If you watch MTNL ads on the TV, you will get impressed by the way ads are shown and you feel that they have improved and now it will be very easy to get telephone connectionÃ¢â‚¬Â¦
ButÃ¢â‚¬Â¦you are wrongÃ¢â‚¬Â¦.it is still NOT easy to get a telephone connectionÃ¢â‚¬Â¦.
When you first go to their helpdesk to register phone line, they will talk very nicely and help youÃ¢â‚¬Â¦but nightmare is after thatÃ¢â‚¬Â¦.
I registered the telephone line, I needed specific digits in the numbers so I specified the same in the form, the lady asked me to confirm the same with some personÃ¢â‚¬Â¦.
So I went there, asked for Mr. Deshmukh, got redirected to some person and finally bouncing here and there for 3-4 times, I finally met Mr. More and then he told me to get in touch with Work order department and that was the last stop.
I was happy to hear that she told me, I will get the number with the specific digits I mentionedÃ¢â‚¬Â¦..4 days, 1 week, 10 days, 2 weeksÃ¢â‚¬Â¦.no one came…
So I went to MTNL telephone exchange again to enquire about the status of my connection, again after bouncing back to 2-3 places I landed up at proper place, asked the guy about it, he said good that you came to us today otherwise you might not have got the connection ever, I was wondering what was the thing went wrong, he said our engineers forgot to mention your address in our register of new connectionÃ¢â‚¬Â¦.and I was thinking it was my faultÃ¢â‚¬Â¦so he added my address in the registerÃ¢â‚¬Â¦
In 2-3 days 2 guys came to my office, the guys knew my dad so they were talking to himÃ¢â‚¬Â¦they were talking very nicelyÃ¢â‚¬Â¦and saidÃ¢â‚¬Â¦getting particular digits in the number might not be a free jobÃ¢â‚¬Â¦you need to pay some extra to usÃ¢â‚¬Â¦
I didnÃ¢â‚¬â„¢t want to waste time and didnÃ¢â‚¬â„¢t want to go to MTNL office again and again so I decided to pay themÃ¢â‚¬Â¦
So a week after that I got the phone line with the number I wanted Ã¯Â?Å Paid Rs. 300 to them but I got the number. 😀
So totally it took me almost a month to get the connection (I had applied on 6th September)
Now 2nd part is getting Triband, I had applied for the same along with the phone connection but now the telephone guys asked me to call on some number and tell them that I have got the connection please install Triband at my place..
After trying for a day I finally got through them and was told to call one more number after 10.30AMÃ¢â‚¬Â¦ 10 minutes left for 10.30Ã¢â‚¬Â¦
I hope this is the last timeÃ¢â‚¬Â¦.