many of us !!
BTW
I have an MTNL Tri Band since the last 2 yrs.
Par Excellence performance !!
Problem: I have taken a static IP 59.x.x.x 2 days back, but I HAVE TO put 192.168.1.2 as the IP of my NIC.
And ipconfig shows 192.168.1.2.
[Yes, I can surf and do everything !!]
How can I by-pass this and get the actual live IP in ipconfig?
Also I am unable to connect to my IP from outside ?
Pl Help
24-Jul-2006 at 1:23 pm
We have port forwarding feature in the modem. Do check it. It is in advanced - virutal server….
Get more info on it from google
24-Jul-2006 at 5:25 pm
hi deep,
i am sarvesh.Can you plz tell me that why MTNL broadband downloading goes very fast.2 days back it was about 100 mb and right now it is about 200 mb.What could be the problem?
Can you plz give me some tips, so that i can apply some break over this “Downloading express�.
thanks boss
sarvesh
24-Jul-2006 at 5:29 pm
yaar deep!!!
Is there any way to stop the downloading of MTNL broadband, so that downloading meter of the MTNL website show very less download………….I hope you can understand wat i am talking about..
24-Jul-2006 at 6:15 pm
sarvesh
u mean to say that you are downloading files at the speed of 100 mbps or something else
if u r able to get speed of that much u must be happy
26-Jul-2006 at 10:37 am
MTNL TRIBAND IS GOOD FOR USE INTERNET BUT SUPPORT IS VERY BAD…
ARE YOU THE ONE WHO HAVE SUFFERED AFTER TAKING THE MTNL TRIBAND CONNECTION?
YOU ARE THE ONE WHO GOT BETTER SERVICE WHILE SURRENDING THE TRIBAND ROUTER? BUT DIDN’T GET MONEY BACK WHEN THE PRODUCT DIDN’T WORK WELL?
HERE HOW MTNL IS WORKING FOR CUSTOMERS…
AT MANY PLACES IN MUMBAI & NAVI MUMBAI AFTER THE INSTALLATION OF MTNL TRI BAND IS DONE STILL TRI BAND IS NOT WORKING WELL.
THE ROUTER SHOW’S ONLINE INTERNET ACTIVITY BUT YOU CAN NOT SURF INTERNET.
WHEN THE CUSTOMER IS CALLING MTNL FOR SUPPORT, AFTER FEW HRS THE LINE MAN AND SUPPORT PERSON FOR TRI BAND COMES TO MEET YOU.
IF THE INTERNET WILL NOT WORK, THE SUPPORT PERSON SUGGESTS YOU TO GO FOR A NEW TELEPHONE LINE FOR TRIBAND.
IF STILL PROBLEM COMES AGAIN AFTER SOME DAYS AT CUSTOMER END THEY GIVE A COMMITMENT TO REPLACE THE HARDWARE OF TRIBAND.
IF YOU HAVE INSTALLED ROUTER IN HUB OR SWITCH STILL MANY PC USERS WHO USING INTERNET… THAT GETS STOP AUTOMATICALLY.
ONLY FEW PC WILL GET INTERNAL PROXY SHARING WHICH MTNL’S ROUTER SUPPORTS. MTNL CANT MAKE OUT WHY THESE THINGS ARE GOING ON…
PROBLEM COMES WHEN THE CUSTOMER IS SURRENDING THE UNIT BECAUSE THE PRODUCT WAS NOT WORKING WELL, STILL MTNL DOES NOT REFUND MONEY.
IS THAT FARE FOR USERS WHO TRUSTED MTNL?
THERE ARE SO MANY PROBLEMS WHICH WE DIDN’T GET TO KNOW BUT AFTER ONE YEAR ALSO WHY TRIBAND IS NOT STABLE EVERY PLACE?
AND WHY THEY DON’T REFUND MONEY IF THE COMPLAINTS ARE GIVEN BY CUSTOMER OF MTNL?
I BEALIVE THAT THE PRIVATE COMPANYS ARE GIVING GOOD SERVICE AND OFFERS STILL CUSTOMER LEAVES THEM JUST BECAUSE OF THE GOVERMENTS TRUST. THEN HOW COME THINGS ARE NOT WORKING WELL TILL NOW?
26-Jul-2006 at 10:44 am
MTNL TRIBAND IS GOOD FOR USE INTERNET BUT SUPPORT IS VERY BAD…
ARE YOU THE ONE WHO HAVE SUFFERED AFTER TAKING THE MTNL TRIBAND CONNECTION?
YOU ARE THE ONE WHO GOT BETTER SERVICE WHILE SURRENDING THE TRIBAND ROUTER? BUT DIDN’T GET MONEY BACK WHEN THE PRODUCT DIDN’T WORK WELL?
HERE HOW MTNL IS WORKING FOR CUSTOMERS…
AT MANY PLACES IN MUMBAI & NAVI MUMBAI AFTER THE INSTALLATION OF MTNL TRI BAND IS DONE STILL TRI BAND IS NOT WORKING WELL.
THE ROUTER SHOW’S ONLINE INTERNET ACTIVITY BUT YOU CAN NOT SURF INTERNET.
WHEN THE CUSTOMER IS CALLING MTNL FOR SUPPORT, AFTER FEW HRS THE LINE MAN AND SUPPORT PERSON FOR TRI BAND COMES TO MEET YOU.
IF THE INTERNET WILL NOT WORK, THE SUPPORT PERSON SUGGESTS YOU TO GO FOR A NEW TELEPHONE LINE FOR TRIBAND.
IF STILL PROBLEM COMES AGAIN AFTER SOME DAYS AT CUSTOMER END THEY GIVE A COMMITMENT TO REPLACE THE HARDWARE OF TRIBAND.
IF YOU HAVE INSTALLED ROUTER IN HUB OR SWITCH STILL MANY PC USERS WHO USING INTERNET… THAT GETS STOP AUTOMATICALLY.
ONLY FEW PC WILL GET INTERNAL PROXY SHARING WHICH MTNL’S ROUTER SUPPORTS. MTNL CANT MAKE OUT WHY THESE THINGS ARE GOING ON…
PROBLEM COMES WHEN THE CUSTOMER IS SURRENDING THE UNIT BECAUSE THE PRODUCT WAS NOT WORKING WELL, STILL MTNL DOES NOT REFUND MONEY.
IS THAT FARE FOR USERS WHO TRUSTED MTNL?
THERE ARE SO MANY PROBLEMS WHICH WE DIDN’T GET TO KNOW BUT AFTER ONE YEAR ALSO WHY TRIBAND IS NOT STABLE EVERY PLACE?
AND WHY THEY DON’T REFUND MONEY IF THE COMPLAINTS ARE GIVEN BY CUSTOMER OF MTNL?
I BEALIVE THAT THE PRIVATE COMPANYS ARE GIVING GOOD SERVICE AND OFFERS STILL CUSTOMER LEAVES THEM JUST BECAUSE OF THE GOVERMENTS TRUST. THEN HOW COME THINGS ARE NOT WORKING WELL TILL NOW?
hope mtnl will provide solution on this things soon… and give a more good offers.
02-Aug-2006 at 9:55 pm
The speeds are very good, but compare to hathway more mb used some time i chak two mail then used 15mb? it is not possible because i was using hathway from 5 years.
The price for 1gb must be Rs.400 cause in private cable 1.5
Gb in Rs.500
It is sure that automatic (more)mb used in short of time. Some people don’t care 4 this because they have no idea about it.
05-Aug-2006 at 12:03 am
Question: MTNL charges for just downloads or uploads as well? As in If i download less than I upload would that be reflected in my monthly bill (charge wise). I am in the States and I need to get some stuff on a regular basis from my pc in India.
05-Aug-2006 at 12:12 am
Uploads are totally free
08-Aug-2006 at 2:22 pm
I have subscribed to Plan 199 of broadband connection. There is a serious problem with the connection from day one.. Even when there is no Explorer window open and no activity is being undertaken by me, the router keeps sending bytes. Because of this, my account of 400 MB download has already got depleted by about 120 MBs in just a few hours though I have visited only a few sites. The ADSL
light of the D-Link router keeps blinking continuously while it is suppoosed to remain steady. At present, to prevent depletion of my account, I have to keep the power supply to the Router off.
Please help. Do I have to chnge some setting on my computer. I use Windows XP.
08-Aug-2006 at 2:27 pm
I ALSO HAVE THE SAME PROBLEM EVEN IF I SURF SME SITES THT IS YAHOO GOOGLE BAAZEE MY ACOUNT GETS DEPLETED BY A LOT OF MBS TODAY IS THE 8th DAY OF THIS MONTH AND I ONLY HAVE 50 MB REMAINING. I ALSO DIDNT DOWNLOADED ANYTHING PLS HELP DEEP..
08-Aug-2006 at 2:38 pm
This happens when you have auto update services enabled in your windows, anti virus, firewall etc…
Just disable Auto Update in windows by following these steps:
My computer - Properties - Automatic Updates tab - Choose option Notify me but don’t automatically download or install them
This will prevent windows xp to download updates automatically….
Deep
08-Aug-2006 at 3:44 pm
Hi Deep
Great aspects u hv here. I was taking mtnl triband connection for my home and am confused by reading all comments here regd services - problems etc . Shd I go for 256 speed or 512 speed plan , will i get the speed of 512 - which modem will be most suitable for same ? Dlink-india has lot of differenct modems and instead of DSL-502T they now hv GLB-502T adsl 2+. Is this ok for 512 speed ? Mtnl is saying they are out of stock of modems.
Thanks
dated : 8th aug 06
08-Aug-2006 at 3:54 pm
Hi,
These are DLS modems so speed won’t be any issue like dialup modems…you will get full speed all the time.
I will suggest, confirm the model number with MTNL once before buying it, in the end, the modem should be compatible with MTNL..
Regards,
Deep
08-Aug-2006 at 7:36 pm
DEEP MY UPDATES ARE TURNED OFF STILL THERE IS A LOT OF PROBLEM I AM pLANNING TO DISSCONNECT TRIBAND PLS SUgGEsT ME SOMETHING HELP.
08-Aug-2006 at 7:49 pm
Hi,
Actually MTNL does not download anything automatically, it must be PC related issue.
Regards,
Deep
09-Aug-2006 at 7:19 pm
HI Deep,
Thanks a lot fot the tip given about stopping automatic updates. It has really helped in solving the problem.
I wonder, without people like you, what will happen to novices like me. All complaints to MTNL were of hardly any use, though they did sent someone to me when the problem had already been solved.
Thanks a lot again.
Sunil Kumar
09-Aug-2006 at 10:20 pm
Great!! and thanks for the compliment
13-Aug-2006 at 7:41 pm
Greetings,
First time user of forums and DSL service in Mumbai here. I just bought the D-Link GLB-502T dsl modem/router. Can you please, if possible, post a walkthrough of the modem configuration or maybe direct me to the link if the guide is already posted elsewhere.
Thanks in advance.
Trix
13-Aug-2006 at 7:56 pm
need a walkthrough/guide to install my glb-502T modem. thanks.