I have been using MTNL triband for more than a month now and yes I can include myself in one of their happy customers 
The speeds are very good, there is no downtime at all..till now I have not seen my net connection going down…(apart from daily disconnection at 11.54 in the night..I think it’s for NU plan…)
They have plans ranging from Rs. 199 (400 MB - 256 kbps) to Rs. 9,999 (18 GB - 2mbps) a month
The plans are very good value to money and you get what you pay for..not like local cable operators who charge more and give less…
Let me move on to everything step by step:
Requirements: You need a MTNL telephone line, machine with at least Windows 98 installed (of course you can use it on Linux or other OS too but they won’t be able to help you with that), Ethernet Card
- Registration Process: The registration process is very easy, you have to visit their telephone exchange, fill small form and submit it. The registration fees are Rs. 300 and Rs. 500 initial deposit for modem (if you are going to use their modem). If you have your own modem then you do not need to pay Rs. 500 extra. These charges will be added in your telephone bill. You can also register by calling them on their helpline number 1500 (Mumbai) but there is kind of risk in that, they might put wrong plan under your telephone number. It had happened to me, instead of NU plan, they had put me in pay as per use plan. (I will talk about it more later in this post)
- Time Required: They require around 1 week of time to get the things rolling but if it takes more than a week then it means that the time has come to visit telephone exchange and enquire about it. Reasons for delay can be problems with local server computer, issues with work orders etc…But visiting them personally will solve the issues quickly.
- Installation: Their person will call you before visiting your place, there is nothing much to install actually. You just need to change your IP settings and configure the modem with your username and password. The guy will configure the stuff for you and the things should start running in 10 minutes max.
- Things to be taken care of: First change your modem admin panel’s password. The admin panel is located here: http://192.168.1.1/ (that’s the default location)…the default username and password will be admin and admin. Now since it is very easy to guess so it is better to change it….to change the password, logon to the admin panel, click on tools tab and type in the new password.
- Troubleshooting: There is generally no problem with the net connection and you do not need to contact triband support…but if you are contacting them for some technical problem then do not expect them to solve your problem…you won’t find technically sound people, (of course they will be able to fix very basic problems) they will just have answers ready on their screen so if they see something which is not in their answer sheet then…they will give you complaint number and then be ready to follow it…you might need to visit the telephone exchange if they don’t reply in couple of days
or the best way would be, use google for technical errors you get, its very easy to trace out the problems - Customer Support: The people at MTNL (telephone exchange as well as on phone) are very polite and helpful but the only thing they lack is resources, they are ready to help you with their best but they don’t have enough resources, answers ready to help…The other part is, they do not have enough customer support executives (which again comes under resources but worth mentioning it again)…now you will get idea about it when you call them…when you dial 1500 or 1504, you will have option to dial 1 for Marathi, 2 for Hindi and 3 for English…whatever number you press the answer will be in Hindi or Marathi…so this shows that they really need some English speaking and technically sound people…
Here is my short story about their customer support:
I applied for Triband NU plan over the phone, I got confirmation with the registration number…I waited for a week or so, still no one has visited my place for installation, I called them up on their helpline, I was asked to confirm it with the telephone exchange people…I visited telephone exchange…enquire about the net connection….lady at the helpdesk wrote something on the paper and asked me to meet someone inside the office…I managed to find that person after asking few people…I gave her details about my registration…she told me, due to some server issues the person couldn’t come to my place but he will be there after 2 days…and dot after 2 days person came to my place and setup the net
So that part was over, I was very happy with the connection and was waiting to test out download speeds in the night…started the download…was getting around 25-27kbps on torrent downloads…I checked my online usage on their site…and was bit shocked to see the different name in the plan…I had applied for NU plan and it showed me TRIB_AA which is pay as per use plan…I called their helpline at 1.30 AM, I was not expecting anyone to pickup the phone but a lady picked up the phone, I told her about it, she also confirmed that its TRIB_AA, they have not given me NU plan…she asked me to call 1500 and get it changed…I called the other number…it was ringing…so I called in the morning and was asked to visit telephone exchange…I visited telephone exchange, the lady at the helpdesk asked me to meet some person inside (the same person I had met last time), I met her and gave the details…she looked in her files and told me that 1500 people told us to give TRIB_AA plan so we gave you the same…so…what next? She asked me to visit helpdesk and fill the form to change the plan, I did that…I got some receipt…and was told that it will be done within a day….I waited for 2 days…nothing happened…I visited their office again…I was told that someone did not close my earlier support ticket so it will be done once this ticket is closed by 1500 people…I asked her to do something and get it done…she called some person…and closed the support ticket and gave me new work order number….and told me that it will be done in a 2-3 days as the computer of the person who manages this was not working…..
I waited for 2 days, nothing happened, I called directly to the person whom I had met earlier (in the office)…I gave her my work order number and asked to check the status…she told me, she has not received work order from helpdesk and she will try to get it today and it will be done in 2 days…
Today, her last day of her “2 days”….
So I hope the plan gets changed by tonight…
Update - 12th Nov.: They deleted my account by mistake and it will be activated on monday….
Update 2 - 12th Nov.: My net is back….and now it shows me NU Plan
So this whole incident proves that, they lack proper customer support system, customers have to meet people who are in the testing room and get the things done, there is more of paper work than computerized things…so this leads to slow implementation of things…so being helpful and polite does not help, the people should be active and quick at the same time…..
So, to end the review….Pros include:
- Very flexible plans for everyone
- Less installation and registration charges
- Very good speeds
- Reasonable rates compared to other ISPs like TATA, Sify etc..
- No downtime or very less downtime
- Customer Support - very helpful people and very polite
Cons include:
- Takes time to fix the problem
- Lacks proper support system to solve user problems
- Customers still have to visit the telephone exchange to fix certain problems…it should be made online and with ease
I think above points should be enough to point out pros and cons of the MTNL Triband..
I hope you guys like it
Update: Don’t forget to read my bad experience with MTNL Guys
15-Aug-2006 at 1:43 pm
Hi,
Do you know if I’ll be able to setup a home network using a PC and a Mac OS X on MTNL? Do they provide a router or I’ll have to buy one?
I’m moving to India in a week and I need a really good ISP. Man, MTNL prices suck! They’re too exorbitant, plus they don’t provide you a ‘real broadband experience’. Like here I pay only $25/month for an unlimited download, no-time limits 3 MBPS connection. And just look at what MTNL offers!! Do you have any other alternate suggestion besides MTNL in Delhi?
Any help would be appreciated. Thanks
Gaurav
16-Aug-2006 at 7:31 pm
I got the following from D-LINK support and it worked fien for me. Check this.
You can configure this GLB-502T for MTNL broadband by doing following :-
Step 1 : Log into the web configuration of the router by typing the IP address http://192.168.1.1 in the address bar. A prompt for user name and password should appear. Type ‘admin’ as username and password both and click on login.
Step 2 : Click on setup and then New Connection tab. Configure the modem as per the values given below:
1. Give any name is the ‘Name’ option.
2. Select Type as PPPoE.
3. username = MTNL telephone number
password = CA number mentioned in the telephone bill.
4. VPI = 0
VCI = 32
Rest all would be default settings. Click on Apply and OK.
Step 3 : To save settings properly on the router, click on ‘Tools’ and ‘System Commands’ and then click on ‘Save All’. Once settings are saved we need to reboot router so click on ‘Restart’ tab just below to ‘Save All’ tab and let the router reboot.
Step 4 : Now check for the connection status in Status > Connection Status. It should show connected with a valid WAN IP address something like 59.x.x.x.
If the PPPoE light on router is on, it means router is connected to internet.
Close the web configuration and try opening any website in your computer.
17-Aug-2006 at 6:21 pm
I applied for new connection (BroadBand-TriB) yesterday .As on now I have SyfyBroadband connection.
I have D-Link (DFE-538TX)10/100 Mbps PCI Wake on LAN Fast Ethernet Adaptor, which is the latest.
Please let me know whether I can use this Ethernet when I change over to MTNL Broad Band from my Existing Syfy Broadband. or I will have to change over to D-Link 502-T as printed in your form.
18-Aug-2006 at 4:28 pm
Can anyone guide me how to configure Dlink GLB 502 T for triband ?
19-Aug-2006 at 6:15 pm
Deep
I applied for MTNL Broadband TriB200P thru MTNL web and thru prescribed registration form on 17th and got the workorder against my application which is 8693.However I am informed that due non availability of D-link Reuter
(502-T) with MTNL, providing Broad band Connection will be delayed. I am also advised to purchase my own D-Link Reuter.
On enquiry with SunriseTechnology Shop No:157 “B”wing GrdFloor VashiPlaza, Vashi, the cost of the unit comes to Rs1850/=
Refering comment Dated Nov 28th 2005-12:00pm, I prefer going thru MTNL unit by paying Rs80/-per month.
I would like to understand , if we go out of India for long time,how do we get De-activated from MTNL Broadband connection?,please inform me.K.G.Kumar
20-Aug-2006 at 10:38 pm
hey deep as u told tht wordpress is again on web can u pls help me tht how to use this service pls hey can u pls gimme ur cell number if u dont mind helping me
25-Aug-2006 at 12:30 am
I recently bought the Router for MTNL triband (GLB-502T). I studied how to configure the router in the manual and tried to configure it. But I need the CA number. Since I have recently bought the MTNL connection I don’t have a bill and have no idea where to find this CA number. Called 1500 but they to don’t know and asked me to wait for the first bill. I opted for triband because I got great review from my friends. Now this router is sitting on my computer table and I still cant use the triband. Having to access internet through 17*** is so annoying.
Can anyone help me find this CA number? Is it available anywhere on the net.
Secondly 400 mbs that they give of free download does it include normal browsing to. Or only the stuff that we actually download?
25-Aug-2006 at 5:41 pm
Hi Deepak
I guess if you have the receipt for the application you will find the CA number mentioned in the same. its a 10 digit number .
The computer generated receipt has the CA number and the work order number which can be used.
26-Aug-2006 at 12:24 am
Thanks Shishir, i found the CA number on the receipt.
31-Aug-2006 at 9:21 am
hey Deepak , am also going for MTNL with GLB-502T . Just wanted to clarify few things.
1. does the admin page for router works only if the ADSL connection is on?
2. With no line-in connection can we still see the administration page.
I’ve tried but there seems to be some issue, the page or the router is not able to show me the page, but the DHCP server on the router is working fine since it allocated me 198.168.1.2 ip by default when I said dynamically obtain an IP address.
Some one pls comment…. as am yet to get confirmation from MTNL about the broadband connection setup.
thanks in advance
31-Aug-2006 at 12:11 pm
Hi Shishir,
I have also bought GLB-502T and i was able to get the Router Admin page and login to it when my ADSL was not activated.
When MTNL created my account, the ADSL LED started glowing (it takes few seconds to start glowing).
And after i configured the router (through the admin page), the PPPoE LED started glowing and net connection was successful.
How r u connecting the Router, via USB or LAN card?
31-Aug-2006 at 11:23 pm
Finally am on and connected … what a relief… Just configured the modem and its up and running , i was using the wrong IP address me bit of partial blind probably (in mind)…
Guys pls ignore my blabbering … but the status is am on and running fine
Cheers!! & Kudos to MTNL probably I feel it was the quick job
02-Sep-2006 at 12:50 am
AFTER READING THE WHOLE FORUM ABOUT TRIBAND AND ITS PROBLEMS I CAN MAKE OUT THAT EVERY ONE IS NOT HAPPY WITH IT. OK NOW LISTEN TO MY PROBLEM AND KINDLY FIND OUT A SOLUTION FOR IT……
I HAVE A DSL-NU PLAN (590) FOR THE PAST 1 MONTH.
INITIALLY I WAS GETTING GOOD RESPONSE, BUT SINCE PAST TWO WEEKS I FREQUENTLY GET DISCONNECTED AS I NOTICE THE ADSL LIGHT STARTS TO BLINK AND TRIES TO RE-ESTABLISH THE CONNECTION & WEBSITES DONT RESPOND. (THE PPoE LIGHT ALSO GOES OFF)
I HAVE A D-LINK GLB-502T ROUTER. THIS DISCONNECTION SCENE HAPPENS EVERY 8 TO 10 MINUTES AFTER CONNECTING.
THE FOLLOWING ARE THE WAYS/METHODS I TRIED TO SOLVE BUT STILL GETS DISCONNECTED :-
1. CALLING 1504 & COMPLAINING
2. GOING TO TELEPHONE EXCHANGE AND COMPLAINING
3. CALLING THE LOCAL TELEPHONE REPAIRMEN AND GETTING ALL DISTURBANCES CLEARED, CHECKED THE LINES,ETC…
4. BOUGHT A NEW ROGET BOX (SPLITTER) AND TRIED MANY DIFFERENT WIRES TO CONNECT THE ROUTER
5. CHANGED THE DNS SERVERS,ETC….
6. FINALLY GOT FED UP OF DISCONNECTION AND SEARCHED GOOGLE FOR SIMILIAR PROBLEMS AND LANDED UP IN THIS FORUM.
THE MTNL PEOPLE ARE UNAWARE OF ANY POSSIBLE THING THAT COULD BE CONFLICTING WITH MY CONNECTION AS IT WAS WORKING FINE INTIALLY.
I HAVE GIVEN UP HOPE TO DOWNLOAD A 20 MB FILE AT ONE SHOT
MY REQUEST TO ALL OF YOU TO TRY AND FIND SOLUTION MY PROBLEM.
03-Sep-2006 at 2:34 am
[...] I was using MTNL Triband for quite sometime at home, but I was constantly looking for an unlimited net connection. [...]
04-Sep-2006 at 7:29 pm
I am using the same Router (GLB-502T) With the night usage plan… now mtnl requires the router to be restarted at 12am and 8am ( before and after the Night unlimited period) Instead of doing it manually
I was wondering if there is any way to restart it automatically using a third party utility…or program it to do so …using the telnet interface
please help
08-Sep-2006 at 10:53 am
From outlook 2003 I am not able to send emails using my Gmail account although I can download emails. The error message says: ‘error 530.5.7.0 Must issue STARTTLS command first 38sm12626293h49′
My hotmail account is working fine. I am using MTNL Triband. Can you guide me as to what i could do to solve this?
08-Sep-2006 at 12:14 pm
I am not able to login to GLB-502T via telnet, though it prompts me with “Busybox localhost Login” prompt, it gives me “Login incorrect” after I enter the userID and password, please let me know if there is any way out of this. I have tried with MS Telnet and Hyper Terminal…
Thanx…
10-Sep-2006 at 11:53 am
hi,i been using MTNL triband -dsl NU plan for almost year n half(may 2005) . i applied for it n got the connection in abt 3-4 weeks. i got 12-15 speed at the begining which i felt was much better then dial up . Since dec 05 the speed doubled to 26-30 .
im a hardcore online(mmorpg/mmofps) gamer n use up a lot n lot of dl speed .i also dl movies/games in the night .
Im writing this cause ,recently i been getting abt 45-60 dl speed at night n 35-50 dl during the day . I was wondering if anyone else is getting speed jumps ^_^ !!!!!!
Ciao
16-Sep-2006 at 5:19 pm
I have taken BSNL Broadband Start 250 Plan. For that I have purchased my own Modem i.e. D-link ADSL GLB-502T.I have completed all procidure to install the same via usb port. But unfortunately it doesn’t work as it shows different types of errors. I have called BSNL Guy for help. He told me that this modem can not work properly as it has lack of some technical requirement. Instead of that you take only 502-T modem not GLB-502T modem or make setting again & shut the modem for 5 minutes & restart it. It will work. I did same thing but nothing has happened. I do not know what to do? Kindly help me out.
16-Sep-2006 at 6:33 pm
Hi Hitesh,
Try calling D-Link support. They might guide you.
Even i have purchased GLB-502T and got its configuration by directly contacting D-Link.
See the following link if you are from/near mumbai. See their contact number at top of the page.
http://www.dlink.co.in/dlink/support/tech_support.asp
18-Sep-2006 at 2:38 am
Man I Bet,
Dont ever register ur Triband on “1500″.
They do their work as if they r Drunk!
The same problem occured with me…
i Ordered 4 night NU and was provided with Trib_AA
Hell Man,
i Suffered a Lot coz of this….
I kept on complaining, Regurly visited tele Exchange every 2 days but no use…
They said dat they do not hv any data of mine…
also no work order No ….
beleave me they did not hv any record of mine…
and I was using theri plan for 3 months…
In da mean time I kept on Complaining…
They did not even send da bill…
Atlast they send a 5098/- Rs Bill…
And I got red Hot…
What the Heck… Though I was Complaining they did not respond to this and ultimetly I had to Suffer…
Still they were searching 4 my Work Order No…
and after few more visity to GM, He seteled my Problem… and ordered to change my Plan…
But ultimetly I hv to pay some 3500/-
But anyways….
I Still use this Triband coz it really Rocks….
22-Sep-2006 at 7:48 am
Its strange how nobody notices the ridiculous
download limits they impose on people.
Its almost as if dowloading was a corporal offence.
Even their so called nightly plans suck….
as per what I have heard from others.
Dont see why the public sector broad offering has to be so badly placed
22-Sep-2006 at 10:00 am
Downloads limits suck that is totally true but connection provided by local cable wallahs with unlimited connection is worse than this.
Night Plan is good actually, I had never faced speed problem with it, speeds are always contant.
Regards,
Deep
23-Sep-2006 at 2:32 am
Check out : This website from BSNL Calcutta
http://www.calcuttatelephones.com/broadfreeoffer/dataoneoption/dataoneoption.html
I hope Mtnl does something similar , i will be highly obliged
02-Oct-2006 at 4:56 am
Hi Deep,
Nice work.
I have opted for Triband 199 plan. and have just got the connection yesterday. I purchased my Own ADSL Router GLB 502T ADSL2+.
The MTNL Person has not yet done any configuration on it.
I had to configure the modem on my own. by referring to the post above by “Sujoy” Dated Aug 16 7:31 PM. i could get through the internet connection. but after few minutes, the PPPoE Light goes off and the ADSL Light Keeps Blinking.
now i have to restart the modem by unplugging the Power from it, remove my telephone connection from it and remove the LAn Cable and reconnect all these back into the modem. even after this the modem may not restart. and suddenly after some time the PPPoE Light would reappear (this happened just twice otherwise every time i had to restart the modem.)
this is DLINK GLB 502T
my problem seems to be similar to that of
Shivesh’s post:
September 2nd, 2006 at 12:50 am
Also can u also tell me how can i connect to my home pc (This Connection) through my Office Internet ?
Ps: and while i am writing this post the Connection is stable and the PPPoE light is continously ON. hope this remains so.
Regrds,
Kiran Jain
9820444236
02-Oct-2006 at 5:41 pm
Hi Kiran,
After doing the configuration as provided by DLINK, my net connection was working fine. The next day MTNL person came and did some configuration when i was not at home. He has put a static IP address in my LAN connection although i did not apply for it. But the net connection is working fine.
In my case net gets disconnected if a fone in parallel line is picked up which is normal.
03-Oct-2006 at 12:23 am
Thanks Sujay.
I fixed the problem i guess. it was with the adsl Modem i had purchased. the connecton was not remaining stable. it was intermittent. now i have replaced my Router/Modem and the things are fine (till now).
I just wanted to know how do i make my computer available to the Internet (Secured Connection) without having a static IP.
For this i have configured my system with a s/w from no-ip.com which registers my system on the Internet with the Dynamic IP provided for DNS Resolving. currently it is able to resolve the ip address with the address kiranjjain.servehttp.com. but my sites hosted on the IIS Server on the same system are not available on the internet. i have tried disabling the firewall also on the DSL Modem.
when i try to surf kiranjjain.servehttp.com it should open the default website on iis server. but instead it opens the admin login page of the DSL modem. (when i do it from my system) and from internet it gives Page not Found error.
Can anyone sugges how to configure for port forwarding on GLB 502T DLINK Modem/Router.
Regards,
Kiran Jain
03-Oct-2006 at 12:31 am
Kiran, check these links:
http://www.portforward.com/english/routers/port_forwarding/Dlink/DSL-500T/DSL-500Tindex.htm
http://www.portforward.com/english/routers/port_forwarding/Dlink/DSL-502Tv1.0/DSL-502Tv1.0index.htm
Regards,
Deep
03-Oct-2006 at 1:50 pm
i have dlink GLB 502 t adsl 2+ router and BSNL broadband connection.but i can’t configure it.
please help me anyone
04-Oct-2006 at 12:51 am
Hi Sumi,
It is Very Simple.
pls refer to the Post above by Sujay on
August 16th, 2006 at 7:31 pm
regards,
Kiran Jain
04-Oct-2006 at 7:59 am
Hey Deep,
You are a great person man,, your review was very helpful.
Regards
Prasanna
05-Oct-2006 at 6:21 pm
hi deep,
i have a D-Link Router (wi-fi ready)…… so i want a internet connection…. plan 512 kbps night unlimited +1GB plz about price?
plz reply me.
thanks & regards,
Lucky
06-Oct-2006 at 5:44 am
Hi I have read all the posts and constantly see people hving problems with the GLB router. I am planing to purchase my router over the weekend should I look out for the DSL 500T router only and not the GLB router. Please advise. Thank you.
07-Oct-2006 at 4:27 pm
hi deep,
i han mtnl’s triband connection
so i want to get connected to other mtnl subscribes
so guide me
p
Please
09-Oct-2006 at 8:15 pm
HEy copy cat DEEP thats my story regarding mtnl….See do u remember the HBKWAREZ ->Broadband forum .
Dammm Without my permission u are posting it on your blog bad…
It’s bad to copy from other site!
09-Oct-2006 at 8:35 pm
lol tell this crap to someone else?
03-Nov-2006 at 2:46 am
should i go for own router or one provided by mtnl.for own router, which is best.
how much data is downloaded by
1.chatting on yahoo messenger for one hour
2.chatting on google talk for 1 hour
3.browsing on net for one hour
also if i switch off my router,will it help me coz i am not in triband now and if i join , it will be 590nu plan an dim afraid to cross the 1GB limit.
also, any automatic way to restart my router before and after the free download time.
please reply , its a little urgent.also, does mtnl block any ports. i use utorrent.
please help and thanks for such a nice blog.
my email arnavchaudhary@gmail.com
03-Nov-2006 at 2:47 am
should i go for own router or one provided by mtnl.for own router, which is best.
how much data is downloaded by
1.chatting on yahoo messenger for one hour
2.chatting on google talk for 1 hour
3.browsing on net for one hour
also if i switch off my router,will it help me coz i am not in triband now and if i join , it will be 590nu plan an dim afraid to cross the 1GB limit.
also, any automatic way to restart my router before and after the free download time.
please reply , its a little urgent.also, does mtnl block any ports. i use utorrent.
please help and thanks for such a nice blog.
01-Dec-2006 at 10:42 pm
I have a query. My Triband has been a problem since the time I have bought it.
I am using a GLB502T router.
The PPPoE light doesnot stay ON for more than 5-10 minutes.
The problem has been on since the last 30-35 days. And I have changed my wiring, checked for parallels, cleaned the connectors at the box for eliminating grounding problems. Yet the connection is not ON for more than 10 minutes on an average.
I was given an MTNL router which is working continuously since the last 2 days.
I checked my router at another place - halfway down mumbai. It was working perfectly fine for full 1 day.. continuously.
What could be the problem? Any guesses?
01-Dec-2006 at 11:10 pm
Hi Aryan,
I am Facing a similar problem.
I think the Problem is with the Router GLB502T Getting Heated up quickly.
Try doing this : Keep the router in an open Place upside Down (as the Base of the rtouter needs to be kept heat free) so as to dissipate the heat quickly.
I am facing a similar problem with the above solution, the router keeps working for days together otherwise, it hangs up within 10-15 minutes.
Regards,
Kiran Jain
02-Dec-2006 at 7:40 pm
i have given an applcation letter to MTNL for shifting TRIB 200p to DSL NU plan.But how would i know wether the plan has been shifted or not?
17-Dec-2006 at 10:43 am
can u please suggest me a ftp client for mtnl.im in the 590NU plan i want the scheduler to start and stoop at a particular time
20-Dec-2006 at 2:12 am
Hi deep and others.
I was thinking about taking the dsl nu plan. 1GB download per month and free night downloads right.
About that night free download, i will have to switch off my ADSL modem and then switch it on again after 12 night isn’t.So whatever i then download in the night will not get subtracted from my 1GB monthly data download limit isn’t.
Also what if i forget to switch my adsl modem on/off before 8 am. i mean what happens.
And is there a way to change monthly plans online on do I have to give an application at my nearest MTNL service centre.
20-Dec-2006 at 2:20 am
I think if you dont switch off the modem then it will count the downloads in paid ones..
For change of plan, you will have to visit local mtnl office. Online it is hopeless.
20-Dec-2006 at 2:43 am
Thanks for your reply and support deep.
I guess i will just try dsl nu plan from next month and see if its really good or not for one month.
21-Dec-2006 at 2:53 pm
Hi Everyone,
My GLB-502T router has started giving problems after working fine for 4 months.
Although the ADSL led glows properly, the PPPoE led has stopped glowing.
Can anyone suggest what the problem might be and how to resolve it.
Regards,
Sujay
01-Jan-2007 at 8:42 pm
I think when you switch your adsl modem off and then on your adsl modem PPPoe LED glows again isn’t it…
If so you have to increase the time for which your ADSL modem stays alive at one given time.
Procedure:
1. Go to http://192.168.1.1 (for D-link adsl modem. for other modems look in your adsl user manual for the modem configuration site etc.)
2. username: admin
password: admin
3. Go to Setup. (top menu)
4. then select ” mtnl ” option (side menu)
5. Look at “Keep alive” option. enter any number in secs or minutes for which you want your adsl modem to be alive (mine is set at 60 min)
6. click Apply.
—
Hope this works… If not you have a hardware problem and you should contact your ADSL modem service centre.
01-Jan-2007 at 8:59 pm
OK then… so deep i heard mtnl has upgraded the triband speed from 1st jan 2007 to upto 2mbps. thats the good news but the bad news is there is no speed upgrade for DSL nu plan. i just saw the latest tariff at mtnl site.
Do you have any information if they are going to upgrade dsl nu plan speed in next 1 or 2 months. i was going to go back to 199P plan at the end of this month unless they are going to give 2 mbps for dsl nu users.
personally i think it will be a big money spinner for mtnl if they provide 2 mbps to dsl nu users. afterall its just usefull from 12 to 8 am to mostly home internet users. 2 mbps with unlimited night downloads would be so great.
01-Jan-2007 at 9:23 pm
I have no ide about internal working of MTNL. On 2mbps move, Actually they are smart i must say. They will make pages load faster or say downloads happen quickly on limited bandwidth plans so people will use those plans more. And they get more returns. Where in Unlimited - they will get only fixed amount every month so they wont plan to introduce 2mbps there.
02-Jan-2007 at 9:49 am
Sigh!… I always felt they had some seriously evil people working there at mtnl. well lets hope as science progresses they do give 2 mbps to dsl nu users anytime in near future. till then i am going back to 200P plan from next month.
07-Jan-2007 at 9:16 pm
Apparently MTNL has upgraded their “limited” ADSL to 2Mbps and it works great !
Now I am facing a problem:
1. If I use PPPoE mode, then most P2P ports are blocked and the speed on emule,shareaza,torrents etc is pathetic
2. If I use bridge mode, then the speed is amazing. BUT if the connection gets broken then the dld session is wasted and I will have to disconnect/login again…
As I see it, the only soln is to use PPPoE mode and enable port forwarding on some ports….Any other options ?
10-Jan-2007 at 2:50 am
Hi Deep and all others, cheers for the great work by all of u guys here ..
m in serious shit frm d past 2-3 weeks. got this d-link GLB-502T router personally for my triband connection. it wont get in thru hotmail inbox, no matter wat. connected my DSL-502T to check if hotmail server waz down, but it let me in. so i guess d prob is wit GLB. i cant even upload any file to 50webs.com n evry damn prob is coz of dis hell graced GLB !!
pls help me wit d GLB settings which can get these things done.
hope 2hear frm u guys soooooooooooon
10-Jan-2007 at 2:55 am
pls help me wit D-link GLB-502T router setting for hotmail login
cant upload any file on 50webs.com .. guess, d prob lies wit d router again.
help pls !!
16-Jan-2007 at 3:13 pm
Yeh i have the same problem (but only in PPPoE mode), so if you configure it in Bridge mode then everything works fine…or you can login from mail.live.com and use your hotmail ID
17-Jan-2007 at 4:20 am
sorry friend, i tried doin d way u said, but still m not gettin it done.
- cant login thru mail.live.com
- bridge mode wont get configured, as i dont’ve an option for that. its jus pppoe dat i can configure
STILL NEED HELP CONFIGURING GLB-502T ROUTER FOR HOTMAIL LOGIN & UPLOAD ON 50WEBS.COM !!
19-Jan-2007 at 3:14 pm
If you have GLB-502T then do this:
1. goto 192.168.1.1
2. login
3. goto Setup->Under WAN connections choose the connection Tab (i.e the Tab under Modem).
4. Change Type to Bridge
5. VPI=0 VCI=32 Select LAN=LAN Group 1
(Make sure u select LAN Group 1 or it wont work)
6. goto Tools->System Commands
7. Click Save All
8. Now Click Restart
9. After all the lights come on :
10. goto control panel->Network Connections
11. click Create New Connection
12. Next->Connect to the internet->Setup my connectin manually->Connect using broadband that requires username and password(Second option)-> Type in ISP name (e.g MTNLTriband)->Put username:telephone no, Password:CA Number on phone bill or password in case u have changed it.Done
13. Now u will get a connection like dialup on ur desktop, clk connect to connect and disconnect to disconnect.
14.Enjoy !
19-Jan-2007 at 3:16 pm
The PPPoE light will not come ON in Bridge mode.
19-Jan-2007 at 9:32 pm
hey buddy,
i guess u’ve actually taken d pain in understanding my problem. right now m at my workplace so wud wait until i get to my place n try this out.
will reply soon as dis its done.
edwin, thanks a lot advance!!
cheeeeeeers
20-Jan-2007 at 11:40 am
whoa edwin,
i’ve got my problem solved. thanks a lot buddy. ur solution has worked perfectly in my case. i might’ve tried many things n searched many forums for this but this one helped me out!!
_________________________________________________
for others on this forum :-
i had the problem:
got this d-link GLB-502T router personally for my triband connection. it wont get in thru hotmail inbox, no matter wat. connected my DSL-502T to check if hotmail server waz down, but it let me in. so i guess d prob is wit GLB. i cant even upload any file to 50webs.com n evry damn prob is coz of dis hell graced GLB !!
pls help me wit d GLB settings which can get these things done.
Edwin had the solution:
If you have GLB-502T then do this:
1. goto 192.168.1.1
2. login
3. goto Setup->Under WAN connections choose the connection Tab (i.e the Tab under Modem).
4. Change Type to Bridge
5. VPI=0 VCI=32 Select LAN=LAN Group 1
(Make sure u select LAN Group 1 or it wont work)
6. goto Tools->System Commands
7. Click Save All
8. Now Click Restart
9. After all the lights come on :
10. goto control panel->Network Connections
11. click Create New Connection
12. Next->Connect to the internet->Setup my connectin manually->Connect using broadband that requires username and password(Second option)-> Type in ISP name (e.g MTNLTriband)->Put username:telephone no, Password:CA Number on phone bill or password in case u have changed it.Done
13. Now u will get a connection like dialup on ur desktop, clk connect to connect and disconnect to disconnect.
14.Enjoy !
_________________________________________________
cheeers buddy, thanks a lot
keep up the good work goin.
thanks to deep for this forum support
thanks all
21-Jan-2007 at 3:52 pm
cheers dude !
29-Jan-2007 at 10:44 am
Dear deep,
just wanted to know that can we receive the detailed billing in the triband offered by MTNL. ie. list of all the sites visited and info of data downloaded..
02-Feb-2007 at 2:42 pm
GLB 502T router can be configured as instructed in their manual. MOST IMPORTANT TELEPNONE LINE SHOULD NOT HAVE ANY DISTURBANCE. Router’s FIRMWARE NEEDS TO BE UPGRADED & IT HAS OVERHEATING Problem, due, which it gets, disconnected… blow air through the cooling ports and it will again reconnect. As in deeps blog, (mentioned above) keep the router upside down or inclined to keep its heated airflow upward for sufficient cooling. D-Link should come out with the solution. Is their R&D being done at customer cost?
05-Feb-2007 at 7:49 pm
I always forgot 2 restart Router at Midnight is there any way by which a s/w will restart the router at given time
08-Feb-2007 at 6:04 pm
Guys, BSNL broadband have reduced their rates substantially. They offer 1GB for Rs.250 and an incredible 2.5GB for only Rs.500 (effective Jan 07). Check out their rates at: http://www.bsnl.co.in/service/dataone_tariff.htm
In contrast MTNL Triband looks expensive at Rs.399 for 700MB and Rs.749 for only 1.25GB. Their rates are at: http://mumbai.mtnl.net.in/triband/htm/tariff.htm#tariff
Consdidering that MTNL caters to the big metros of India one would think that they would offer better rates than BSNL that caters to only smaller towns.
How can we bring this to the attention of MTNL and have them change their rates in light of the above? (I cannot wait to get my hands on the Rs.500-for-2.5GB plan
Any thoughts?
08-Feb-2007 at 8:37 pm
MTNL offers better plan in Delhi but their suck in Mumbai, for example, they have unlimited download plan in Delhi for quite sometime but here there is no such plan. Basically MTNL people here are kind of careless, they just want to stick to the stuff they have. (Yea, I know 2 mbps was a good move but introducing some “Good” plan would have been a better move)
11-Feb-2007 at 12:32 am
Hi.
i have a Linksys WAG200G wireless ADSL Router, does anyone know how to configure it.
15-Feb-2007 at 11:44 am
I need an unlimited plan which wd i get ??? suggest me…
15-Feb-2007 at 2:54 pm
Dataone broadband rock….
I need an unlimited plan 2mbps ?
i pay rate below 900/- rs. only….
reply me…
19-Feb-2007 at 12:09 am
_____________________________________________________
~~~Solution to MTNL Night Unlimited Reset Problem:~~~
____________________________________________________
Firstly go up the page and read my method to configure your router in bridge mode. This is essential.
Go and download this software which I found does the job very well.
from here:
http://tucows.mundofree.com/win2k/preview/38161.html or here :
Note: After you install the program do not run it. Right click on the shortcut of Netlaunch and enable compatibility mode. Set it to Windows 98. I had to do this in Windows XP.
Now you can run the program.
In preferences->connections select your Triband connection. Make Schedule to Disconnect at 11:59pm. Add that. Make Schedule to Connect at 12.01am. Add that. Make Schedule to Disconnect at 8am.
You can also set it to reconnect after disconnection.
Thats it !…the benefit of bridge mode is that you dont need to turn on/off the router at 12am ! you can just connect and disconnect !
Cheers and enjoy all !
_____________________________________________________
~~~Solution to MTNL Night Unlimited Reset Problem:~~~
____________________________________________________
19-Feb-2007 at 12:12 am
dont schedule to reconnect at 12.01am…make it about 12.20 or so… u never know the time sync or MTNL servers !
27-Feb-2007 at 2:29 pm
last month i got a huge bill of Rs700. I have the plan of Rs199 per month with 400MB download free. I have not downloaded or surfed to receive this amt of bill. Could U plz inform me whether the MTNL employees really use the service. How to change he password of admin at 192.168.1.1 ?? PLz help me out. will the internet connection be there even after changing the password. My internet connection often goes. for two months i didn’t have connection. i did complain but no response from their end. my password keeps on changing automatically. the mtnl employees ask us whether we changed or not. SO PLZ HELP ME OUT
27-Feb-2007 at 3:56 pm
Hi Lina,
Actually changing the password of 192.168.1.1 will not help much, though u should chage it from default admin/admin to admin/
The method of changing this password depends on the make of the ADSL Modem/Router u use. for changing in Dlink GLB502T, just go to User Management under Setup or Tools menu of http://192.168.1.1 and change the password there.
this will just change the password of ur Modem / Router.
What actually u need to change is the password of the account u use. to change the password, go to http://register.mtnl.net.in and login
on the subsequent page select “Change Service Password” on the left hand side menu (6th Option)
the old password is the CA No. appearing on ur Telephone bill.
After changing this password, u will have to reconfigure ur ADSL Router to incorporate this password into the Router. to do this,
Step 1 : Log into the web configuration of the router by typing the IP address http://192.168.1.1 in the address bar. A prompt for user name and password should appear. Type ‘admin’ as username and password which u would have changed in step 1 above under Usermanagement of Router
Step 2 : Click on setup and then the existing connection for PPPoE. Configure the modem as per the values given below:
Change the password here, the password is the new password which u have selected under register.mtnl.net.in site.
Click apply
after this go to Tools and go to service commands
and click save all
This will save the New password into the Router.
DONE!!!
if any difficulties, pls write back
Regards,
Kiran Jain
27-Feb-2007 at 11:02 pm
well edwin i read your ~Solution to MTNL Night Unlimited Reset Problem:~~~
but i have recently taken 590 NU plan from MTNL - Mumbai & they hav given me modem which is T-KD 318-EUI not dlink so by any chance you know how to configure setting in this modem which is manufactured not by D-link..kindly let me know
thanx tc ciao
Priyanka
03-Mar-2007 at 1:15 pm
Hello,
I am using VOIP s/w called Sifys Way2talk. Thru this I am unable to make a call.
I am user of MTNL Broadband (400 p.m) pack.
My other VOIP s/w is working and Yahoo Voice chat is happening thru this.
Its only when I use this Way2talk it blocked. I feel there is something which is blocking from my DLink modem. Also my Firewall is also off.
Hope to here from you soon.
Thankx
Lawrence
08-Mar-2007 at 5:40 pm
@Priyanka:
I have no idea how to configure your modem.But most modems can be configured thru http://192.168.1.1 or 192.168.1.0…the username is generally admin or root
@Lawrence:
MTNL may be blocking access to the sify VOIP gateway..if so u will not be able to do anything…
try another VOIP software such as http://www.gizmocall.com which is anyway cheaper than Sify
08-Mar-2007 at 6:07 pm
and another thing…The MTNL login screen at register.mtnl.net.in is not encrypted and the password is in plain text ( I was able to see my username and password using a packet sniffer)….so theoretically if MTNL runs a packet sniffer at their gateway they can sniff out anything they like…
Has anyone tried using the username and password to access the internet on another phone ? ( I mean surf the net, not just login at register.mtnl.net.in)
12-Mar-2007 at 12:05 am
I have linksys WRT4G wireless broadband router. How do I configure this with MTNL Triband. I have ustar adsl modem.
18-Mar-2007 at 1:01 pm
@Edwin
I followed your solution and configured my modem to Bridge mode.
The problem is that NetLaunch is unable to connect to the internet at any scheduled time. It can disconnect from the internet at a scheduled time if I am already connected but cannot reconnect automatically
Please help!
20-Mar-2007 at 6:01 pm
@Mrinal
Maybe NetLaunch does not work with your PC…try and download another dialer…there are plenty of them available on the net. I suggested this one cause it was free
22-Mar-2007 at 3:19 pm
Trying to debugg myself
———————–
I have been using mtnl broadband with Dlink moderm, it was working fine for the last 6 months…however now I have not been able to connect to the internet these are the symptoms
1) After switching on the moderm I am unable to view any internet site
2) My System cannot ping any internet site
3) The ADSL light that used to be on has started blinking randomly
Has any one faces similar issue … is it some problem at my end or MTNL exchange end. what can be the issue…any help will be much appreciated.
Thanks in advance
22-Apr-2007 at 11:21 pm
Hi,
I am using the D-Link GLB-502T and setup was hell until I came across your site and got the bridge setup done.
Now I have a new problem. I have just got a macbook and and an airport expess for wireless connection. I am now back to square one with setting it up as the connection is a bridge connection and not a PPPoE connection.
I need to set up a base station as they call it in Apple talk and then set up the PPPoE connection. Since the GLB-502T is set up in Bridge mode, obviously that did not work. When setting up the PPPoE connection settings it gave a message saying that the base station needs to be set up in Bridge mode, which I did. Even after that I am still not able to connect to the net.
I have now connected directly via ADSL - not wireless and am able to connect to the net that way.
Has anyone tried to connect the GLB-502T with a wireless set up? I think the problem and solution should be similar regardless of the make of the wireless device.
Would really appreciate a reply and possible solution - I’ve spent the entire weekend banging my head on this!
Thanks
23-Apr-2007 at 12:44 pm
Hi Deven,
I have set up Wireless Many Times with GLB 502T. It really Doesnt Matter in which mode u are connecting to internet. it may be bridge or PPPoE. Just one tweak, Connect the Cable from ur ADSL Router to the LAN Port of your Wireless instead of the WAN Port. this will bring both the devices on the same network. Just ensure that ur wireless is allowing only ur computer (may be password Protected, WEP Key Enabled or MAC Address Based.)
u may call me if u want.
+919820444236
Regards,
Kiran Jain
kiran-at-enam-dot-com is my email. u may reach me here too
07-May-2007 at 6:52 pm
MTNL outsources the Triband with some other private sector company, they r not allowed to touch the servers and the company person comes and solves the problem if any ,
thats why u get bad support ,
i think they should outsource the helpdesk too with that company.
- Shashank
11-May-2007 at 1:27 am
Deep,
Ive taken the NU59 plan.Ive heard that if u download from 12 to 8am and exceed the 8am deadline for free access you get charged for the entire download ie.12-8am.Is it true?
Also if i shutdown my pc automatically at 8am(shutdown s/f)but dont unplug my router(the LAN light goes off)Will i get charged for the night access in the day ie.after 8am.
thanks
13-May-2007 at 12:40 pm
I want decide to take iPTV in Malad
Any merits & demerits, like to know + or - way
14-May-2007 at 11:12 am
As far as I know, MTNL’s IPTV is pretty good.. check broadbandforum.in for more reviews on the same.
22-May-2007 at 9:59 pm
APPEAL: FOR MTNL TRIBAND USAGE DISPLAY…
Everyone be Aware.
TOGETHER WE ALL CAN GET IT DONE: by filling the complaint/suggestion of MTNL.
Open http://comptrack.mtnl.net.in/getcomplaint.php in the browser window.
Fill your… Name, Phone no, e-mail address.
{ Earlier after logging in the http://register.mtnl.net.in/
The Triband Session History Details of LAST MONTH usage used to be displayed, now why only the current month session is displayed.
Request you to resume the earlier display in which current as well as the last month usage used to be displayed.
In the telephone bill also the usage should be displayed in a proper way preparing column in which the figures be displayed for which we are being charged.
Request EARLY REPLY from M.T.N.L. as to why it cannot be done.}
Copy the above text { IN BRACKETS } and paste. Click send.
You will immediately get your complaint/suggestion: Reference no.
Record it copy/paste in note pad and save. You will need details.
For future action taken by M.T.N.L
Crosscheck later by Clicking…
For action taken by M.T.N.L by clicking… Track Your Complaint in the same page, upper right hand corner.
OR
Opening http://comptrack.mtnl.net.in/track.php put your reference number & telephone no.
27-May-2007 at 5:25 pm
hi deep just wanted to know as we usee ppoe conntion to get connected to the internet in triband
where user name is our tel number can we use some elses tel number and psw to get connected and will it work
17-Jun-2007 at 8:26 am
hello evrybdy,
i need ur help. i just wanna know, how can i switch to bridge mode(temme bridge mode settings)..
my modem is- t-kd 318-eui
590nu plan..
thanks in advance
17-Jun-2007 at 12:35 pm
i want drivers od adsl modem t-kd 318 -eui
17-Jun-2007 at 6:05 pm
drivers for t-kd 318 -eui
http://rapidshare.com/files/37731437/USb_MODEM.rar.html
19-Jun-2007 at 6:05 pm
Hi,
I am having MTNL Triband Internet connection. I have tried to configure wireless connection to my existing MTNL connection.
I have a D-Link ADSL 502T wired router and a linksys wireless-G Broadband Router WRT54GC. In the wireless router all the ports are for rj-45. I don’t know where to connect my phone line port, which is of rj-11 type.
I connected Internet port of linksys wireless router with my existing wired d-link router but no luck.
My question is do I need d-link wired router (502T) in the whole wireless setup?
My Configuration:
Linksys Wireless router IP 192.168.1.5
D-Link ADSL router IP 192.168.1.1
laptop1 —— linksys —– D-Link ADSL — phone line.
When my laptop is connected with wireless router, I can’t ping my ADSL(192.168.1.1), it says request timeout.
Can anyone please help me in this regard.
Warm Regards,
Naseem Khan
19-Jun-2007 at 6:56 pm
Hi Naseem,
Yes u will need both ADSL as well as ur Linksys Router
to Configure the same, follow these steps :
1. Configure ur ADSL so that internet is available to ur comp with wired network.
2. Configure ur Comp to Communicate to The Wireless Router (Linksys)
Now Connect the Network Cable Coming from ur Adsl into one of the RJ45 ports of Linksys
Ur DNS and Gateway of ur wireless network card on ur comp should be that of ADSL i.e. 192.168.1.1
After this ur Computer should be able to Ping to 192.168.1.1
if it pings ur system is ready for wireless Internet
if required call me on +919820444236
Regards,
Kiran Jain
19-Jun-2007 at 7:07 pm
hey guys looks like most of you guys are hapy with MTNL.
But not me.
I have a 2 mbps connection and get a download speed of 45 kbps max.I read that someone said tat download speed depends on connection speed by 8.
that is for me 2048/8=256. and i get 45 kbpsfrom every website/server. i even tried http://WWW.speedtest.net and it gave me 60kbps and a ping of 1300ms.
And more over my adsl gets disconnected every 10 minutes and i cannot even play any online games properly because of low speed and frequent disconnections.I tried to contack MTNL Costumer care but no use they say they will send someone and that person would never reach my home.I waited for 2 months and called them every 3 days.and finally after 2 months one man came and changed the line from Distribution Port and that increased the disconnection time from 10 minutes to 20 minutes.
Thats My story
24-Jun-2007 at 9:48 pm
Ayush,
which is the ADSL Modem u are using ? is it GLB 502 T From DLink ? if so, check if it gets heated up. the frequent disconnection problem may be because of this ir may be the problem is with ur telephone line. as u said the download speed is slow, try surfing the net during night hours.i get 2Mbps speed. ur disconnection and speed problem seems to be of Telephone line disturbance or Parallel line connection. for this use a splitter.
I face the problem of disconnection when i get a call on mtnl line and is received. if it is not received, it does not disconnects. after this is reconnects and when the phone is hung up then too Internet disconnects.
Regards,
Kiran Jain
25-Jun-2007 at 9:30 am
I also have problem of internet disconnection when we use the phone. Once you switch off the modem and switch on it gets connected in two minutes.
Also, I plan to be abroad for six months. What is the most economical way to keep the phone and DSL connection in safe custody. Also I don’t want to wait for a long period for the service to satrt when I come back.Urgent please.
I have Rs.399 per month connection + Rs.80 for the modem.
Thanks in advance.
25-Jun-2007 at 8:12 pm
my pc reboots when i enable my internet account..please reply to the query..have i got infected by virus
06-Jul-2007 at 10:48 pm
Disconnection problems/while picking up phone :
The cause of this is high capacitance on parallel telephone lines due to long length. You can solve this by putting filters on every parallel telephone connection. There is 1 input and 2 outputs on a splitter. You will only need to use the Line input and Tel output i.e. DSL output will be unused. Filters are available for about Rs 100.
Slow speeds:
I have found one cause of slow speed to be the USB connection. Second cause of slow speed is distance from the exchange. Third cause of slow speed is old and rusted wiring to your ADSL modem.
Sharing ADSL connection/VOIP ATA:
For this the ideal mode for the router is PPPOE.I have configured my GLB-502T to connect to my Linksys PAP2 through the LAN port while it connects to my PC through USB, so I can use the ATA even when the PC is off. If you dont want to use USB conn then get a 8-port switch and plug the wires (no configuration needed). Make sure that both LAN and USB are on LAN Group 1 in the config. In the same way you can connect it to a Wi-Fi router.
07-Jul-2007 at 2:11 pm
Help Needed in iNet Sharing(Xp-HB Vista)
m usin 590nu on my pc usin PPPOe on Xp
i own a lappy n its on Home Basic Vista
now i want to share my internet connection between my PC(Xp) n my Laptop(Vista)
I use PPPoE to connect to net,
though i used to use Bridged mode
i want to connect to net through my PC usin either PPPoE/Bridge, n use dis connection to share wd my Vista
the prob is dat i hv only one Lan card on my PC,
forcing me to connect my router through USB.
now can ney one guide me how to setup dis scenerio!!!
i tried but no use…
——————————————————————
08-Jul-2007 at 5:34 pm
naseem,
phone line goes to the d-link modem.
Connect a LAN cable from modem to one of the LAN ports of Linksys ,and connect your PC on one of the other switch ports. Do not use the Internet port of Linksys at all. You should be good to go with this setup!