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MTNL Telephone Line….

If you watch MTNL ads on the TV, you will get impressed by the way ads are shown and you feel that they have improved and now it will be very easy to get telephone connection…

But…you are wrong….it is still NOT easy to get a telephone connection….

When you first go to their helpdesk to register phone line, they will talk very nicely and help you…but nightmare is after that….

I registered the telephone line, I needed specific digits in the numbers so I specified the same in the form, the lady asked me to confirm the same with some person….

So I went there, asked for Mr. Deshmukh, got redirected to some person and finally bouncing here and there for 3-4 times, I finally met Mr. More and then he told me to get in touch with Work order department and that was the last stop.

I was happy to hear that she told me, I will get the number with the specific digits I mentioned…..4 days, 1 week, 10 days, 2 weeks….no one came…

So I went to MTNL telephone exchange again to enquire about the status of my connection, again after bouncing back to 2-3 places I landed up at proper place, asked the guy about it, he said good that you came to us today otherwise you might not have got the connection ever, I was wondering what was the thing went wrong, he said our engineers forgot to mention your address in our register of new connection….and I was thinking it was my fault…so he added my address in the register…

In 2-3 days 2 guys came to my office, the guys knew my dad so they were talking to him…they were talking very nicely…and said…getting particular digits in the number might not be a free job…you need to pay some extra to us…

I didn’t want to waste time and didn’t want to go to MTNL office again and again so I decided to pay them…

So a week after that I got the phone line with the number I wanted ïÂ?Å  Paid Rs. 300 to them but I got the number. 😀

So totally it took me almost a month to get the connection (I had applied on 6th September)

Now 2nd part is getting Triband, I had applied for the same along with the phone connection but now the telephone guys asked me to call on some number and tell them that I have got the connection please install Triband at my place..

After trying for a day I finally got through them and was told to call one more number after 10.30AM… 10 minutes left for 10.30…

I hope this is the last time….

6 Comments

  1. fawad ahmed khan 16-Feb-2006 at 1:55 am

    akhir aisa kyou hota hai kay ap itnay mehnat kay bad kay bad bhei ap ko koi sila nehi milta hai mujhay kisi ka dukh nehi hai sirf panna ka hai kai us nai bhout mehnat ke hai or us ka yeah sila this is not good but panna is best he is the indian idole (my name is fawad ahmed khan im from pakistan and my contect number is 0222781918)plz u must say to panna plz contect me )and again i must saythat he is the indian idole INDIAN IDOLE (PANNA)

  2. however, normal browsing and stuff is generally fine. i use skype

    pretty often to talk to my sister in london.. Theres one more odd thing

    been happening recently..Its really almost insane! say for instance,

    i’m using MSN messenger, chatting with someone. I decide to check my

    mail. so i open internet explorer, and i get the “Page Cannot be

    displayed� error. i think, maybe i’ve lost my connection or something,

    but there beeps my messenger to tell my that ive got a message. I try

    another website, yet again the same error, but the chats working fine.

    Infact, apart from the chat, NOTHING else is working. Similar scenario

    would be when im browsing. i notice that all the links on ONE specific

    page im using work, but if i open another window, its the same as

    above. What the bloody hell is going on here???????

    The problem i m facing is that my internet connection doesnt work

    properly at night or even in the evering.

    After surfing of 10min of webpoages i get an errror saying Cannot load.

    I literally have to disconnect the line and then get reconnect the line

    in order for everything to work fine.

    I am using the sam router dude i.e. UT Star 300RU like.

    And one more thing BEWARE OF MTNL NU Plan USERS.

    I always track my dl and ul usage with my Net Meter. And it always

    shows me correct fig. It wil show u more but never less.

    Today i downloaded 20mb of data and then i cross checked my data usage

    on register.mtnl.net.in and i got surprised and found that my usage for

    the day is 60mb. Where the bal 40mb gone.

    My netmeter is showing 20 and it surpassed that 20mb limit.

    MTNL are cheaters and thers no doubt about it atall.

    One more thing i wuld like to know is that whats the use of MTNL

    username and password?

    What if i try to use someones else username and password ??/
    Will my account remain unafected???
    If yes then surely i wud like to get someones username and password for

    that reason. Please help

    And yes 1 more thing the response time for loading a webpage is very

    low in UT router

    For Night Unlimited Plan, please ensure to switch off MTNL modem at the

    beginning and end of NU period …… What if i dont disconnect the

    line at the end of the Nu Plan? Will i get free data dl as i hav still

    nt disconnected my line yet?

    If yes then its great and i will continue surfing and will never

    disconnect my line evr.

  3. My personal experience tells me that MTNL is India’s telecom nightmare!

    Where private operators like Reliance and Tata Indicom provide you with a new connection within hours, the speed of getting a new connection from MTNL depends solely on the persistence of your follow-ups and your willingness to pay baksheesh. And yes, you need to find time and personally go to your local telephone exchange as MTNL Customer Service Department DOES NOT entertain any letters or telephone calls!

    I applied for MTNL Triband NU Plan in December’05. 4 LONG MONTHS have passed and I am STILL WAITING for that installation day to arrive. Please read more about my personal saga with nightmarish MTNL at my personal blog: http://www.vishaltayal.com.

  4. MTNL is not so good.
    I am using internet only for 1 or 2 hours daily & not using download.And for browsing i am getting Rs 1800 in the month July.I am having Tri band 199 plan in that 400 MB download is free. But I am not using download facility.
    but also in register.mtnl.in i cheked the usage and I was shocked that it is showing 1890MB download.In the month august also that is showing 900 MB download.
    I complained in MTNL regarding that but they were not ready to agree that.

  5. Pingback: MTNL – India’s telecom nightmare! « vishaltayal.com

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