Yes, Yes, Yes, they suck BIG TIME.

Here is the scene, A client sent me DD through registered post, office was closed to it remained undelivered and postman gave us a receipt which said collect it from post office between 9.30 - 10.30 AM.

I visit the post office, show them the receipt, they ask me if I have brought my company stamp and my ID card as proof. I show them both and the very next minute the person says “Nahi mil sakta hai abhi” (You can’t get it now) I ask them the reason, I get reply saying post office department does not know if my company exists or not. I was like, what the hell? It is just a registered post not any property paper where you have to check the stuff.

They ask me to send them some letter stating that my company exists  and details about company with the address. I will also have to mention in the letter, the name of the person who will come to collect the registered post on behalf of the company. Once I send them the letter, they will send their person to our office to check if my company really exists or not. And this process may take 15 days. It depends upon the person who is going to visit my office. They do not give any timeline.

So after all these things I may get the registered post.

It just pisses me off when they come up with these illogical solutions. I mean why the hell I cannot collect the post if I show them the proof? My company stamp, my ID card? Why in the world I have to send the letter and wait for their person to check if my company exists or not.

It is just so silly and stupid on their part to do things like this.

God only knows when they will improve and have some logical rules.



Category : Customer Support, Mad World, Mera India, Personal Notes .
Date : September 15, 2006 | RSS 2.0. | trackback

11 Responses

    Shivaranjan says
    15-Sep-2006 at 3:44 pm
  1. In your case Indian Postal dept was at their sucking best. :P

  2. Megha says
    15-Sep-2006 at 5:05 pm
  3. haha… it reminds me the show OFFICE OFFICE on sab and Sahara one channels :D
    also bank people treats us as if they are doing meherbani by serving us…. or they are serving us for no pay …
    they also gives us a look that says , “why should i do your work”
    Stupid people…

    Megha.

  4. Thilak says
    16-Sep-2006 at 7:11 am
  5. So True,

    Thats why we call it as ‘SMAIL MAIL’ lol

  6. Auslander says
    16-Sep-2006 at 8:36 am
  7. Deep,
    next time remember to ask your clients to address it to you (Deep Ganatra) and not to the company (Web1).

    Problem solved.

  8. Dreamchaser says
    16-Sep-2006 at 10:36 pm
  9. @Auslander,

    Good solution there!!
    Chillax Deep :)

    Cheers,
    Dreamchaser

  10. Deep says
    18-Sep-2006 at 12:10 pm
  11. Sameer, Great idea!! From next time I will ask my clients to do that only :)

  12. ranjan says
    24-Sep-2006 at 2:43 pm
  13. hehehhe…
    juss arived here n it rili cant be pos to leave without comin across smthin hyper funny :D

    india’d tk time.. till then calm down relax :P

  14. Apun Ka Desh says
    15-Oct-2006 at 3:26 pm
  15. Infact, things have improved somewhat after the advent of courier services. It reminds me of incidents where the letter registration clerks used to be so high handed and rude, that customers used to literally crowe in front of them faced with no other choice.

    This is what monopoly may do to us. lets have more choice.

  16. Jeba says
    22-Oct-2006 at 1:35 pm
  17. that is why I said I hate to go to post office ;-)

  18. Naresh Agarwal says
    10-Aug-2007 at 12:42 pm
  19. The postal department should be winded up.90% workers are irresponsible & corrupt with low IQ.A vigilance inquiry should be setup.

  20. Logix says
    11-Jan-2008 at 1:12 pm
  21. Indian Speed post service is filled with Bunch of Jokers.. Third grade service.. careless about the services providded.. Jerks..

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